Canon Support for PIXMA G4270 | Canon U.S.A., Inc.

PIXMA G4270

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Canon PRINT - iOS
With the Canon PRINT App, easily print your favorite social media memories from popular platforms such as Facebook™ and Instagram™ right from your iOS® or Android™ device.
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Canon PRINT - Android
With the Canon PRINT App, easily print your favorite social media memories from popular platforms such as Facebook™ and Instagram™ right from your iOS® or Android™ device.

SETUP & TROUBLESHOOTING

Print and scan wirelessly from any Wi-Fi® enabled computer, Android™ or iOS tablet and smartphones from your local network connection. Wireless printing requires a working network with wireless 802.11b/g/n capability. You will need a Wi-Fi enabled Computer or mobile device, a wireless router and a wireless printer. All devices must be connected to the same wireless network connection. Click on the specific topic below to get detail information.
 

Wireless Setup

Need additional information or assistance?

AirPrint allows users to wirelessly print photos, emails, web pages and other documents without the need to install device drivers, saving time and making for a seamless user experience. Both your Apple device and your PIXMA Wireless All-in-One must be connected to the same wireless network connection. Click on the specific topic below to get detail information.
 

Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.

PRODUCT INFO

Products Windows 7 Windows 8 Windows 10 Windows 11
PIXMA G4270
Products Mojave V10.14 Catalina V10.15 Big Sur V11.0 Monterey V12.0 Ventura V13.0 Sonoma V14
PIXMA G4270
Print Features Document Printing, Photo Printing, Wireless Printing2, Mobile Device Printing, Borderless Printing8, Business Card Printing, Greeting Card Printing, Label Printing, Camera Direct Photo Printing, Square Media Printing Support, Double-sided Matte Paper Support.
Printing Capability Single Sided (Simplex) Printing, Borderless8 Printing (3.5 x 3.5 to 8.5 x 11)
Print Speed (ESAT) Black Document (Letter) Simplex: Approx. 11.0 ipm9
Color Document (Letter) Simplex: Approx. 6.0 ipm9
Print Resolution Up to 4800 x 1200 dpi10
Number of Nozzles Color (C/M/Y): 384x3 / Pigment Black: 640 / Total: 1,792
Duty Cycle Up to 3,000 Pages / Month
Media Handling Rear Paper Tray
Supported Paper / Media Sizes 3.5 x 3.5 (Square), 4 x 6, 5 x 5 (Square), 5 x 7, 7 x 10, 8 x 10, Letter (8.5 x 11), A4, A5, A6, B5, Legal (8.5 x 14), U.S. #10 Envelopes, Card Size (91 mm x 55 mm), Custom size (width 2.18.5 in, length 3.547.2 in)
Supported Borderless Printing 3.5 x 3.5 (Square), 4 x 6, 5 x 5 (Square), 5 x 7, 7 x 10, 8 x 10, Letter (8.5 x 11), A4, B5, Card Size (91 mm x 55 mm)8
Canon Paper / Media Compatibility Plain: Plain Paper, Canon High Resolution Paper; Glossy: Photo Paper Plus Glossy II, Photo Paper Glossy; Semi-Gloss: Photo Paper Plus Semi-Gloss, Photo Paper Pro Luster; Matte: Matte Photo Paper, Double-sided Matte Paper; Other (Canon): Magnetic Photo Paper, Restickable Photo Paper, Iron-On Transfers; Other (non-Canon): Cardstock, Greeting Card, U.S. #10 Envelopes, Recycled paper and Chlorine-free paper can be used
Paper Capacity Rear Paper Tray: 100 Sheets of Plain Paper OR 20 Sheets 4 x 6
Supported Media Thickness / Weight Rear Paper Tray: Plain Paper: 64-105 gsm OR Canon Paper: Max. approx. 265 gsm (Canon PP-301 Media)
Copy Features 4-on-1 / 2-on-1 Copy, Borderless3 Copy, Document Copy, Fit-to-Page, Frame Erase Copy (Flatbed Only), ID Card Copy, Auto Exposure Copy, Multiple Copy (Up To 99 Pages), Photo Copy, Preset Copy Ratios, Reduction / Zoom Copy (25% - 400%), Collated Copy (ADF Only), Standard Copy
Copy Speed (ESAT) ESAT approx 3.2 ipm9
FCOT approx 23 sec9
ADF approx 1.8 ipm
Maximum Document Size 8.5 x 11.7 (A4 / Letter)
