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EOS R6 V
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Camera Connect
Digital Photo Professional Express
image.canon
Software Development Kit
The Canon EOS Digital Camera Software Development Kit (EDSDK) and the Camera Control API (CCAPI) are available on select Canon cameras1 and enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote control and communication functionality of the camera. The EDSDK supports USB communication on Windows, Macintosh, and Linux operating systems, while the CCAPI uses Wi-Fi (Ethernet on select cameras) and can be used with almost any OS.
The EDSDK and CCAPI (along with other SDKs and APIs) are provided free of charge and more information can be found at https://www.usa.canon.com/support/sdk.
1. Compatibility list available on Canon Developer Community website
SETUP & TROUBLESHOOTING
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PRODUCT INFO
| Tech. Specs. Detailed PDF | View Full Details of Technical Specifications |
| Type | Full-frame, mirrorless interchangeable lens camera |
| Image Processor | (one) DIGIC X |
| Recording Media | Card 1: CFexpress Type B (2.0) card; 8TB maximumFootnote8 For firmware updates from CFexpress card, maximum size 2TB Card 2: SDXC / SDHC / SD card; UHS-II compatible Eye-Fi and MultiMedia Cards (MMC) not compatible |
| Compatible Lenses | Canon RF and RF-S lenses Canon EF, EF-S and TS-E lenses (with optional Mount Adapter EFEOS R) |
| Lens Mount | Canon RF mount |
| Type | Canon full-frame CMOS sensor (compatible with Dual Pixel CMOS AF) |
| Effective Pixels | Approx. 32.5 million pixels |
| Pixel Size | Approx. 5.16 microns square |
| Total Pixels | Approx. 34.2 million pixels |
| Aspect Ratio | 3:2 (Horizontal : Vertical) |
| Color Filter System | RGB primary colors |
| Low-pass Filter | Installed at front of sensor; non-removeable |
| Dust Deletion Feature (Self Cleaning Sensor Unit) | Auto cleaning: at Power Off / Enable (at power On Off) / Disable Clean now (user-activated cleaning) Clean manually none (no shutter blades to hold open manually) |
| Video resolutions, FPS speeds | RAW: Standard RAW; Light RAW 7K recording; 17:9 or Open Gate with 3:2 aspect ratio 7K RAW to 29.97 FPS; RAW (Light) to 59.94 FPSFootnote9 7K ProRes RAW recording to compatible HDMI recordersFootnote13 7K MP4 (17:9 or Open Gate) to 29.97 FPS MP4: 4K (DCI or UHD) to 119.8 FPS (with sound) MP4: 4K Fine (oversampled) DCI or UHD, to 59.94 FPS MP4: 4K Fine (oversampled) DCI or UHD, to 29.97 FPS MP4: 4K (not oversampled) DCI or UHD to 119.9 FPS (w/ sound) MP4: 2K (DCI) or Full HD to 119.9 FPS (w/ sound) |
| Recording Format | DCIF (Design rule for Camera File system 2.0; EXIF 2.31 |
| Image Format | Still image format: RAW: Canon RAW / C-RAW (.CR3) JPEG / HEIF: L / M / S1 / S2 Movie image format: RAW (.CRM) XF-HEVC S YCC 422 10-bit XF-HEVC S YCC 420 10-bit XF-AVC S YCC 422 10-bit XF-AVC S YCC 420 8-bit |
| Folder | Automatically created when card is inserted DCIM / CRM /XFVC / and MISC folders |
| Folder Actions | Select folder / Create folder / Change folder name |
| Still Images | DCF standards compliant Default (within DCIM folder) xxxxEOSR6 Can be changed by user to any 5-character string |
| Movies | XFVC folder: XF-HEVC S / XF-AVC S file formats
REEL_xxxx (MP4 video file in XFVC folder)
CRM folder: RAW video files (.CRM) REEL_xxxx up to 999 files can be saved in each REEL_xxxx folder) |
| News Metadata | Saved in same location as movie file on card (.XML file) |
| Settings | Auto (AWB); includes Ambience priority / White priority Daylight Shade Cloudy Tungsten light White fluorescent light Flash Custom WB Color Temp (four manual user settings available: K1 K4) |
