Canon Support for EOS R1 | Canon U.S.A., Inc.
EOS R1
Get started with these quick links.
Protect your product with CarePAK PLUS. Learn More
Purchase this product's accessories and more. Shop Now
Looking for help with your order? Order help
DOWNLOADS
Software Development Kit
The Canon EOS Digital Camera Software Development Kit (EDSDK) enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote camera control and communication functionality of the camera. There are two versions of the EDSDK compatible with Windows or Macintosh.
The Software Developer Kit is provided free of charge and can be found at https://www.usa.canon.com/support/sdk. To learn more please visit the Canon Developer Community site and register to download Canon’s SDKs.
SETUP & TROUBLESHOOTING
Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.
SELECT ERROR CODE
Don’t see your error code? Let us know as we are capturing feedback for research purposes.
PRODUCT INFO
Tech. Specs. Detailed PDF | View Full Details of Technical Specifications |
Type | Digital interchangeable lens, mirrorless camera |
Image Processor | DIGIC X (with DIGIC Accelerator co-processor) |
Recording Media | (Two) CFexpress Type B card slots compatible with CFexpress 2.0 and VPG400 |
Compatible Lenses | Canon RF lens group (including RF-S lenses) When using Mount Adapter EF-EOS R: Canon EF or EF-S lenses (excluding EF-M lenses) |
Lens Mount | Canon RF mount |
Type | Canon designed full-frame back-illuminated stacked CMOS sensor (compatible with Dual Pixel CMOS AF and Cross-type AF) |
Effective Pixels | Approx. 24.2 megapixels |
Screen Size | Approx. 36.0 x 24.0 mm |
Pixel Unit | Approx. 6.00 m square |
Total Pixels | Approx. 26.7 megapixels |
Aspect Ratio | 3:2 (Horizontal: Vertical) |
Color Filter System | RGB primary color filters |
Low Pass Filter | Installed in front of the image sensor, non-detachable |
Dust Deletion Feature | (1) Self Cleaning Sensor Unit Removes dust adhering to the low-pass filter. At power off only / Enable / Disable. Performed automatically (taking about approx. 2 sec. as indicated on the screen) or manually (taking about approx. 8 sec. as indicated on the screen). After manually activated cleaning, the camera will automatically restart (Power OFF to ON). When [Multi Shot Noise Reduction], [Multiple exposures], or [HDR mode] is set, [Clean now] and [Clean manually] cannot be selected. (2) Dust Delete Data acquisition and appending The coordinates of the dust adhering to the low-pass filter are detected by a test shot and appended to subsequent images. The dust coordinate data appended to the image is used by the EOS software to automatically erase the dust spots. Not available with RF-S/EF-S lenses, in cropped shooting, during focus bracket shooting, in RAW burst mode, or multiple-exposure shooting. (3) Manual cleaning (by hand) |
Recording Format | Compliant to Design rule for Camera File system 2.0 and Exif 2.31*. *Supports time difference information in Exif 2.31. |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Image Format | RAW: RAW / C-RAW / JPEG / HEIF: L / M / S1 / S2 Movies: RAW / XF-HEVC S YCC422 10bit / XF-HEVC S YCC420 10bit / XF-AVC S YCC422 10bit / XF-AVC S YCC420 8bit |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
File Size |
* 1: Number of shots available and maximum burst apply to 325 GB cards conforming to Canon testing standards.* 2: When [HDR shooting (PQ): Disable] is set.* 3: When [HDR shooting (PQ): HDR PQ] is set.* Maximum burst as measured under conditions conforming to Canon testing standards (One-Shot AF, High-speed continuous shooting +, JPEG/HEIF image quality: 8, ISO 100, Picture Style: Standard, and room temperature: 23°C / 73°F).* File size, number of shots available, and maximum burst vary depending on shooting conditions (including cropping/aspect ratio, JPEG/HEIF image quality, subject, memory card brand, ISO speed, Picture Style, and Custom Functions). |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
