Canon Support for EOS R6 Mark II | Canon U.S.A., Inc.
EOS R6 Mark II
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DOWNLOADS
- Windows 11
- Windows 10 (x64)
- Windows 10
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- Windows Server 2022
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- macOS Sequoia v15
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Software Development Kit
The Canon EOS Digital Camera Software Development Kit (EDSDK) and the Camera Control API (CCAPI) are available on select Canon cameras1 and enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote control and communication functionality of the camera. The EDSDK supports USB communication on Windows, Macintosh, and Linux operating systems, while the CCAPI uses Wi-Fi (Ethernet on select cameras) and can be used with almost any OS.
The EDSDK and CCAPI (along with other SDKs and APIs) are provided free of charge and more information can be found at https://www.usa.canon.com/support/sdk.
1. Compatibility list available on Canon Developer Community website
SETUP & TROUBLESHOOTING
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PRODUCT INFO
Tech. Specs. Detailed PDF | View Full Details of Technical Specifications |
Type | Digital interchangeable lens, mirrorless camera |
Image Processor | DIGIC X |
Recording Media | (Two) SD card slots
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Compatible Lenses | Canon RF lens group (including RF-S lenses) When using Mount Adapter EF-EOS R: Canon EF or EF-S lenses (excluding EF-M lenses) |
Lens Mount | Canon RF mount |
Type | Full-frame CMOS sensor (compatible with Dual Pixel CMOS AF) |
Effective pixels | Approx. 24.2 megapixels |
Screen Size | Approx. 36.0 x 24.0 mm |
Pixel Unit | Approx. 6.00 µm square |
Total Pixels | Approx. 25.6 megapixels |
Aspect Ratio | 3:2 (Horizontal:Vertical) |
Color Filter System | RGB primary color filters |
Low Pass Filter | Installed in front of the image sensor, non-detachable |
Dust Deletion Feature |
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Recording Format | Compliant to Design rule for Camera File system 2.0 and Exif 2.31*. *Supports time difference information in Exif 2.31. |
Image Format | JPEG, HEIF, RAW / C-RAW / Dual Pixel RAW/ RAW burst (CR3), C-RAW (Canon original) ; Movies: ALL-I (Time-lapse video only), IPB (MP4) |
File Size | * At H+ Drive setting (12 fps), using Mechanical or 1st-curtain Electronic shutter. *1: Number of shots using a 32 GB card that conforms to Canon testing standards. *2: Number of shots using a 32 GB UHS-II card that conforms to Canon testing standards. *3: When set to [HDR shooting (HDR PQ): Disable]. *4: When set to [HDR shooting (HDR PQ): Enable]. |
File Numbering | The following file numbers can be set:
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RAW + JPEG / HEIF Simultaneous Recording | Simultaneous recording of any combination of RAW/C-RAW and JPEG/HEIF image-recording quality is supported. |
Color Space | Selectable between sRGB and Adobe RGB |
Picture Style |
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Settings |
*2: White balance can be adjusted during movie recording. |
Auto White Balance | Option between ambience priority and white priority settings, using SET button |
White Balance Shift | Blue/amber bias: ±9 levelsMagenta/green bias: ±9 levelsCorrected in reference to the current WB mode's color temperature. |
Type | OLED color electronic viewfinder; 0.5-inch, approx. 3.69 million dots |
Coverage | Approx. 100% vertically and horizontally relative to the shooting image area (with image quality L, at approx. 23mm eyepoint). |
Magnification / Angle of View | Approx. 0.76x / Approx. 35.2 degrees (with 50mm lens at infinity, -1 m-1) |
Eye Point | Approx. 23mm (at -1 m-1 from the eyepiece lens end) |
Dioptric Adjustment Range | Approx. -4.0 to + 2.0 m-1 (dpt) |
Viewfinder Information |
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Focus Method | Dual Pixel CMOS AF |
Number of AF zones available for Automatic Selection | AF area: Horizontal: Approx. 100% x Vertical: Approx. 100% (100% x 100% AF coverage in Face Detect + Tracking AF; coverage can vary, depending upon lens being used) Stills: Max. 1053 zones (39 x 27) Movies: Max. 1053 zones (39 x27) |
Selectable Positions for AF Point | AF area: Horizontal: Approx. 90% x Vertical: Approx. 100% Stills: Max. 4897 positions (83 x 59) Movies: Max 4067 positions (83 x 49) |
AF Working Range | EV -6.5 to 20 (f/1.2 lens*, center AF point, One-Shot AF,at 73°F/23°C, ISO 100 * Except RF lenses with a Defocus Smoothing (DS) coating. |
Focusing brightness range (still photo shooting) | EV 6.5 to 21 (with an f/1.2 lens,* center AF point, One-Shot AF at room temperature, and ISO 100) * Except RF lenses with a Defocus Smoothing (DS) coating. |
Focusing brightness range (in movie recording) | 4K: EV 4.0 to 21 Full HD: EV 4.5 to 21 (with an f/1.2 lens,* center AF point, One-Shot AF at room temperature, ISO 100, and 29.97 / 25.00 fps.) * Except RF lenses with a Defocus Smoothing (DS) coating. |
Available AF Areas |
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Available Subject Detection |
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Eye Detection | Auto:
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Metering Modes | Real-time metering from CMOS image sensor (384 [24x16] metering zones)
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Metering Range | EV -3 - 20 (at 73°F/23°C, ISO 100)(Still Photo Shooting) |
Exposure Modes |
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ISO Speed Range | Manually Set
ISO Auto range settings in still photo shooting *1: ISO 200 when set to [Highlight tone priority: Enable/Enhanced]. *2: Varies depending on the [Maximum] and [Minimum] settings for [Auto range]. *3: If outside the setting range, changed to the value closest to ISO 400. |
Exposure Compensation | Click here to view the full specifications PDF. |
AE Lock |
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Type | Electronically controlled focal-plane shutter
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Shutter Speeds | Mechanical / 1st-curtain Electronic shutter: 1/8000th sec 30 seconds, in 1/3 or 12-step increments Electronic shutter: 1/8000th sec 30 seconds, in 1/3 or 12-step increments (1/16,000th possible, if user-set in Tv or M shooting modes) |
X-sync Speed | Mechanical Shutter: 1/200 sec. Elec. 1st-curtain: 1/250 sec. |
Shutter Release | Soft-touch electromagnetic release |
Self Timer | 10-sec. delay, 2-sec. delay |
Still Photo IS | In-body IS operation can be selected when using a non-IS lens.
