Canon Support for imageCLASS X MF1238 II | Canon U.S.A., Inc.

imageCLASS X MF1238 II

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Canon PRINT Business - iOS
Easily print from and scan to your iCloud accounts right from your smartphone or tablet with the Canon PRINT Business app. Available for select imageRUNNER ADVANCE and imageCLASS printers.
image icon
Canon PRINT Business - Android
Easily print from and scan to your Dropbox, Google Drive accounts right from your smartphone or tablet with the Canon PRINT Business app. Available for select imageRUNNER ADVANCE and imageCLASS printers.

SETUP & TROUBLESHOOTING

Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.

PRODUCT INFO

Products Windows 7 Windows 8 Windows 10 Windows 10s Windows 11
imageCLASS X MF1238 II
Products High Sierra V10.13 Mojave V10.14 Catalina V10.15 Big Sur V11.0 Monterey V12.0 Ventura V13.0 Sonoma V14
imageCLASS X MF1238 II
Products ChromeOS
imageCLASS X MF1238 II

imageCLASS X MF1238 II

imageCLASS X MF1238 II

MAIN UNIT

CORE FUNCTIONS

Standard: Print, Copy, Scan, Send, Fax

PROCESSOR

Canon Custom Processor

CONTROL PANEL

Color Touch Panel

MEMORY

1 GB

STANDARD INTERFACE CONNECTION

USB 2.0 x2 (Host), USB 2.0 x1 (Device) High-Speed, 10/100/1000Base-T Ethernet (Network), Wi-Fi 802.11b/g/n, Wi-Fi® Direct Connection

PAPER CAPACITY (LETTER, 20 LB. BOND)

Standard: 350 Sheets
Maximum: 900 Sheets

PAPER SOURCES (LETTER, 20 LB. BOND)

Standard: 250-sheet Paper Cassette, 100-sheet
Multipurpose Tray Optional: 550-sheet Paper Cassettes (Cassette Unit-AH1)

PAPER OUTPUT CAPACITY (LETTER, 20 LB. BOND)

Standard: 65 Sheets

SUPPORTED MEDIA TYPES

Cassettes: Thin, Plain, Recycled, Thick, Bond
Multipurpose Tray: Thin, Plain, Recycled, Thick, Bond, Label, Envelope (10 Envelopes)

SUPPORTED MEDIA SIZES

Cassettes: Letter, Legal, Statement, Executive Custom (Min. 4.1" x 5.8" to Max. 8.5" x 14")
Multipurpose Tray: Letter, Legal, Statement, Executive Envelope: COM10, Monarch, C5, DL Custom (Min. 3" x 5" to Max. 8.5" x 14")

SUPPORTED MEDIA WEIGHTS

Cassettes: 16 lb. Bond to 32 lb. Bond (60 to 120 g/m2 )
Multipurpose Tray: 16 lb. Bond to 43 lb. Bond (60 to 163 g/m2 )

WARM-UP TIME

From Power On: 14 Seconds or Less
From Sleep Mode: 4 Seconds or Less

DIMENSIONS (W x D x H)

Standard (Desktop): 17.9" x 18.3" x 15.5" (453 mm x 464 mm x 392 mm)

INSTALLATION SPACE (W x D x H)

Standard (Desktop): 17.9" x 34.8" x 26.2" (553 mm x 983 mm x 664 mm)
Fully Configured: 17.9" x 34.8" x 31.3" (453 mm x 883 mm x 795 mm)

WEIGHT5

Unit: Approx. 35.8 lb. (16.2 kg)
Boxed Weight: Approx. 45.9 lb. (20.8 kg)

OPERATING SYSTEM

UFR II/PCL/PS: Windows® 7/Windows 8.1/ Windows 10/Windows Server 2008/Windows Server 2008 R2/Windows Server 2012/Windows Server 2012 R2/ Windows Server 2016/Mac OS X v10.8.5 (or later)

PRINT SPECIFICATIONS

PRINTING METHOD

Laser Beam Printing

PRINT SPEED (BW)6

Up to 40 ppm (Letter); Up to 32 ppm (Legal)

FIRST PRINT OUT TIME

Approx. 5.3 Seconds

RECOMMENDED MONTHLY PAGE VOLUME

750 - 4,000 Pages

PRINT RESOLUTION (dpi)

600 x 600

STANDARD PAGE DESCRIPTION LANGUAGES

UFR II, PCL®6, PCL®5, Adobe PostScript 3®

DOUBLE-SIDED PRINTING

Automatic (Standard)

DIRECT PRINT

Available from USB Memory (JPEG, TIFF, PDF)

PRINTING FROM MOBILE AND CLOUD-BASED SERVICES1

Apple® AirPrint®, Canon PRINT Business, Mopria™ Print Service, uniFLOW Secure Mobile Printing7

FONTS

PCL: 93 Fonts
PS: 136 Fonts

PRINT FEATURES

Secure Print, Page Border, Header/Footer, Page Layout, Two-sided Printing, Collating, Booklet Printing, Grouping, Mixed Paper Sizes/Orientations