File Numbering | The following file numbers can be set: 1. File numbering methods a. Continuous numbering i. The numbering of captured images continues even after you replace the card. b. Auto reset i. When you replace the card, the numbering will be reset to start from 0001. If the new SD card already contains images, the numbering will continue from the last recorded image in the card. 2. Manual reset a. Resets the file number to 0001, and creates a new folder automatically. * When manually resetting the file number, folders can also be renamed. |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
RAW + JPEG / HEIF Simultaneous Recording | Simultaneous recording of any combination of RAW/C-RAW and JPEG/HEIF image-recording quality is supported. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Color Space | Selectable between sRGB and Adobe RGB | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Picture Style | (1) Auto (2) Standard (3) Portrait (4) Landscape (5) Fine Detail (6) Neutral (7) Faithful (8) Monochrome (9) User Defined 13 In Scene Intelligent Auto, [Auto] will be set automatically. [Standard] is the default setting for [User Def. 13]. A Picture Style file can be registered to User Def. 1/2/3. |
Settings | (1) Auto (Ambience priority/White priority) (2) Daylight (3) Shade (4) Cloudy*1 (5) Tungsten light (6) White fluorescent light (7) Flash (8) Custom (Custom WB) (9) Color temperature*2 *1: Effective also in twilight and sunset. * White balance can be adjusted during movie recording. |
Auto White Balance | Option between ambience priority and white priority settings, using SET button |
White Balance Shift | Blue/amber bias: ±9 levels Magenta/green bias: ±9 levels Shifted from the color temperatue of the current WB mode. Blue/amber and magenta/green shift can be set at the same time. WB Bracketing available, up to ±3 levels Blue/amber or magenta/green, via Quick Control Dial |
Type | OLED color electronic viewfinder; 0.5-inch, approx. 9.44 million dots |
Coverage | Approx. 100% vertically and horizontally relative to the shooting image area (with image quality L, at approx. 25mm eyepoint). |
Magnification / Angle of View | Approx. 0.90x / Approx. 41.4 degrees (with 50mm lens at infinity, -1 m-1) |
Eye Point | Approx. 25mm (at -1 m-1 from the eyepiece lens end) |
Dioptric Adjustment Range | Approx. -4.0 to + 2.0 m-1 (dpt)* *1: Dioptric adjustment lock mechanism |
Viewfinder Information | (1) Maximum burst (2) Possible shots/Sec. until self-timer shoots (3) Focus Bracketing/ Multiple-exposure/HDR shooting/Multi Shot Noise Reduction/Bulb timer/Interval timer (4) Shooting mode (5) AF method (6) AF operation (7) Image quality (8) Card (9) Drive mode (10) Metering mode (11) No. of remaining shots for focus braketing, multiple exposures, or interval timer (12) Electronic level (13) Movie recording time available (14) Battery level (15) Image Stabilizer (IS mode) (16) Histogram (Brightness/RGB) (17) Quick Control button (18) Anti-flicker shooting (19) White balance/White balance correction (20) Picture style (21) Auto Lighting Optimizer (22) Still photo cropping / Aspect ratio (23) AF point (1-point AF) (24) AEB/FEB (25) View Assist (26) HDR PQ (27) Flash ready / FE lock / High-speed sync (28) Electronic shutter (29) Touch shutter / Create folder (30) AE lock (31) Shutter speed / Multi-function lock warning (32) Aperture value (33) Wi-Fi® function (34) Wi-Fi® signal strength (35) Bluetooth® function (36) Exposure simulation (37) Magnify button (38) ISO speed (39) Highlight tone priority (40) Exposure compensation (41) Exposure level indicator |
Focus Method | Dual Pixel CMOS AF |
Cross-type AF | Supported * Dual Pixel CMOS AF has been vertical-line detection only with previous models, but the EOS R1 can perform not only vertical-line detection but also horizontal-line detection by rotating the pupil division direction of the Gb pixels of the CMOS sensor by 90 degrees. * Cross-type AF functions under the conditions indicated by Yes in the table below during still photo shooting (not supported during movie recording). * Cross-type can be performed in the whole focusing area. * Cross-type does not function (vertical-line detection only) during movie recording, when using Preview AF, when using Focus guide, when the image flickers under fluorescent lighting, LED lighting, or other flickering light sources, and when operating the SA control ring of RF100mm F2.8 L MACRO IS USM. |