| White Balance Shift | Shift Blue / Amber bias: ±8 levels Magenta / Green bias: ±9 levels Blue/amber and magenta/green shift can be combined WB Bracketing available: ±3 levels |
| Type | None rear LCD monitor only |
| Type | TFT color, liquid-crystal monitor |
| Size | 3.0 inch (3:2 aspect ratio); diagonal approx. 2.95 in. / 7.5 cm |
| Resolution | Approx. 1.62 million dots |
| Touch-screen Operation | Yes (capacitive sensing) |
| Vari-Angle Adjustment | Opening angle: approx. 0175° Rotating angle: forward approx. 090° / backward approx. 0180° |
| Coatings | Anti-smudge coating (anti-reflection coating not applied) |
| Magnified View (still images) | 1.5x 10xFootnote12 |
| AF Point Display (still images) | Available |
| Highlight Alert | Available (blinking highlights) |
| Auto Rotate | On (display + computer) / On (computer only) / Off Video: via Change movie rotation information |
| Search (video files only) | By Rating / Date / Folder / Protection / Type of file (1) / Type of file (2) available for video files in XFVC or CRM folders only |
| Ratings (Star) | Off / Star ratings 15 |
| Protect Images | Select images / Select range / All images in folder / Unprotect all images in folder / Unprotect all images on card / All found images / Unprotect all found images |
| Image Copy (to card on camera) | Select images / Select range / Select folder / All images Still images only |
| Focus Type | Dual Pixel CMOS AF (from CMOS imaging sensor) |
| AF Zones for Auto Selection | Still images: max. 1,053 zones Movies: max. 897 zones With focusing area approx. 100% x 100% |
| Selectable AF Point Positions | Still images: max. 6,097 positions Movies: max. 4,641 positions User-adjustable AF point positioning over approx. 90% (H) x 100% (V) |
| AF Brightness Range | Still images: EV -6.5 21 Movies: EV -4 21 With f/1.2 lens (except DS lenses); center AF point; One-shot AF; ISO 100 |
| AF Areas | Spot AF 1-point AF Expand AF (4-point expansion) Expand AF (8-point expansion) Flexible Zone AF 1 Flexible Zone AF 2 Flexible Zone AF 3 Whole Area AF |
| AF Subject Detection | Auto People Animals (dogs / cats / birds / horses) Vehicles (motorsports cars & motorcycles / aircraft / trains) Certain types of animals or vehicles may not be detectable Register People Priority available, for up to ten human subjectsFootnote7 |
| Eye Detect AF | Auto (camera selects most prominent eye for focusing) Right Eye (prioritizes subjects right eye) Left Eye (prioritizes subjects left eye) |
| Metering modes (stills) | Evaluative metering (linked to active AF point / Area)
Partial metering (approx. 6.2% of image area, at center of screen)
Spot metering (approx. 2.7% of image area, at center of screen)
Center-weighted average metering Partial and Spot metering: circle appears at center of LCD screen Spot metering cannot be linked to off-center AF point locations |
| Metering modes (movies) | Evaluative metering (only) |
| Metering Range | (still images) EV -320 (movies) EV -120 |
| Exposure Modes (stills) | A+ (Scene Intelligent Auto) P (Program AE) Fv (Flexible-priority AE) Tv (Shutter-priority AE) Av (Aperture-priority AE) M (Manual exposure) C1 C3 (Custom shooting modes) Bulb (B) mode not included Movie for close-up demos reverts to Scene Intelligent Auto |
| SCN (Special Scene Modes, stills) | Portrait Smooth skin Panoramic shot Food Handheld Night Scene |
| SCN Exposure Modes (movies) | A+ (Scene Intelligent Auto movies) P (Movie auto exposure) Tv (Movie shutter-priority Av (Movie aperture-priority) M (Movie manual exposure) Fv reverts to full movie auto exposure Movie for close-up demos S&F (Slow and Fast settable on LCD screen for P, Tv, Av, or M) |
| SCN (Special Scene Modes, movies) | Smooth Skin Movie IS mode HDR movies |
| ISO Speed Range (stills) | Normal ISO 100 64,000 Expanded ISO 50 102, 400 (equivalent) Minimum ISO 200 when Highlight Tone Priority is active) |
