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Date 10.03.19
File Size 13.30 MB
Date 07.30.14
File Size 71.05 KB
Date 01.28.16
File Size 13.13 MB

SETUP & TROUBLESHOOTING

Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.

PRODUCT INFO

Effective Pixels
3840 x 2160 pixels; Approx. 8.29 megapixels
Total Pixels
4206 x 2340 pixels; Approx. 9.86 megapixels
Sensor Type
CMOS
Sensor Size
Super 35; 24.6 x 13.8 (28.2 mm diagonal); 6.4 µm cell pitch
Scanning System
Progressive
Number of Sensors
1
Filter
RGB Primary Color Filter (Bayer Array)
Imaging Processor
Digic DV III
Interchangeable Lens System
EF-mount for compatibility with EF, EF-S and EOS EF Cinema lens systems.
ND Filter
Mechanical ND filter system with option of clear, 2, 4, and 6 stops
Iris Dial
Manual setting in 1/2-step increments, 1/3-step increments or fine
Push auto iris control
Peripheral Illumination Correction
Available
Exposure Modes
Manual; Push Auto Iris Control (metering system selection/AE shift possible)
Metering Modes
Available (Standard Center Weighted, Spotlight, Backlight)
Gain
Normal Setting -6dB to 30 dB TBD
Fine Setting 0dB to 24 dB in 0.5 dB increments
ISO
320 to 80,000 in 1/3 stop increments
Exposure Compensation/AE Shift
Available
Shutter Modes
3 Modes: OFF; Speed; Angle; Slow Shutter; Clear Scan
Speed setting can be set in 1/2 or 1/3 stop increments
Shutter Speed Range
59.94i/: 1/60 to 1/2000 in 1/4 or 1/3 stops; SLS: ¼, 1/8, 1/15, 1/30; CS: 59.94 Hz - 250.27 Hz
PF30: 1/30 to 1/2000 in 1/4 or 1/3 stops; SLS: ¼, 1/8; CS: 29.97 Hz - 250.27 Hz
23.98p/PF24: 1/24 to 1/2000 in 1/4or 1/3 stops; SLS: 1/3, 1/6, 1/12; CS: 23.97 Hz - 250.27 Hz
50i: 1/50 to 1/2000 in 1/4 or 1/3 stops; SLS: 1/3, 1/6, 1/12 1/25; CS: 50.00 Hz - 250.78 Hz
PF25: 1/25 to 1/2000 in 1/4 or 1/3 stops; SLS: 1/3, 1/6, 1/12; CS: 25.00 Hz - 250.78 Hz
Shutter Angle Settings
59.94i: 360, 240, 216, 180, 120, 90, 60, 45, 30, 22.5, 15, 11.25
PF30: 360, 240, 216, 180, 120, 90, 60, 45, 30, 22.5, 15, 11.25
23.98p/PF24: 360, 345.6, 288, 240, 180, 172.8, 144, 120, 90, 86.4, 72, 60, 45, 30, 22.5, 15, 11.25
50i: 360, 300, 240, 180, 150, 120, 90, 60, 45, 30, 22.50, 15, 11.25
PF25: 360, 300, 240, 180, 150, 120, 90, 60, 45, 30, 22.50, 15, 11.25
Iris (Aperture) Range
Lens Dependent
Focus Settings
Manual; One-Shot AF
Autofocus System
Available; AF is dependent on interchangeable lenses
TTL-Video Signal Sensing System
AF Modes
One-Shot AF
* The focusing operation is disabled at shutter speeds slower than 1/8 in 59.94 Hz mode and 1/6 in 50 Hz mode
Compression
MPEG-4 AVC/H.264
Maximum Bit rate
24Mbps
Recording Options
Recording Options