Number of AF zones available for Automatic Selection | AF area: Horizontal: Approx. 100% x Vertical: Approx. 100% (100% x 100% AF coverage in Face Detect + Tracking AF; coverage can vary, depending upon lens being used) Stills: Max. 1053 zones (39 x 27) Movies: Max. 975 zones (39 x25) |
Selectable Positions for AF Point | AF area: Horizontal: Approx. 90% x Vertical: Approx. 100% Stills: Max. 4897 positions (83 x 59) Movies: Max 4067 positions (83 x 49) |
Focusing brightness range (still photo shooting) | EV 7.5 to 21 (with an f/1.2 lens,* center AF point, One-Shot AF at room temperature, and ISO 100) * Except RF lenses with a Defocus Smoothing (DS) coating. |
Focusing brightness range (movie recording) | 4K 30p: EV 5.5 to 21 Full HD 30p: EV 5.5 to 21 (with an f/1.2 lens,* center AF point, One-Shot AF at room temperature, ISO 100, and 29.97 / 25.00 fps.) * Except RF lenses with a Defocus Smoothing (DS) coating. |
Available AF Areas | Spot AF 1-point AF Expand AF area: Above/below/left/right Expand AF area: Around Flexible Zone AF 1 Flexible Zone AF 2 Flexible Zone AF 3 Whole area AF Whole area tracking OFF Spot AF Whole area tracking OFF 1-point AF Whole area tracking OFF Expand AF area: Above/below/left/right Whole area tracking OFF Expand AF area: Around |
Available Subject Detection | Auto People Animals (dogs / cats / birds / horses) Vehicles (motorsports cars or motorcycles / aircraft / trains) * Certain types of animals or vehicles may not be detected, depending on shape and appearance |
Eye Detection | Auto: Selects the eye closer to the camera (as detected from the angle of the face). At the same distance from the camera, selects the eye closer to the center of the image. Right Eye: Prioritizes the subjects right eye. Left Eye: Prioritizes the subjects left eye. |
Metering Modes | Real-time metering from CMOS image sensor (6144 [96x64] metering zones) (1) Evaluative metering (AF point-linked) (2) Partial metering (approx. 5.9% of the area at the center of the screen) (3) Spot metering (approx. 3.0% of the area at the center of the screen) (4) Center-weighted average metering |
|||||||||||||||||||||
Metering Range | EV -3 20 (at 73°F/23°C, ISO 100) (Still Photo Shooting) | |||||||||||||||||||||
Exposure Modes |
|
|||||||||||||||||||||
ISO Speed Range | Manually Set
* When set to [Highlight tone priority], the available manual setting range is ISO 200102400. * Expanded ISO speeds are not available when [HDR shooting (PQ): HDR PQ] is set. ISO Auto range settings in still photo shooting
ISO Auto details in still photo shooting
*1: ISO 200 when set to [Highlight tone priority: Enable/Enhanced]. *2: Varies depending on the [Maximum] and [Minimum] settings for [Auto range]. *3: If outside the setting range, changed to the value closest to ISO 400. |
|||||||||||||||||||||
Exposure Compensation |
|
|||||||||||||||||||||
AE Lock | (1) Auto AE lock AE is locked as soon as subjects are in focus using One-Shot AF when set to selected metering mode in [C.Fn2: AE lock meter. mode after focus]. (2) User-set AE lock Use the AE lock button (update by pressing the button again) in Fv, P, Tv, Av, and M mode. Enabled in all metering modes. |
Type | Electronically controlled focal-plane shutter (1) Electronic first curtain (2) Mechanical shutter (3) Electronic shutter* * Cannot be used in conjunction with the following functions: flash photography, HDR shooting, multiple exposures, Multi Shot Noise Reduction, AEB, HDR PQ, anti-flicker shooting, Dual Pixel RAW shooting, Digital Lens Optimizer [High]. * A shutter release sound is not generated. However, note that the sounds other than the shutter release sound (aperture, focusing lens drive sound/electronic sound, etc.) may be generated. * In electronic shutter shooting, fast shutter speeds of 1/10000 sec. or faster are only available in Tv or M mode (up to 1/8000 sec. in P, Av, or Fv mode). |