| ISO Speed Range (video) | ISO 100 25,600 ISO range varies, depending on Custom Picture and similar settings Expanded: max. ISO 102,400 for movies (varies, depending on settings) |
| Auto ISO Range (stills) | Minimum: L (ISO 50) or 100 ISO 51,200 (expandable to ISO 102,400) |
| Auto ISO Range (video) | ISO 100 25,600 (expandable to ISO 102,400) |
| Exposure Compensation | ±0.3 3 stops, in 1/3 or 1/2-stop increments |
| Auto Exposure Bracketing | ±0.3 3 stops, in 1/3 or 1/2-stop increments (2, 3, 5, or 7 still image shots selectable) |
| AE Lock | Applied automatically: can be user-defined for different metering modes Applied manually: via AE Lock button (or via user-customized button) |
| Type | Rolling shutter, using CMOS image sensor |
| Shutter Modes (stills) | Electronic shutter only (no mechanical shutter) |
| Shutter speeds (stills) | 1/16,000th sec. 30 seconds (set in 1/3 or 1/2-stop increments, in M or Tv shooting modes) Maximum shutter speed 1/8000th sec. in P, Av, or Fv shooting modes |
| Self-timer | 10 sec. / 2 sec. / Continuous Continuous self-timer: 29 shots fired continuously, after 10 sec. Delay |
| Shutter type (movies) | Rolling shutter, using CMOS image sensor |
| Shutter speeds (movies) | 1/8000 sec. 1/8 sec. (slowest speed based on movie FPS rate) 179.8 FPS: 1/200 sec. 150.0 FPS: 1/160 sec. 119.9 FPS: 1/125 sec. 100.0 FPS: 1/100 sec. 59.94 FPS: 1/60 sec. 50.00 FPS: 1/50 sec. 29.97 FPS: 1/30 sec. 25.00 / 24.00 / 23.98 FPS: 1/25 sec. |
| Drive modes (still images) | High speed continuous + 40 FPSFootnote5 High speed continuous 20 FPS Low speed continuous 5.0 FPS Single shooting Self-timer (10 sec. / 2 sec. / Continuous) |
| Pre-continuous shooting (still images) | Records 20 shots (approx. 0.5 sec.) before shutter button fully pressed RAW, C-RAW or JPEG images available Flash photography, AEB shooting, and some other functions not avail. |
| Still-image IS | In-body Image Stabilization (IBIS), using CMOS sensor Coordinated IS combined IBIS + optical IS, with IS lensesFootnote4 Coordinated IS correction: Center 7.5 stops; Peripheral 7.0 stopsFootnote6 (tests conforming to CIPA standards, using RF24-105mm F2.8 L IS USM) |
| Movie Digital IS | 5-axis digital stabilization, at CMOS image sensor Independently activated (vs. IBIS); Coordinated IS available (Movie Digital IS + IBIS + lens optical IS, if available) |
| HDR shooting (PQ) | Available Still images: 10-bit HEIF images; YCbCr 4:2:2; Rec. ITU-R BT-2100 (PQ) Video: Depends on recording format setting |
| HDR Mode | Still images: On / Off (Moving Image HDR not available) User-selectable Dynamic range: Auto / ±1 EV / ±2 EV / ±3 EV |
| HDR Movie Mode | (MP4 movies only) HDR movie created; single exposure for each frame Controls excessive highlight brightness Also available as SCN mode, during movie recording Not available with RAW movies; frame rates higher than 60FPS (30FPS at 4K Fine DCI or UHS); still-image shooting; Time-lapse movies; Live Streaming; Open Gate recording; or with Digital Zoom |
| Maximum Recording Times | Less than 100.0 FPS: maximum 6 hours 00 minutes Over 100 FPS: maximum 2 hours 00 minutes Recording time can be shorter, from factors such as battery power or shut-down from heat |
| Cooling Fan | Built-in to rear of camera body; intake vent at bottom of body, exhaust vent on left side of body |
| Cooling Fan operation | User-adjustable: Off; On (steadily); Auto activation |
| Cooling Fan speeds | User-adjustable: High; Medium; Low; Stop |
| Overheating shut-down times at any cooling fan speed (at 73°F / 23°C, internal and external temperatures) | RAW 59.94 FPS / Light RAW + 2K Proxy Std. LGOP 120 min. + 4K DCI 119.9 FPS, Std. LGOP no restrictions 4K DCI Fine 59.94 FPS, Std. LGOP 120 min. or longer 4K DCI 59.94 FPS, Std. LGOP no restrictions 4K DCI Fine 29.97 FPS, Std. LGOP no restrictions 2K DCI 179.8 FPS, Std. LGOP no restrictions Open Gate (MP4) 29.97 FPS, Std. LGOP no restrictions |