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Accessory Shoe | Canon Multi-function accessory shoe Optional Canon AD-E1 adapter required for conventional shoe-mount flashes and accessories |
E-TTL balance | Ambience priority, standard, flash priority |
Flash Exposure Compensation | ±3 stops in 1/3- or 1/2-stop increments |
Continuous flash control | E-TTL each shot / E-TTL 1st shot |
Drive Modes and Continuous Shooting Speed | Click here to view the full specifications PDF. |
HDR Shooting (HDR PQ) | Disable / Enable |
Still Photo HDR PQ | Click here to view the full specifications PDF. |
Movie HDR PQ | Click here to view the full specifications PDF. |
Continuous HDR Shooting (still images) | 1 shot only / Every shot |
Shooting Times | Click here to view the full specifications PDF.
*1 Time available for continuous shooting in 23°C / 73°F environment, from a cold start. If the camera is in LV mode standby before shooting or the ambient temperature is high, the shooting time may be shorter.
*2 According to Canon measurement conditions when using UHS-II cards conforming to Canon testing standards.
*3 The maximum duration of shooting may be shorter under some circumstances even if recording begins from cold start, due to a rise in temperature inside the camera caused by pre-shooting camera setting operations or by prolonged use of the Live View mode. When the card is full, movie recording stops automatically. In this case, duration time when you erase the data and restart shooting. |
File Format | Normal Movies
Click here to view the full specifications PDF. * Recording in AAC when [Audio compression] (C.Fn4) is set to [Enable] or Linear PCM when set to [Disable]. |
Estimated Recording time, Movie Bit Rate and File Size | H.264/AVC (Canon Log: Off, HDR PQ: Off) Click here to view the full specifications PDF. * Bit rate only applies to video output, not audio or metadata. * Audio is recorded when [C.Fn4 audio compression:Enable] (Audio: AAC) is set. * Movie recording stops when the maximum recording time per movie is reached. * No audio is recorded for approx. the last two frames with the compression method for movie recording quality set to IPB (Standard) or IPB (Light) and the camera set to [C.Fn4 Audio compression: Enable]. Moreover, the video and sound may be slightly out of sync when movies are played back in Windows. * Mbps megabits per second (8 megabits = 1 megabyte) |
Estimated Recording Time, Continued. | H.265/HEVC (Canon Log: On or HDR PQ: On) Click here to view the full specifications PDF. * Bit rate only applies to video output, not audio or metadata. * Audio is recorded when [C.Fn4 audio compression:Enable] (Audio: AAC) is set. * Movie recording stops when the maximum recording time per movie is reached. 31 min. * No audio is recorded for approx. the last two frames with the compression method for movie recording quality set to IPB (Standard) or IPB (Light) and the camera set to [C.Fn4 Audio compression: Enable]. Moreover, the video and sound may be slightly out of sync when movies are played back in Windows. * Mbps megabits per second (8 megabits = 1 megabyte) |
Card Performance Requirements | Click here to view the full specifications PDF. |
Video AF | Dual Pixel CMOS AF; Movie Servo AF available in AF Menu |
Exposure Compensation | ±3 stops in 1/3- or 1/2-stop increments |
Time Code | Yes (Count up, Start time setting, Movie recording count, Movie play count, HDMI time code on/off, HDMI rec. command on/off, Drop frame enable/disable) |
Movie Pre-recording (On/Off) | 3 or 5 seconds; user-selectable |
Time-lapse Movie Setting | Interval 2 sec 99:59:59; Number of frames 23,600; Movie recording size 4K/Full HD; Auto exposure fixed @ first frame/auto for each frame; Beep per frame recorded (volume setting 0/silent 5) |
Time-lapse Playback Frame Rate | 29.97 (set to NTSC); 25.00fps (set to PAL) |
Type | TFT color, liquid-crystal monitor |
Monitor Size | 3.0-inch (screen aspect ratio of 3:2) 2.95 in./7.5cm diagonal (2.44 in./6.2cm width, 1.65 in./4.2cm height) |
Dots | Approx. 1.62 million dots |
Coverage | Approx. 100% vertically/horizontally |
Brightness Control | Manually adjustable to one of seven brightness levels |
Touch-screen Operation | Supported for AF Point selection; Touch AF; Touch Shutter; Menu selection; Quick Control Menu; Magnified view |
Coating | Clear View LCD II
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Interface Languages | 29 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Ukraine, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Vietnamese, Hindi, Romanian, Turkish, Arabic, Thai, Simplified/Traditional Chinese, Korean, Malay, Indonesian, Japanese) |
Highlight Alert | The white areas with no image data will blink. |
Histogram | Brightness and RGB |
Function | The Quick Control screen can be accessed by pressing the Quick Control button during shooting, recording, or playback. |
Quick Control Screen | The following settings are available for the [Quick Control screen] during movie recording.