Shutter Speeds | Mechanical / 1st-curtain Electronic shutter: 1/8000th sec 30 seconds, in 1/3 or ½-step increments Electronic shutter: 1/64000th sec 30 seconds, in 1/3 or ½-step increments (1/16,000th possible, if user-set in Tv or M shooting modes) |
X-sync Speed | Mechanical Shutter: 1/200 sec. Elec. 1st-curtain: 1/320 sec. |
Shutter Release | Soft-touch electromagnetic release |
Self Timer | 10-sec. delay, 2-sec. delay, Continuous |
Still Photo IS | In-body IS operation can be selected when using a non-IS lens. Always on Only for shot (no stabilization in viewfinder/LCD screen between shots) Coordinated IS when used with Canon RF or RF-S lenses having optical Image Stabilization |
Accessory Shoe | Canon Multi-function accessory shoe Optional Canon AD-E1 adapter required for conventional shoe-mount flashes and accessories |
E-TTL balance | Ambience priority, standard, flash priority |
Flash Exposure Compensation | ±3 stops in 1/3- or 1/2-stop increments |
Continuous flash control | E-TTL each shot / E-TTL 1st shot |
Drive Modes and Continuous Shooting Speed |
1. Continuous shooting speed is lower under certain shooting and measurement conditions: shutter speed, aperture value subject conditions, brightness, type of lens, timing when internal memory becomes full (temporarily disables shooting) - Mechanical / electronic 1st curtain: use of flash, anti-flicker shooting: Enable, Dual Pixel RAW shooting- Enable, type of battery, battery level, temperature, use of a battery grip, use of WFT, use of built-in Wi-Fi. - Electronic shutter: State of aperture in continuous shooting * With Certain lenses, zooming during continuous shooting with electronic shutter may cause changes in exposure even at the same f/number. 2. Automatically switches among modes A (drive mode icon lit in green), B (drive mode icon lit in white), and C (drive mode icon flashing in white). Operating Mode is for reference only automatically set by camera, is dependent on factors such as battery power level, battery type, and lens in use, and cannot be set by user. * For flash shooting, values for AE, flash metering, and WB do not change after the first shot. |
HDR Shooting (HDR PQ) | Disable / Enable | ||||||||
Still Photo HDR PQ |
|
||||||||
Movie HDR PQ |
|
||||||||
Continuous HDR Shooting (still images) | 1 shot only / Every shot |
Shooting Times |
*¹ Time available for continuous shooting in 23°C / 73°F environment, from a cold start. If the camera is in LV mode standby before shooting or the ambient temperature is high, the shooting time may be shorter. *² According to Canon measurement conditions when using UHS-II cards conforming to Canon testing standards. *³ The maximum duration of shooting may be shorter under some circumstances even if recording begins from "cold start," due to a rise in temperature inside the camera caused by pre-shooting camera setting operations or by prolonged use of the Live View mode. When the card is full, movie recording stops automatically. In this case, duration time when you erase the data and restart shooting. |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
File Format | Normal Movies
* Recording in AAC when [Audio compression] (C.Fn4) is set to [Enable] or Linear PCM when set to [Disable]. |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Estimated Recording time, Movie Bit Rate and File Size | RAW, 4K-DCI Fine / 4K-UHD Fine
1. Requires CFexpress 2.0 Type-B [400MB/sec. or more] * Video bit rate indicates video only; audio and metadata are not included. * When [Audio format: AAC / 16bit / 2CH] is set (when set to RAW, LPCM / 24bit / 4CH). * When [Add News Metadata: Off] is set. * Movie recording stops when the maximum recording time per movie is reached. * When set to 4K-UHD, 24.00 fps is not available. |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Estimated Recording Time, Continued. | H.265/HEVC (Canon Log: On or HDR PQ: On)