| Overheat warning | Thermometer icon, and 10-stage analog scale to indicate rising temps |
| Open Gate Recording | Video recorded from full area of CMOS image sensor (3:2 aspect ratio; 7K resolution) 7K RAW or MP4 recording possible with Open Gate, to 29.97 FPS |
| Canon Log Recording | Canon Log 2 / Canon Log 3 (in Custom Picture menu) |
| Custom Picture (CP) | Canon 709 / Canon Log 2 / Canon Log 3 / PQ / HLG / BT709 Standard available for video recording only |
| Video Recording Formats | RAW: Canon RAW (.CRM file extension); 12-bit MP4: XF-HEVC S H.265 / HEVC (YCbCr 4:2:2; 10-bit) XF-HEVC S H.265 / HEVC (YCbCr 4:2:0; 10-bit) XF-AVC S H.264 / MPEG-4 AVC (YCbCr 4:2:2; 10-bit) XF-AVC S H.264 / MPEG-4 AVC (YCbCr 4:2:0; 8-bit) |
| Proxy Movie Recording | Card 1 (Main movie) RAW; 4K MP4 (DCI or UHD); 2K, or Full HD Card 2 (Proxy file) 2K DCI (when Main movie set to DCI) or Full HD / UHD (when Main movie set to UHD aspect ratio) available when Main movie set to 7K recording |
| Main / Sub Recording | Card 1 (Main movie) RAW or Light RAW only Card 2 (Sub movie) 4K DCI Fine (automatically set) user-selectable Sub movie format and compression available |
| S&F (Slow & Fast recording) | Recording FPS: 180 1.0 FPS some restrictions, depending on movie record format, resolution, etc. Playback FPS: (NTSC video system) 23.98; 24.00; 29.97, or 59.94 FPS (PAL video system) 24.00; 25.00, or 50.00 FPS |
| Time-lapse Movie Recording | Interval between frames: 2 seconds 99:59:59 Shutter count: 2 frames 3,600 frames Recording size: 4K UHD / Full HD Playback speed 29.97 / 25.00 FPS (approx. 2 min. for 3,600 frames) |
| HDMI recording to compatible external recorders | ProRes RAW recording to compatible third-party HDMI recorders CP settings applied to HDMI RAW output video Audio format fixed to LPCM / 16-bit / 2CH (signals for each output Channel can be set in [Audio monitor] |
| Time Code | Available |
| Pre-recording (movies) | Records 3 or 5 seconds of video, before user begins video recording 3 / 5 seconds Pre-recording set by user |
| Video Displays (LCD screen) | Grid display / Histogram / Waveform monitor / Zebra display / False Color displayFootnote11 / Electronic level / Recording emphasis / Aspect Marker 1 & 2 User-set in red shooting menu > Shooting info display (Histogram & Waveform monitor set in Brightness Info) |
| Built-in Microphone | Stereo mic, on top of camera body 48 kHz; 24 or 16 bit; 2 channels |
| External Microphone Terminal | 3.5mm diameter stereo mini-jack (3-pin) Plug-in power supported |
| Multi-function Shoe Input | Compatible with Canon Directional Stereo Microphone DM-E1D |
| Headphone Terminal | 3.5mm diameter stereo mini jack Audio monitoring possible via headphone terminal, or HDMI |
| DPOF Compatibility | DPOF version 1.1 PIctBridge printing not available |
| Print Type | Standard / Index / Both |
| Photobook Set-up | None |
| Start-up Password | 6-digit password (set by user) required first time camera turned on,
or when [Clear Entered Information] is performed in-camera Password normally required at each start-up, or when awakening from sleep Password request can be set to OFF, by user Password can be changed at any time by |
| Wi-Fi (Wireless LAN) | 5.0 GHz / 2.4 GHz band FTP transfer / EOS Utility / Image.canon / Canon Camera ConnectFootnote10 / Content Transfer ProfessionalFootnote14 / Camera Control API |
| Maximum Link Speed | 5.0 GHz: (IEEE 802.11ac) 433 Mbps (IEEE 802.11n) 150 Mbps (IEEE 802.11a) 54 Mbps 2.4 GHz: (IEEE 802.11n) 72 Mbps (IEEE 802.11g) 54 Mbps |
