Canon Support for EOS M5 | Canon U.S.A., Inc.
EOS M5
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Software Development Kit
The Canon EOS Digital Camera Software Development Kit (EDSDK) and the Camera Control API (CCAPI) are available on select Canon cameras1 and enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote control and communication functionality of the camera. The EDSDK supports USB communication on Windows, Macintosh, and Linux operating systems, while the CCAPI uses Wi-Fi (Ethernet on select cameras) and can be used with almost any OS.
The EDSDK and CCAPI (along with other SDKs and APIs) are provided free of charge and more information can be found at https://www.usa.canon.com/support/sdk.
1. Compatibility list available on Canon Developer Community website
SETUP & TROUBLESHOOTING
Wireless Setup
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PRODUCT INFO
| Type | CMOS sensor |
| Pixels | Effective pixels: Approx. 24.2 Megapixels Total pixels: Approx. 25.8 Mega pixels Pixels may decrease due to image processing. |
| Pixel Unit | Square pixel approx. 3.72 µm |
| Aspect Ratio | 3:2 |
| Dust Deletion Feature | Auto / Manual |
| Recording Format | EXIF 2.3 (DCF2.0) |
| File Size | 3:2 Aspect Ratio Large: 6000 x 4000 Medium: 3984 x 2656 Small 1: 2976 x 1984 Small 2: 2400 x 1600 16:9 Aspect Ratio Large: 6000 x 3368 Medium: 3984 x 2240 Small 1: 2976 x 1680 Small 2: 2400 x 1344 4:3 Aspect Ratio Large: 5328 x 4000 Medium: 3552 x 2664 Small 1: 2656 x 1992 Small 2: 2112 x 1600 1:1 Aspect Ratio Large: 4000 x 4000 Medium: 2656 x 2656 Small 1: 1984 x 1984 Small 2: 1600 x 1600 |
| File Numbering | Continuous, Auto Reset |
| RAW + JPEG Simultaneous Recording | Yes |
| Picture Style | Auto, Standard, Portrait, Landscape, Fine Detail, Neutral, Faithful, Monochrome, User Def. 1-3 |
| Settings | Auto Day Light Shade Cloudy Light bulb White fluorescent light Flash Color temperature Custom |
| Type | Built-in electronic color viewfinder with 0.39-type screen size and approx. 2.36 million dots |
| Depth Of Field Preview | Provided |
| Type | Dual Pixel CMOS AF (Face+Tracking AF, 1-point AF) |
| AF Points | 49 points (Maximum) |
| AF Working Range | EV -1-18 (at room temperature, ISO 100, when using EF-M 22mm f/2 STM) |
| Focusing Modes | Auto focus One-Shot AF Servo AF Manual focus AF+MF (Manual focus after One-Shot AF: when shooting still images during movie recording) |
| AF Assist Beam | Built-in LED lamp |
| Metering Modes | Real-time metering using the image sensor Evaluative Partial metering Center-weighted evaluative metering Spot |
| Metering Range | EV 1-20 (at room temperature, ISO 100) |
| Exposure Control Systems | Program AE Shutter-priority AE Aperture-priority AEManual exposure |
| ISO Speed Range | ISO Auto Range (AUTO mode): ISO 100-6400 Max. ISO Speed (P mode): ISO 25600 Max. Speed Limit Setting in ISO AUTO: ISO 25600 |
| Exposure Compensation | Manual: ±3 stops in 1/3-stop increments AE Bracketing: ±2 stops in 1/3-stop increments AE Bracketing can be used together with manual compensation. |
| AE Lock | Manual / Auto |
| Type | Electronic control only |
| Shutter Speeds | 1/4000 sec. to 30 sec. in Auto mode Highest flash-sync shutter speed: 1/200 sec. |
| Self Timer | Approx. 1.0 sec. |
| Type | Manual pop-up flash |
| Guide Number | Gno. approx. 5 (ISO 100/m) |
| Flash Coverage | Covers approx. 15mm focal length (35mm film size conversion: approx. 24mm) |
| Flash Exposure Compensation | ±2 stops in 1/3-stop increments |
| Flash Metering | E-TTL II autoflash |
| Flash Exposure Compensation | ±2 stops in 1/3-stop increments |
| FE Lock | Provided |
| External Flash Settings | Flash functions settable with the camera |