1. Requires CFexpress 2.0 Type-B [400MB/sec. or more] * Video bit rate indicates video only; audio and metadata are not included. * When [Audio format: AAC / 16bit / 2CH] is set. * When [Add News Metadata: Off] is set. * Movie recording stops when the maximum recording time per movie is reached. * When set to 4K-UHD, 24.00 fps is not available. |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Card Performance Requirements | 4K-DCI Normal / 4K-UHD Normal
1. Requires CFexpress 2.0 Type-B [400MB/sec. or more] * Video bit rate indicates video only; audio and metadata are not included. * When [Audio format: AAC / 16bit / 2CH] is set (when set to RAW, LPCM / 24bit / 4CH). * When [Add News Metadata: Off] is set. * Movie recording stops when the maximum recording time per movie is reached. * When set to 4K-UHD, 24.00 fps is not available. |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Video AF | Dual Pixel CMOS AF; Movie Servo AF available in AF Menu | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Exposure Compensation | ±3 stops in 1/3- or 1/2-stop increments | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Time Code | Yes (Count up, Start time setting, Movie recording count, Movie play count, HDMI time code on/off, HDMI rec. command on/off, Drop frame enable/disable) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Movie Pre-recording (On/Off) | 3 or 5 seconds; user-selectable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Time-lapse Movie Setting | Interval 2 sec 99:59:59; Number of frames 23,600; Movie recording size 4K/Full HD; Auto exposure fixed @ first frame/auto for each frame; Beep per frame recorded (volume setting 0/silent 5) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Time-lapse Playback Frame Rate | 29.97 (set to NTSC); 25.00fps (set to PAL) |
Type | TFT color, liquid-crystal monitor |
Monitor Size | 3.0-inch (screen aspect ratio of 3:2) 2.95 in./7.5cm diagonal (2.44 in./6.2cm width, 1.65 in./4.2cm height) |
Dots | Approx. 2.1 million dots |
Coverage | Approx. 100% vertically/horizontally |
Brightness Control | Manually adjustable to one of seven brightness levels |
Touch-screen Operation | Supported for AF Point selection; Touch AF; Touch Shutter; Menu selection; Quick Control Menu; Magnified view |
Coating | Clear View LCD II Anti-smudge coating applied. Anti-reflection coating not applied. |
Interface Languages | 29 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Ukraine, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Vietnamese, Hindi, Romanian, Turkish, Arabic, Thai, Simplified/Traditional Chinese, Korean, Malay, Indonesian, Japanese) |
Display Format |
|
||||||||||||||||||||||||||||||
Highlight Alert | White areas without image data blink in single-image display. | ||||||||||||||||||||||||||||||
Histogram | Brightness / RGB |
Function | The Quick Control screen can be accessed by pressing the Quick Control button during shooting, recording, or playback. |
Quick Control Screen | The following settings are available for the [Quick Control screen] during movie recording. View 1: Conventional Quick Control screen View 2: Cinema EOS-style Quick Control screen |
Protection | (1) Single image (select image) (2) Select range (3) All images in a folder (4) All images on card Image browsing and image search can be based on ratings. Ratings-based image selections also possible with DPP. (5) All found images (only during image search) |
Erase | Except protected images (1) Select images to erase (2) Select range (3) All images in folder (4) All images on card (5) All found images (only during image search) |
Compatible Printers | Direct printing from camera not supported |
DPOF | Compliant to DPOF Version 1.1 |
Standards Compliance | IEEE 802.11b/g/n/a/ac/ax | ||||||||||||||||||||||||||||||||||||||||||||||||
Transmission Method | DS-SS modulation (IEEE 802.11b) OFDM modulation (IEEE 802.11g/n/a/ac/ax) OFDMA modulation (IEEE 802.11ax) |
||||||||||||||||||||||||||||||||||||||||||||||||
Transition Frequency (Central Frequency) | 2.4 GHz band Frequency: 2412 to 2462 MHz Channels: 1 to 11 channels 5.0 GHz band Frequency: 5180 to 5825 MHz Channels: 36 to 165 channels 6.0 GHz band Frequency: 5955 to 7095 MHz Channels: 1 to 229 channels |