| Frequency; Channels | 5.0 GHz: 5180 5825 MHz; 36 to 165 channels 2.4 GHz: 2412 2462 MHz; 1 to 11 channels |
| Wireless LAN Setting Method | Connect via wizard / Connect via Wi-Fi Protected Setup |
| Wired LAN | None |
| Version | Bluetooth Specification Version 5.1 compliant |
| Transmission Method | GFSK modulation |
| Bluetooth Communication Functions | Canon Camera Connect App / Canon Bluetooth Remote Controller BR-E1 |
| Bluetooth Pairing | Smartphone up to 10 units; BR-E1 remote controller 1 unit |
| Live Streaming via USB | Possible via compatible computers, using software on computer
and USB cord USB power Delivery supported; requires power supply 5 V / 1.5 A or greater Video only; not possible during S&F recording, or still-image shooting Only P / M / Smooth skin movie modes can be set |
| Live Streaming Formats | Video: Motion JPEG compression method; YCC 4:2:2 color sampling; 8-bits; Custom Picture supported; Recording range full range |
| Resolution / FPS rates | 4K 30 FPS; 4K 60 FPS (60 FPS not available in Smooth skin mode);
Full HD 60 FPS; Full HD 30 FPS 60 or 30 FPS, regardless of NTSC / PAL settings |
| USB Terminal | USB-C (equivalent to USB 10 Gbps / SuperSpeed Plus USB / USB 3.2 Gen 2) |
| HDMI Terminal | Type A size |
| Remote Control Terminal | Canon E3 type terminal (single-pin connector into camera) Optional Canon RA-E3 Remote Controller Adapter allows Canon 3-pin (N3) to be connected |
| External Mic IN Terminal | 3.5mm diameter stereo mini jack (3-pin) |
| Headphone Terminal | 3.5mm diameter stereo mini jack |
| Flash Sync Terminal | None |
| Battery | Canon LP-E6P battery pack Canon LP-E6N and LP-E6NH battery packs compatible, with limitations in features and performanceFootnote16 Canon LP-E6 battery pack cannot be used Canon Battery Charger LC-E6 (included) charges all LP-E6 battery types |
| Optional Battery Grip | None |
| USB Charging | Canon USB Power Adapter PD-E2 or PD-E1 recommended (other USB power supplies cannot be guaranteed for proper operation) Requires an authenticated battery pack in-camera |
| AC Power Supply | Canon DC Coupler DR-E6P and USB Power Adapter PD-E2 Canon Power Adapter PD-E1 cannot be used DC Coupler DR-E6 cannot be used AC Adapter Kit ACK-E6 cannot be used |
| Number of shots available | LCD screen shooting: Power Saving 640 shots; Smooth 510
shots Based on CIPA test standards, at 73°F / 23°C Using new, fully-charged Canon LP-E6P battery pack Number of shots can vary greatly, depending on shooting conditions, etc. |
| Video Recording Time Available | RAW (Light) at 59.94 FPS approx. 1 hr. 10 min. 4K DCI Fine (59.94 / 50.00 FPS) approx. 1 hr. 00 min. 4K DCI Fine (29.97 / 25.00 FPS) approx. 1 hr. 50 min. Full HD (29.97 / 25.00 FPS) approx. 2 hr. 40 min. Movie playback time (4K DCI at 59.94 / 50.00 FPS) approx. 3 hr. 40 min. At 73°F / 23°C, using new, fully-charged Canon LP-E6P battery pack |
| Dimensions: W x H x D | 5.58 x 3.28 x 3.14 in. / 141.8 x 83.3 x 79.7mm |
| Weight | Approx. 27.27 oz. / 1.51 lbs. / 688g Body only, with battery and one CFexpress card installed |
| Operating Environment | 32°F 104°F / 0°C 40°Cz Relative humidity 85% or less |
EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.
THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:
- Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
- Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
- If the Product has had its serial number or dating altered or removed.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
Canon Canada
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
** Technical support program specifics subject to change without notice.
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).
*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.
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