Canon Support for EOS M100 | Canon U.S.A., Inc.
EOS M100
Get started with these quick links.
Protect your product with CarePAK PLUS. Learn More
Purchase this product's accessories and more. Shop Now
Looking for help with your order? Order help
DOWNLOADS
- Windows 11
- Windows 10 (x64)
- Windows 10
- Windows 8.1 (x64)
- Windows 8.1
- Windows 8 (x64)
- Windows 8
- Windows 7 (x64)
- Windows 7
- Windows Vista (x64)
- Windows Vista
- Windows Me
- Windows XP (x64)
- Windows XP
- Windows 98
- Windows 95
- Windows Server 2022
- Windows Server 2019 (x64)
- Windows Server 2016 (x64)
- Windows Server 2012 R2 (x64)
- Windows Server 2012 (x64)
- Windows Server 2008 R2 (x64)
- Windows Server 2008 (x64)
- Windows Server 2008
- Windows Server 2003 R2 (x64)
- Windows Server 2003 (x64)
- Windows Server 2003 R2
- Windows Server 2003
- macOS Sequoia v15
- macOS Sonoma v14
- macOS Ventura v13
- macOS Monterey v12
- macOS Big Sur v11.0
- macOS Catalina v10.15
- macOS Mojave v10.14
- macOS High Sierra v10.13
- macOS Sierra v10.12
- OS X El Capitan v10.11
- OS X Yosemite v10.10
- OS X Mavericks v10.9
- OS X Mountain Lion v10.8
- OS X Lion v10.7
- Mac OS X Snow Leopard v10.6
- Mac OS X v10.1
- Mac OS 9
- Linux ARM
- Linux MIPS
- Linux 64bit
- Linux 32bit
- Windows Server 2025
- Windows NT
- Linux
Software Development Kit
The Canon EOS Digital Camera Software Development Kit (EDSDK) and the Camera Control API (CCAPI) are available on select Canon cameras1 and enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote control and communication functionality of the camera. The EDSDK supports USB communication on Windows, Macintosh, and Linux operating systems, while the CCAPI uses Wi-Fi (Ethernet on select cameras) and can be used with almost any OS.
The EDSDK and CCAPI (along with other SDKs and APIs) are provided free of charge and more information can be found at https://www.usa.canon.com/support/sdk.
1. Compatibility list available on Canon Developer Community website
SETUP & TROUBLESHOOTING
Wireless Connection
Using Wi-Fi
- Performing Remote Shooting with a Smartphone using the Wi-Fi Function
- What Can I Do Using the Wireless LAN Functions?
- Sending Images to a Smartphone using a Wireless Connection
Printing Images Wirelessly
Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.
SELECT ERROR CODE
Don’t see your error code? Let us know as we are capturing feedback for research purposes.
PRODUCT INFO
Tech. Specs. Detailed PDF | View Full Details of Technical Specifications |
Type | Digital single-lens non-reflex AF/AE camera |
Recording Media | SD/SDHC/SDXC memory card * UHS-I compatible |
Compatible Lenses | Canon EF-M, EF* and EF-S* lenses *Canon EF and EF-S lenses require Mount Adapter EF-EOS M. |
Lens Mount | Canon EF-M mount |
Type | CMOS sensor (supporting Dual Pixel CMOS AF) |
Pixels | Approx. 24.2 megapixels |
Total Pixels | Approx. 25.8 megapixels |
Aspect Ratio | 3:2 (Horizontal:Vertical) |
Dust Deletion Feature |
|
File Format | Design rule for Camera File system 2.0, Exif 2.3 compliant |
Data Type | JPEG, RAW (14-bit, Canon original) RAW+JPEG simultaneous recording possible |
Recording Pixels | Large: Approx. 24.00 Megapixels Medium: Approx. 10.60 Megapixels Small 1: Approx. 5.90 Megapixels Small 2: Approx. 3.80 Megapixels RAW: Approx. 24.00 Megapixels 3:2 Aspect Ratio Large: 6000 x 4000 Medium: 3984 x 2656 Small 1: 2976 x 1984 Small 2: 2400 x 1600 RAW: 6000 x 4000 4:3 Aspect Ratio Large: 5328 x 4000 Medium: 3552 x 2664 Small 1: 2656 x 1992 Small 2: 2112 x 1600 RAW: 5328 x 4000 16:9 Aspect Ratio Large: 6000 x 3368 Medium: 3984 x 2240 Small 1: 2976 x 1680 Small 2: 2400 x 1344 RAW: 6000 x 3368 1:1 Aspect Ratio Large: 4000 x 4000 Medium: 2656 x 2656 Small 1: 1984 x 1984 Small 2: 1600 x 1600 RAW: 4000 x 4000
|
Folder Setting | Monthly/Daily |
File Numbering | Continuous, Auto Reset |
Picture Style |
|
Settings |
|
Noise Reduction | Applicable to:
|
Automatic Image Brightness Correction | Auto Lighting Optimizer |
Highlight Tone Priority | Provided |
Lens Aberration Correction |
|
Creative Assist |
|
Type | Dual Pixel CMOS AF (1-point AF, Face+Tracking priority AF, Smooth Zone AF) |
AF Points | Up to 49 points (Maximum) |
AF Working Range | EV -1-18 (at room temperature, ISO 100, when using EF-M 22mm f/2 STM) |
AF Assist Beam | Built-in LED lamp |
Metering Modes | Real-time metering using the image sensor Evaluative metering Partial metering Spot metering Center-weighted Average |
Brightness Metering Range | Stills: EV 1-20 (at room temperature 73°F/23°C, ISO 100) Video: EV 2-20 (at room temperature 73°F/23°C, ISO 100) |
Exposure Control |
|
ISO Speed Range | Stills: ISO 100-25600 (in 1/3-stop increments) Video: ISO 100-6400; H: 12800 |