||||||||||||||||||||||||||||||||||||||||||||||||
Connection Method | (1) Camera access point mode (2) Infrastructure mode |
||||||||||||||||||||||||||||||||||||||||||||||||
Security | 2.4 GHz band / 5 GHz band
6 GHz band
|
||||||||||||||||||||||||||||||||||||||||||||||||
Communication with a Smartphone | Images can be viewed, controlled, and received using a smartphone. Remote control of the camera using a smartphone is possible depending on the Camera Connect specifications. Images can be sent to a smartphone. NFC connection: Not supported Supported images: JPEG, HEIF, RAW/C-RAW, MP4 video files Transcoding while sending: Size to send (original / reduced size); Quality to send (original / compressed) |
||||||||||||||||||||||||||||||||||||||||||||||||
Remote Operation Using EOS Utility | The camera can be controlled via Wi-Fi® or USB, with Canon EOS Utility software installed in a compatible Mac or Windows computer. | ||||||||||||||||||||||||||||||||||||||||||||||||
Print from Wi-Fi® Printers | Not supported. | ||||||||||||||||||||||||||||||||||||||||||||||||
Send Images to a Web Service | image.canon: Video files (MP4) and JPEG, HEIF, RAW or C-RAW still images can be uploaded to image.canon servers.From image.canon, images can be sent to specific social media and 3rd-party cloud image services. |
Standards Compliance | Bluetooth Specification Version 5.3 compliant (Bluetooth Low Energy technology) |
Transmission Method | GFSK modulation |
Bluetooth Pairing | Smartphone up to 25 devices; BR-E1 remote controller 1 unit |
Available Functions | Dial direction during Tv/Av; Control ring rotation direction; Customize buttons; Customize dials |
USB Video Class (UVC) | Available * The camera is accessible to software (such as Zoom, MS Teams, Skype, etc.) on a computer once connected via USB. |
||||
Customizable Dials | Main dial Quick control dial 1 & 2 Lens Control ring |
||||
My Menu Registration | Up to six top-tier menu items and Custom Functions can be registered. Up to five My Menu tabs can be added.
|
USB Terminal | Equivalent to SuperSpeed Plus USB (USB 3.2 Gen 2) For PC communication; video calls/streaming Terminal type: USB Type-C Shared with terminal for in-camera charging with USB Power Adapter PD-E1. |
HDMI Out Terminal | HDMI output terminal (Type A) HDMI CEC not supported Images may not be displayed unless [For NTSC] or [For PAL] is set correctly for the TV video system. |
Clean HDMI Output | Provided |
Microphone terminal | 3.5mm diameter stereo mini jack |
Headphone terminal | Compatible with 3.5mm diameter stereo mini-plug |
Battery | LP-E19 * LP-E4N / LP-E4 cannot be used. Unauthenticated batteries can also be used,but safety cannot be guaranteed. |
Optional Battery Grip | Not supported |
Battery Check | Automatic battery check with 6-level display when the power switch is turned ON. Displayed in 6 levels in viewfinder, and on LCD screen. Battery info display in Set-up Menu: Remaining capacity percentage Shutter count, on current battery charge Recharge performance (battery's ability to hold charge; displayed in 3 levels) |
Start-up Time | Approx. 0.4 sec. Based on CIPA testing standards. |
Dimensions (W x H x D) | Approx. 6.2 x 5.89 x 3.44 in. / 157.6 x 149.5 x 87.3mm Based on CIPA standards. |
Weight | Approx. 2.5 lbs. / 1115g (including battery and memory card) Approx. 2.0 lbs. / 920g (body only; without battery, card or body cap) |
Working Temperature Range | 32113°F / 045°C |
Working Humidity Range | 85% or less |
EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.
THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:
- Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
- Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
- If the Product has had its serial number or dating altered or removed.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
Canon Canada
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
** Technical support program specifics subject to change without notice.
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).
*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.