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Protection |
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Erase | Except protected images
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Compatible Printers | Not supported |
DPOF | Compliant to DPOF Version 1.1 |
Supporting Standards | Equivalent to IEEE 802.11 b/g/n/a/ac Standards |
Transmission Method | DS-SS modulation (IEEE 802.11b) OFDM modulation (IEEE 802.11g/n/a/ac) |
Transition Frequency (Central Frequency) | 2.4 GHz band Frequency: 2412 to 2462 MHz Channels: 1 to 11 channels 5.0 GHz band Frequency: 5180 to 5825 MHz Channels: 36 to 165 channels1 |
Connection Method | (1) Camera access point mode (2) Infrastructure mode |
Communication with a Smartphone |
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Remote Operation Using EOS Utility | The camera can be controlled via Wi-Fi® or USB, with Canon EOS Utility software installed in a compatible Mac or Windows computer. |
Print from Wi-Fi® Printers | Not supported. |
Send Images to a Web Service | image.canon: Video files (MP4) and JPEG, HEIF, RAW or C-RAW still images can be uploaded to image.canon servers. From image.canon, images can be sent to specific social media and 3rd-party cloud image services. |
Standards Compliance | Bluetooth Specification Version 5.0 compliant (Bluetooth Low Energy technology) |
Transmission Method | GFSK modulation |
Bluetooth Pairing | Smartphone up to 10 devices; BR-E1 remote controller 1 unit |
Available Functions | Dial direction during Tv/Av; Control ring rotation direction; Customize buttons; Customize dials |
Custom Controls | Customizable Buttons Click here to view the full specifications PDF. |
Customizable Dials | Click here to view the full specifications PDF. |
My Menu Registration |
• Up to six top-tier menu options and Custom Function settings can be registered.
• Up to five My Menu tabs can be added.
Click here to view the full specifications PDF. |
USB Terminal | Equivalent to SuperSpeed USB (USB 3.1 Gen 1)
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HDMI Out Terminal | HDMI micro OUT terminal Type D (Resolution switches automatically) / CEC not compatible
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Microphone terminal | 3.5mm diameter stereo mini jack |
Headphone terminal | Compatible with 3.5mm diameter stereo mini-plug |
Battery | Canon LP-E6NH battery pack (also compatible with LP-E6N and LP-E6 battery packs)
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Optional Battery Grip | Compatible with Canon Battery Grip BG-R10 (Accepts one or two LP-E6NH, LP-E6N, or LP-E6 battery packs) |
Battery Check | Automatic battery check when the power switch is turned ON.
Displayed in 5 levels in viewfinder, and on LCD screen.
Battery info display in Set-up Menu:
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Start-up Time | Approx. 0.4 sec.
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Dimensions (W x H x D) | Approx. 5.45 x 3.87 x 3.48 in. / 138 x 98.4 x 88.4mm Based on CIPA standards. |
Weight | Approx. 1.5 lbs. / 680g (including battery, SD memory card; without body cap) Approx. 1.3 lbs. / 598g (body only; without battery, card or body cap) |
Working Temperature Range | 32-104° F / 0-+40° C |
Working Humidity | 85% or less |
EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.
THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:
- Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
- Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
- If the Product has had its serial number or dating altered or removed.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
Canon Canada
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
** Technical support program specifics subject to change without notice.
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).
*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.
What is the Stop Motion Animation Service?
We have released a new upgrade service for various EOS R series cameras.
This upgrade enables you to capture Stop Motion Animation.
For more details of the service and compatible camera’s click Learn More.
Pricing
Model | Price* |
Various EOS R cameras | $100 |
*Tax and shipping fees are NOT included
*All pricing is subject to change Thank you,
Customer Support Operations
Canon U.S.A., Inc.
Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON (toll free), 1-800-652-2666
For additional support options: https://www.usa.canon.com/support