COPY SPECIFICATIONS

COPY SPEED

Up to 40 ppm (Letter); Up to 32 ppm (Legal)

FIRST-COPY-OUT TIME (LETTER)

Approx. 6.2 Seconds

COPY RESOLUTION (dpi)

600 x 600

COPY SIZE

Platen: Up to Letter
ADF: Up to Legal

MULTIPLE COPIES

Up to 999 Copies

MAGNIFICATION

25% - 400% (1% Increments)

PRESET REDUCTIONS

25%, 50%, 64%, 78%

PRESET ENLARGEMENTS

129%, 200%, 400%

COPY FEATURES

Paper Setting, Favorite Settings, Two-sided, Original Type Selection, Cancel, N-on-1, Density Adjustment, Sharpness, Erase Frame, Collate, Copy ID Card

SCAN SPECIFICATIONS

TYPE

Single-Pass Duplexing Automatic Document Feeder

DOCUMENT FEEDER PAPER CAPACITY

50 Sheets (20 lb. Bond)

DOCUMENT FEEDER SUPPORTED MEDIA SIZES

Legal, Letter, Statement

DOCUMENT FEEDER SUPPORTED MEDIA WEIGHTS

Single and Double-sided scanning: 13-28 lb. Bond (50-105 g/m2 )

PLATEN ACCEPTABLE ORIGINALS

Sheet, Book

PULL SCAN

ScanGear MF for TWAIN, WIA, and ICA

SCAN RESOLUTION (dpi)

300 x 600, 600 x 600

SCAN-TO-MOBILE DEVICES

Canon PRINT Business

SCAN SPEED (LETTER) (BW/COLOR)

Single-sided: 13/38 ipm (300 x 300 dpi) (Color/BW)
Double-sided: 26/70 ipm (300 x 300 dpi) (Color/BW)

MEMORY MEDIA

Standard USB Memory (JPEG, TIFF, PDF)

SEND SPECIFICATIONS

DESTINATION

Email/Internet FAX (SMTP), SMB, FTP, Super G3 FAX

ADDRESS BOOK

LDAP (50)/Local (300)/Speed Dial (281)

SEND RESOLUTION (dpi)

600 x 600 (Pull Scan), 196 x 204 (iFax), 300 x 300 (Other)

COMMUNICATON PROTOCOL

File: FTP, SMB
Email/iFax: SMTP, POP3, iFax (Simple)

FILE FORMAT

Standard: TIFF, JPEG, PDF (Compact, Searchable)
Optional: PDF (Encrypted, Digital Signature)

FAX SPECIFICATIONS

MODEM SPEED

Super G3: 33.6 Kbps
G3: 14.4 Kbps

COMPRESSION METHOD

MH, MR, MMR, JBIG

RESOLUTION (dpi)

400 x 400, 200 x 400, 200 x 200, 200 x 100

SENDING/RECORDING SIZE

Statement to Legal

FAX MEMORY

Up to 512 Pages

SPEED DIALS

Max. 281 Dials

GROUP DIALS/DESTINATIONS

Max. 299 Dials

SEQUENTIAL BROADCAST

Max. 310 Addresses

MEMORY BACKUP

Yes

FAX FEATURES

RX Mode, Resolution, Two-sided Original, Density, Sharpness, Favorite Settings, Duplex Fax

SECURITY SPECIFICATIONS

AUTHENTICATION

Standard: Embedded Universal Login Manager, Department ID Authentication
Optional: uniFLOW, uniFLOW Online

DATA

Standard: Verify System at Startup

NETWORK

Standard: IP/MAC Address Filtering, IPSEC, TLS 1.3, SNMP V3.0, IEEE 802.1X, IPv6, SMTP Authentication, POP Authentication before SMTP

DOCUMENT

Standard: Secure Print, High Compression PDF, Searchable PDF
Optional: Encrypted PDF, User and Device Signatures

WI-FI AUTHENTICATION METHODS

Wi-Fi Infrastructure Mode: WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES)
Wi-Fi Access Point: WPA2-PSK (AES)

ENVIRONMENTAL SPECIFICATIONS

OPERATING ENVIRONMENT

Temperature: 50 to 86º F
Humidity: 20 to 80% RH (No Condensation)

POWER REQUIREMENTS

AC 120-127 V:6.5 A, 60 Hz

POWER CONSUMPTION

Maximum: Approx. 1330 W
Standby: Approx. 10 W
Sleep Mode: Approx. 0.9 W
Typical Electricity Consumption (TEC) Rating: 0.34 kWh