Scan Features Document Scanning, Photo Scanning, Wireless Scanning2, Scan to Canon PRINT app1, Attach to Email, Scan Multi-Page PDF, Save to PC
Scanning Capability Single Sided (Simplex) Scanning
Scanner Type Flatbed & ADF (Auto Document Feeder)
Scanning Method Contact Image Sensor (CIS)
Scanning Resolution 600 x 1200 dpi (Optical)
Maximum Color Scanning Bit Depth Grayscale: 16-bit / 8-bit
Color: 16-bit / 8-bit Per Color
Maximum Document Size Flatbed: 8.5" x 11.7" (A4 / Letter)
ADF: 8.5 x 14.0 (Legal)
ADF Capacity 35 Sheets of Plain Paper / 5 Sheets of Legal Size Paper
Fax Features Answering Machine Connectivity, Caller Rejection, Check RX Fax Info., Dial Search, Fax Reception Reject, Fax Number Re-Entry, Memory Transmission, Redial, Remote Reception
Modem Speed Up to 33.6 Kbps (Super G3 Color Fax)12
Transmission Speed Black: Approx. 3 seconds per page13
Color: Approx. 60 seconds per page13
Memory Capacity Approx. 50 pages14
Group Dialing 19 Locations
Ink System & Information 4-Color Continuous Ink Supply System (CISS), FINE Print Heads, Hybrid Ink System, Integrated Ink Tanks, Squeeze-Free Ink Bottles For Easy & Mess Free Ink Filling, Unique Color Bottle Tip Shape for Correct Filling Every Time
Ink Type GI-21 Pigment-Based Black Ink Bottle
GI-21 Dye-Based Color Ink Bottles (Cyan, Magenta, Yellow)
Ink Tank & Fill Volume GI-21 PGBK Ink Bottles: 135.0 ml (each)
GI-21 C, M, Y Ink Bottles: 70.0 ml (each)
High Page Yield Default Mode: Up to 6,000 (Black & White) / 7,700 (Color) Pages (Per Full Ink Bottle Set)1
Economy Mode: Up to 7,600 (Black & White) / 8,100 (Color)6
Connectivity Hi-Speed USB
Wi-Fi® (Wireless LAN, 2.4/5 GHz, IIEEE 802.11b/g/n/a/ac)2
Wireless Information Standard: IEEE 802.11b/g/n/a/ac
Security: WPA3-SAE (AES), WPA-PSK (TKIP/AES), WPA2-PSK (TKIP/AES)
Wireless LAN Frequency Band(s): DUal Band 2.4 GHz / 5 GHz
Wireless Direct Connection Capable/ Wireless Connect1 Capable: Yes
Display Backlight 1.35 Square LCD Screen Display
OS Compatibility Windows:15 Windows® 11, Windows® 10, Windows® 8.1, Windows® 7 SP1; Windows Server 2008 R2 SP1, Server 2012 R2, Windows Server 2016, Windows Server 2019, Windows Server 2022
Mac:16 macOS v10.14.6 - 12
Mobile Operating Systems:17 iOS®, iPadOS, Android, Chromebook Compatible18
Mobile Printing Solutions & Apps (iOS®/AndroidTM) AirPrint®4, Mopria®5, Canon PRINT app3, Easy PhotoPrint Editor App19, Canon Print Service20 (Android Only), PIXMA Cloud Link3
Software (Windows15/MAC16): PIXMA G4270 Driver, Easy-PhotoPrint Editor Software19, PosterArtist Web Version Software7
General Features Auto Power On/Off, Print/Scan/Copy, Quiet Mode, Wireless Direct Connection2, Wireless Connect Button1, Automatic Replenishment System (ARS) Capable
Supported Languages 32 Supported Languages: Japanese, English(mm & inch), German, French, Italian, Spanish, Dutch, Portuguese, Norwegian, Swedish, Danish, Finnish, Russian, Czech, Hungarian, Polish, Slovene, Turkish, Greek, Simplified Chinese, Traditional Chinese, Korean, Indonesian, Slovakian, Estonian, Latvian, Lithuanian, Ukrainian, Romanian, Bulgarian, Croatian, Vietnamese
Power Information Energy Efficiency: Rated EPEAT Silver, Energy Star® Certified21
Auto Power On / Off Capable: Yes
Input Voltage: AC 100 240 V, 50 / 60 Hz
Power Consumption: 15W (0.6W Standby / 0.1W Off)
TEC (Typical Electricity Consumption): 0.16 kWh/week
Sound Management Quiet Mode: Available
Noise Level: Approx. 48.0 dB(A) (Plain Paper)
Operating Environment Operating Temperature: 41° - 95° F (5° - 35° C)
Operating Humidity: 10 - 90% RH
Warranty 1-Year Limited Warranty with InstantExchange Program20
Dimensions (W x D x H) Closed: 16.4 x 13.3 x 8.4 (WxDxH)
Trays Open: 16.4 x 21.9 x 10.6 (WxDxH)
Printer Weight 15.8 lbs.
Printer Box Dimensions 19.7 (L) x 19.4 (W) x 12.2 (H)23
Printer Box Weight 23.5 lbs.