Exposure Compensation | Manual: ±3 stops in 1/3-stop increments |
AE Lock | Manual, Auto |
Type | Electronically controlled focal-plane shutter |
Shutter Speeds | 1/4000 to 30 sec., bulb X-sync at 1/200 sec. |
Built-in Flash | Manual pop-up flash Guide No. approx. 16.4 ft./5m (at ISO 100) Supports angle of view equivalent to focal length of approx. 15mm (35mm film equivalent: approx. 24mm) Recharging time (when battery is fully charged): approx. 5.0 sec. |
Flash Metering System | E-TTL II metering |
FE Lock | Provided |
Flash Exposure Compensation | ±2 stops in 1/3-stop increments |
FE Lock | Provided |
Drive Modes | Single shooting, Continuous shooting |
Continuous Shooting Speed |
|
Self-timer Mode | Off, 2-second self-timer, 10-second self-timer, Custom timer |
Aspect Ratio Settings | 3:2, 4:3, 16:9, 1:1 |
Focus Mode | AF, MF, AF+MF (Manual focus after One-Shot AF) Max. in MF: Approx. 5x / Approx. 10x MF peaking provided |
Continuous AF | Provided |
Touch Shutter | Provided |
Grid Display | Two Types |
Depth of Field Preview | Provided |
Recording System | MP4 |
File Format | Video: MPEG-4 AVC / H.264
|
Recording Size and Frame Rate | 1920 x 1080 (Full HD): 59.94 fps / 29.97 fps / 23.98 fps 1280 x 720 (HD): 59.94 fps 640 x 480 (SD): 29.97 fps |
Metering Mode | Evaluative metering |
Exposure Compensation | ±3 stops in 1/3-stop increments |
ISO Speed (Recommended Exposure Index) | ISO 1006400; H: 12800 |
Miniature Effect Movie | Provided |
Still Image Shooting | Provided |
Grid Display | Two types |
Sound Recording | Built-in stereo microphone, recording level adjustable, wind filter provided, attenuator provided |
Type | TFT color, liquid-crystal monitor |
Monitor Size | 3.0-inch type |
Dots | Approx. 1.04 million dots |
Brightness Control | 5 levels |
Angle Adjustment | Tilt type: Up to approx. 180° upward |
Interface Languages | 29 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Romanian, Ukrainian, Turkish, Arabic, Thai, Simplified Chinese, Traditional Chinese, Korean, Malay, Vietnamese, Indonesian, Hindi, Japanese) |
Hints and Tips | Displayable |
Image Display Format |
|
Zoom Magnification | Approx. 2.0x to 10.0x |
Image Browsing Methods |
|
Image Rotate | Provided |
Rating | Provided |
Video Playback | Provided (with built-in speaker) |
Rating | Provided |
Sideshow |
|
Creative Filters |
|
Resize | Provided |
Red-eye Correction | Provided |
Compatible Printers | PictBridge |
Printable Images |
|
Registration of Custom Functions | Shutter button, Movie button |
Copyright Info | Provided |
Digital Terminal | Mini-B (Hi-Speed USB compliant) |
HDMI OUT Terminal | Type D HDMI output while recording (shooting screen without sound) provided |
Standards Compliance | IEEE 802.11b/g/n |
Transmission Method | DS-SS modulation (IEEE 802.11b), OFDM modulation (IEEE 802.11g/n) |
Transmission Frequency (Central Frequency) | Frequency: 24122462 MHz Channels: 111 ch |
Transfer Images Between Cameras |
|
Connection to Smartphones |
|
Print from Wi-Fi® Printers | Images to be printed can be sent to a printer supporting Wi-Fi® |
Send Images to a Web Service | Images in the camera or links to images can be sent to registered Web services |
View Images Using a Media Player | Images can be reviewed using a DLNA-compatible media player |
Battery | Battery Pack LP-E12 |
Battery Life | Number of Still Image Shots CIPA compliant, Room Temperature 73°F/23°C: Approx. 295 shots Eco Mode On: Approx. 410 shots Movie Recording Time CIPA compliant, Room Temperature 73°F/23°C: Approx. 80 min. Continuous Shooting*: Approx. 125 min. * Total shooting time when shooting is performed under the following conditions: using default AUTO Mode, without using zooming and other operations, when max. recording time per movie is reached and recording stops/resumes automatically. |
Dimensions (W x H x D) | Approx. 4.3 x 2.6 x 1.4 in. (108.2 x 67.1 x 35.1mm)
|
Weight | Approx. 10.7 oz. / 302g (Including battery pack and memory card) Approx. 9.4 oz. / 266g (Body only) |
Working Temperature Range | 32-104°F / 0-40°C |
Working Humidity Range | 85% or less |
EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.
THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:
- Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
- Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
- If the Product has had its serial number or dating altered or removed.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
Canon Canada
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
** Technical support program specifics subject to change without notice.
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).
*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.