Recording Media
SD Card x2 (Video, Still Images (JPEG), Custom Picture Data*, Clip Metadata, and menu settings); SD/SDHC/SDXC Supported; MMC Cards are not supported
*Custom Picture Data and settings is not compatible with data from others Canon models
File Format
AVCHD
File System
FAT 32
Maximum Clip Number
999 (per media)
Recording Format
24 Mbps Mode: Linear PCM; 2-Channel; 16-Bit; 48 kHz
All Other Modes: Dolby Digital AC3
Built-in Microphone
Stereo Microphone built in to Handle Unit
External Audio Inputs
2 - XLR inputs (Auto and Manual level settings)
External microphone terminal: (3.5 mm diameter)
Recording Channel Selection
This is used to set the allocation of the audio channels:
CH1/CH2: The CH1 signals are allocated to the L output channel, and the CH2 signals are allocated to the R output channel.
CH1/CH1: The CH1 signals are allocated to the L output channel, and the CH1 signals are allocated to the R output channel.
CH2/CH2: The CH2 signals are allocated to the L output channel, and the CH2 signals are allocated to the R output channel.
ALL CH/ALL CH: Signals obtained by mixing the CH1 and CH2 signals are allocated to the L and R output channels.
XLR Mic Trimming
Available; -12dB, -6 dB, 0dB, +6dB or +12 dB
Limiter
Available
Recording Level Adjustment Range
- Infinity to +18dB, Automatic
Separate controls for internal and externally connected microphones.
Phantom Power
Available; +48V
Headphone Adjustment
16 Settings; Volume is muted at lowest setting
Built-in Speaker
Yes; 16 level settings
1KHz Tone
Available; -12, -18, or -20 dB
Playback
Index Displays: Index Display 3x4, Normal, "OK Mark" Index, "Check Mark" Index, "Shot Mark" Index, Expand Index, Photo Index
HD Clip Playback: Normal, Forward Search (x5, x15, x60), Reverse Search (x5, x15, x60), Forward frame Advance, Reverse Frame Advance, Record Review, Forward Skip, Reverse Skip
SD Clip Playback: Normal Playback
Playback Functions: Inter-media Copy (Single Clip, All Clips); Clip Delete (Single Clip, All Clips, Last Clip)
HD -> SD Conversion (SD Format: MPEG-2; 9 Mbps)
Still Image Playback: index, single playback, erasure, protect
Slow and Fast Motion Recording
Not Available
Special Recording Functions
Relay Recording; Double-Slot Recording
Photo Recording Mode
Available; Images captured to SD Card; Images can be captured during Record, Pause and Playback modes.
Waveform Monitor
Available; 2 Modes (Standard and RGB Component)
Exposure/Focus Aids
Peaking (2 types), Zebra Pattern*, Magnify, Edge Monitor Focus Assist, Black and White Mode
Pre-Record
Yes, 3 seconds cache (Audio and Video)
Scan Reverse
Available (Horizontal, vertical, or both can be selected)
Time code
Drop Frame (DF)* or Non-Drop Frame (NDF)
*NTSC-60i, PF30, and PF24 modes only
Time Code Modes
Regen, Record Run, Free Run
Auto White Balance (AWB)
Available
White Balance Presets
AWB, Daylight (5,400K); Tungsten (3,200K); Kelvin; Set A; Set B
White balance shift is available within Presets (-9 to +9)
Custom Picture Settings
Available;
A total of nine 9 Customized Pictures are available in the camera and up to 20 can be saved to an SD card
Custom pictures can be adjusted using the following settings and saved for later recall:
Gamma, Black, Black Gamma, Low Key Saturation, Knee, Sharpness, Noise Balance, Color Correction, Setup Level
Custom Pictures CP7, CP8 and CP9 ship with the following preset:
C7: EOS Standard - The image quality obtained when "Standard" is selected as the picture style on an EOS DSLR.
C8: Wide DR - The video setting applies a gamma setting (Wide DR Gamma) which can achieve a wide dynamic range while maintaining color values suitable for video without the need for post production processing
C9: Cinema - Applies Canon Log Gamma and Color Matrix. This setting is ideal when post-production image processing is planned.
Custom Functions
Available, 9 total functions
Custom Display
Available; LCD panel and EVF information display can be customized
Total of 27 display and icons that can be turned on and off
Assign Buttons
15; Can be assigned functions as desired
Color Bars
Available; Color bars compliant with SMPTE, EBU, or ARIB standards can be selected.
Minimum Subject Illumination
59.94 Hz Mode: 0.3 Lux
(f/1.2 lens, 24 dB, 29.97p, 1/30s)
50.00 Hz Mode: 0.25 Lux
(f/1.2 lens, 24 dB, 25.00p, 1/25s)
Sensitivity
F9 (2000 lux, ISO 640/0 dB, 89.9% Reflection, in 1080/59.94i mode)
F10 (2000 lux, ISO 640/0 dB, 89.9% Reflection, in 1080/50i mode)
S/N Ratio
59.94 Hz Mode: 54db (Typical)
(1920x1080/27.97P, Canon Log, ISO 850)
50.00 Hz Mode: 54dB (Typical)
(1920x1080/25.00p, Canon Log, ISO 850)
Dynamic Range
During Normal Shooting: 300%
*With Canon Log Gamma or Wide DR Gamma: 800%
*ISO 850 or above - gain 2.5dB or above
Type
0.24-inch Color (1,555,000 pixels - 960x540)
Diopter Adjustment Range
+2.0 to -5.5
EVF Adjustments
Brightness, Contrast, Color, and Backlight
Type
Rotating 3.5 inch Wide Screen Color LCD Display (922,000 pixels - 640x480) on camera body
Display Adjustments
Brightness, Contrast, Color, Sharpness, and Backlight (Normal or Bright)
Time code In/Out
Output through HDMI
HDMI
Yes (Type A)
Audio Input Terminal
2 - Balanced 3-pin XLR (Mic Level, Mic Level with phantom power and Line Level) on handle unit
3.5mm Microphone terminal on main body
Headphone Jack
Available; 3.5mm stereo mini-jack
Remote Terminals
Available (Fully LANC Compatible)
Power Terminal
Battery Pack: 7.4V
DC in: 8.4V
Battery
BP-9 Series
Compact Power Adapter
CA-930 (Supplied)
Tripod Adapter
Canon TA-100
Tripod Adapter Base
Canon TB-1
Zoom Remote Controller
Canon ZR2000
Dimensions
Camera Body plus Thumb Rest:
Approx. 5.3(w) x 6.7(h) x 5.1d(d) in. (135(w) x 170(h)h x 129(d)d mm)
Camera Body plus Grip:
Approx. 7.2(w) x 6.7(h) x 5.1(d) in. (182(w) x 170(h) x 129(d) mm)
Camera Body plus Thumb Rest and Handle Unit:
Approx. 5.6(w) x 11.1(h) x 9.3(d) in. (142(w) x 281(h) x 236(d) mm)
Main Unit Weight
C100 Body: Approx. 2.2 lb. / 1020 g (excluding thumbrest) Grip: Approx. 8.1 oz. / 230 g Handle Unit: Approx. 12.7 oz. / 360 g BP-955 Battery: 7.8 oz / 220 g SD Cards x 2: 0.14 oz / 4 g Body Cap : Approx. 0.6 oz / 17 g Thumbrest : Approx. 0.35 oz / 10 g
Total Equipped Weight
C100: Approx. 4.0 lb. (1835 g)
(Weight includes the Grip, hook, Handle Unit, BP-955, 2x SD cards.)
C100: Approx. 3.3 lb. (1475 g)
(Weight includes the Grip, hook, BP-955, 2x SD cards.)
Temperature and Humidity
Performance requirements: 0°C to 40°C, 85% (relative humidity)
Operating requirements: -5°C to 45°C, 60% (relative humidity)
Language Support
English, Japanese, Simplified Chinese, German, Spanish, French, Italian, Polish, Russian, Korean
Time and Date
Automatic Calendar range January 1st, 2010 through December 31, 2035 selectable in American, Japanese and European Date formats.
World Clock
World Clock support - UTC time setting: Setting range from +14:00 to - 12:00