| Drive Modes | Single shooting, Continuous shooting (High-speed continuous shooting, low-speed continuous shooting) |
| Continuous Shooting Speed | Continuous Shooting Speed (Approx.)JPEG * Under Servo AF, may further decrease depending on the subject conditions and lens used. Continuous Shooting Speed (Approx.)RAW Continuous shooting speed may become slower due to the following factors: Tv value/Av value/Subject conditions/Lighting conditions/Lens type/Use of flash/Battery Level. |
| File Format | MP4 Video: MPEG-4 AVC / H.264 Audio: MPEG-4 AAC-LC (stereo) |
| File Size | Recording Sizes: 1920 x 1080 (Full HD), 1280 x 720 (HD) and 640 x 480 (VGA) |
| Frame Rates | [1920 x 1080]: 59.94 fps / 29.97 fps / 23.976 [1280 x 720]: 59.94 fps [640 x 480]: 29.97 fps |
| Continuous Shooting Time | Continuous Shooting Time Based on 16GB Memory Card † Recording bit rate of movie images only, sound data not included. * Limit on movie recording: continuous shooting is possible until the memory card becomes full or the recording length for one movie reaches approx. 29 minutes 59 seconds. |
| Exposure Compensation | Provided (±3 stops in 1/3-stop increments) |
| Type | TFT color, liquid-crystal monitor |
| Monitor Size | 3.2 type |
| Pixels | Approx. 1.62 million dots |
| Brightness Control | Adjustable to one of five brightness levels |
| Interface Languages | 25 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Romanian, Ukraine, Turkish, Arabic, Thai, Simplified/Traditional Chinese, Korean, Japanese) |
| Display Format | Single-image display1 shot + information display Simple information Detailed information Histogram Lens information Picture Style Noise reduction Correction data Index display Image rotate |
| Highlight Alert | Provided |
| Compatible Printers | PictBridge-compatible printers |
| Printable Images | JPEG, RAW*, MP4 and MOV files are printable. * Prints JPEG images used for display, which are taken on the same model. |
| DPOF | DPOF print ordering provided (Complies to DPOF Version 1.1) |
| Custom Functions | 6 functions with 15 settings can be performed on the camera. |
| Custom Controls | Not Provided |
| Camera User Settings | Functions can be assigned to the following controls (set in Custom Functions):Shutter button Main dial Quick control dial Cross button (up, down, left, right)Control dial M-Fn button Movie button Touch pad AF button |
| USB Terminal | Micro USB |
| Video Out Terminal | HDMI OUT Terminal Type D HDMI output while recording available |
| Battery | LP-E17 |
| Battery Life | Number of Still Image Shots (CIPA compliant) Monitor On: Approx. 295 shots Electronic Color Viewfinder On: Approx. 295 shots Number of Still Image Shots (Eco Mode On) Monitor On: Approx. 420 shots Movie Recording Time (CIPA compliant) Monitor On: Approx. 85 min. Electronic Color Viewfinder On: Approx. 90 min. |
| Dimensions (W x H x D) | Approx. 4.6 x 3.5 x 2.4 in. (115.6 x 89.2 x 60.6mm)CIPA compliant. |
| Weight | Approx. 13.4 oz. / 380.0g (Body only) Approx. 15.1 oz. / 427.0g (Including battery pack, memory card)CIPA compliant. |
| Working Temperature Range | 90% or less |
EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.
THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:
- Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
- Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
- If the Product has had its serial number or dating altered or removed.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
Canon Canada
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
** Technical support program specifics subject to change without notice.
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).
*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.
ADDITIONAL SUPPORT
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