STANDARDS

ENERGY STAR® Qualified, Currently rated EPEAT Silver3

CONSUMABLES

TONER

Toner T08 Black - Yields 11,000 Pages

Cartridge Warranty

CANON imageCLASS/FAXPHONE/PC Copier TONER / imageCLASS DRUM LIMITED WARRANTY

Canon U.S.A., Inc. and Canon Canada Inc., (collectively "Canon") warrant to the original purchaser ("the Purchaser") of the Canon imageCLASS/FAXPHONE/PC Copier Toner Cartridge or Toner Bottle (the "Toner") or the imageCLASS Drum Unit (the "Drum"), when used in a compatible* Canon-brand imageCLASS/FAXPHONE/PC Copier product (the "Product"), to be free from defects in workmanship and materials under normal use and service for a period of thirty (30) days from the date of original purchase. The warranty in the preceding sentence applies to Toner and Drums incorporated into a new main imageCLASS/FAXPHONE/PC Copier unit, as well as to Toner and Drums purchased separately from such unit. A defective Toner or Drum returned to Canon U.S.A., Inc., Canon Canada, Inc. or an authorized dealer (a "Dealer") of Canon U.S.A., Inc. or Canon Canada, Inc. within the thirty (30) day warranty period, and proven to be defective upon inspection, will be exchanged for a new Toner or Drum. The warranty period for any replacement Toner or Drum shall begin upon its shipment to the Purchaser and will extend for no longer than the balance of the period remaining on the warranty for the defective Toner or Drum at the time of such shipment.

When returning any Toner or Drum under this limited warranty, you must pack the Toner or Drum in its original carton with a copy of the bill of sale (or invoice of purchase) for the new main imageCLASS/FAXPHONE/PC Copier unit (where the Toner or Drum is incorporated into that unit), or a copy of the bill of sale (or invoice of purchase) for the Toner or Drum (where they are purchased separately from the main imageCLASS/FAXPHONE/PC Copier unit), together will a complete explanation of the problem and return it to the entity from whom you purchased the Toner or Drum (i.e. Canon USA, Inc., Canon Canada, Inc. or a Dealer). To obtain the shipping address of Canon U.S.A, Inc. or Canon Canada, Inc., please call the Canon U.S.A., Inc. Help Desk at 1-800-828-4040 or Canon Canada Technical Support at 1-800-OK-CANON. Shipping charges, if any, must be prepaid. If your Toner or Drum is covered by this limited warranty, a new Toner or Drum will be shipped to you without charge by Canon U.S.A., Inc., Canon Canada, Inc. or the Dealer from whom you purchased the Toner or Drum.

NO IMPLIED WARRANTY OR CONDITION**, INCLUDING ANY IMPLIED WARRANTY OR CONDITION** OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE TONER OR DRUM AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY, CONDITION** OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE TONER OR DRUM SHALL BIND CANON OR ANY SERVICE PROVIDER NO WARRANTY IS GIVEN ON ANY USED TONER OR DRUM.

This limited warranty does not apply to, and does not guarantee, any particular Toner or Drum yield (i.e., number of copies per Toner or Drum). Toner or Drum yield will vary depending on average density of originals copied and other factors. See Canon U.S.A.'s or Canon Canada's operator’s manual for the Product for further information.

This warranty is void and of no force and effect if the Toner or Drum is damaged as a result of (a) abuse, neglect, mishandling or alteration of the Toner or Drum, a Product Accessory or a Product in which the Toner or Drum is incorporated, electric current fluctuation, exposure to light, or accident; (b) improper use, including failure to follow operating or maintenance instructions in, or environmental conditions prescribed in, the applicable operator's manual or other documentation; (c) installation or repair by other than service representatives qualified by Canon who are acting in accordance with Canon's service bulletins; or, (d) use of supplies or parts (other than those distributed by Canon) which damage the Toner or Drum or cause abnormally frequent service calls or service problems. Nor does this warranty extend to any Toner or Drum on which the original lot numbers or dating have been defaced, removed, or altered.

NEITHER CANON NOR ANY SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY SERVICE PROVIDER), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA, STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE TONER OR DRUM, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ANY SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ANY SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE TONER OR DRUM CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE ANY TONER OR DRUM SOLD BY CANON NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY SERVICE PROVIDER. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE TONER OR DRUM.

THIS WARRANTY APPLIES TO TONER OR DRUMS SOLD AND USED IN THE U.S.A. AND CANADA ONLY.

* As specified in the Product's operator's manual.
** In Canada 

CAUTION:
Keep out of reach of children.
Keep from contact with oxidizing materials.
Refer to instructions for handling and storing.

Click here to download the Warranty Card.

Title Canon Laser Printer/Inkjet Printer and Small Office Multifunctional Printer measure against buffer overflow
Advisory Type
Date 05.31.22
Title Service Notice: Vulnerabilities Remediation Against Buffer Overflow for Canon Laser Printer/Inkjet Printer and Small Office Multifunctional Printers
Advisory Type Service Notice
Date 04.19.23
Title Service Notice: Regarding Vulnerability Measure Against Buffer Overflow for Laser Printers and Small Office Multifunctional Printers
Advisory Type Service Notice
Date 02.05.24

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