CANON PROFESSIONAL DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY FOR PRODUCTS
PURCHASED IN THE UNITED STATES
 

The limited warranty set forth below is given by Canon U.S.A., Inc. ('Canon USA') with respect to Canon Professional Digital Video Equipment (the 'Equipment') packaged with this limited warranty and purchased in the United States. This limited warranty is only effective upon presentation of your Bill of Sale or other proof of purchase. The Equipment is warranted to the original end-user purchaser, when delivered in new condition in its original container, under normal use against defective materials or workmanship as follows: Parts: Defective parts will be exchanged for new parts or comparable rebuilt parts for a period of ONE YEAR from the date of original purchase. Labor: For a period of ONE YEAR from the date of original purchase, labor will be provided free of charge by Canon USA's factory service centers or designated service facilities located in the United States. When returning Equipment under this warranty, you must pre-pay the shipping charges, and you must enclose a copy of the Bill of Sale or other proof of purchase with a complete explanation of the problem. During the ONE-YEAR warranty period, repairs will be made and the Equipment will be return-shipped to you free of charge. For repairs after the warranty period is over, you will be given an estimate of the cost of repair and an opportunity to approve or disapprove of the repair expense before it is incurred. If you approve, repairs will be made and the Equipment will be returned to you at your risk and expense. If you disapprove, we will return-ship the Equipment to you at no charge to you to an address within the United States.

 

This limited warranty only applies if the Equipment is used in conjunction with compatible computer equipment and compatible software, as to which items Canon USA will have no responsibility. Canon USA shall have no responsibility under this limited warranty for use of the Equipment in conjunction with incompatible peripheral equipment and/or incompatible software. Non-Canon brand peripheral equipment and software which may be distributed with, or factory loaded on, the Equipment, are sold 'AS IS' without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose. The sole warranty with respect to such non-Canon brand items is given by the manufacturer or producer thereof. If the Equipment contains a hard disk drive, Canon USA recommends that data stored on that drive be duplicated or backed up to prevent its loss in the event of failure or other malfunction of such drive.

 

 

In order to obtain warranty service, please contact the authorized Canon retail dealer from whom you purchased the Equipment or contact the CANON INFORMATION CENTER AT 855-CINE-EOS (855-246-3367) or on the internet at pro.usa.canon.com/support. You will be directed to the nearest service facility for your Equipment.

This Limited Warranty covers all defects encountered in normal use of the Equipment and does not apply in the following cases:

  1. Loss or damage to the Equipment due to abuse, mishandling, accident improper maintenance, use of non-Canon accessories or failure to follow operating, maintenance or environmental instructions prescribed in Canon USA's user's manual;
  2. If the Equipment is defective as a result of leaking batteries, sand, dirt or water damage;
  3. If defects or damages are caused by the use of parts or supplies (other than those sold by Canon USA) that cause damage to the Equipment or that cause abnormally frequent service calls or service problems;
  4. If defects or damages are caused by service other than Canon USA's factory service centers or authorized service facilities;
  5. Any internal modification to product hardware or firmware;
  6. Any applicable fee for Maintenance of the Equipment;
  7. If the Equipment has had its serial number or dating altered or removed.

This Limited Warranty does not apply to Equipment purchased outside the United States. This Limited Warranty does not apply to accessories or consumables for the Equipment, which are sold "AS IS", without warranty of any kind by Canon USA. Please retain this warranty card and your Bill of Sale as a permanent record of your purchase. This card ensures that you are contacted promptly should there be a safety inspection, modification or product recall under applicable laws or regulations.

NO IMPLIED WARRANTY, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THIS EQUIPMENT AFTER THE APPLICABLE PERIOD OF EXPRESS WARRANTY OR GUARANTY (EXCEPT AS MENTIONED ABOVE) GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS EQUIPMENT SHALL BIND THE UNDERSIGNED (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU). CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, INCLUDING WITHOUT LIMITATION, LOSS OR CORRUPTION OF DATA STORED ON THE EQUIPMENT'S HARD DRIVE, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE EQUIPMENT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA BE GREATER THAN THE PURCHASE PRICE OF THE EQUIPMENT SOLD BY CANON USA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE, MISUSE OR INABILITY TO USE THE EQUIPMENT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU). THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS EQUIPMENT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

CANON U.S.A., INC

Title Firmware Notice: EOS C100 (with the Dual Pixel CMOS AF Feature Upgrade applied): Firmware Version 2.0.9.1.00
Advisory Type
Date 12.11.17
Title Firmware Notice: EOS C100 (with Dual Pixel CMOS AF Feature Upgrade applied): Firmware Version 2.0.8.1.00
Advisory Type
Date 03.28.17
Title Firmware Notice: EOS C100: Firmware Version 1.0.8.1.00
Advisory Type
Date 03.28.17

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