G-SERIES INKJET PRINTERS
Canon U.S.A., Inc. Limited Warranty --- (USA Only)

The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished Canon-brand G-Series inkjet printer product (“Product”) packaged with this limited warranty, when purchased and used in the United States only.

 

The Product is warranted against defects in materials and workmanship under normal use and service for one (1) year from the date of original purchase, or the printing of 30,000 pages, whichever comes first. Product returned to a Canon USA repair facility or a Canon USA Authorized Service Facility (“ASF”), and proven to be defective upon inspection, will be (a) repaired utilizing new, remanufactured, repaired and/ or recycled parts (b) exchanged for new Product or; (c) exchanged for a refurbished Product, as determined by the Canon USA repair facility or the ASF. Warranty repair or replacement shall not extend the original warranty period of the Product. A dated proof of purchase is required at the time of warranty service. A copy of your dated bill of sale will satisfy this requirement. This warranty does not cover any accessories, or any consumables, such as paper or ink bottles, as to which there shall be no warranty or replacement.

 

This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment and software. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty (“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed with the Product are sold “as is” and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such non-Canon brand items is given by the manufacturer or producer thereof.

 

This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases:

 

  1. Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating or maintenance instructions in, or environmental conditions prescribed in, Canon USA’s user’s manual or other documentation, or services performed by someone other than a Canon USA repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches, and abrasions will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the user’s manual or other documentation for the Product.
  2. Use of parts, media, software or supplies (other than those sold by Canon USA), including non-Canon ink bottles or refilled ink bottles, that cause damage to the Product or cause abnormally frequent service calls or service problems.
  3. If the Product has had its serial number or dating defaced, altered or removed.

ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON, OR IN, THE SOFTWARE MEDIA  ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON USA. THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER’S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER’S LICENSE AGREEMENT.

 

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILTY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA, OR ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.

 

Canon USA offers a range of customer technical support* options:

 

  • Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.usa.canon.com/support)
  • Toll-free live technical support Monday–Friday (excluding Canon-observed holidays) at 1-800-OK-CANON (1-800-652-2666)
  • Telephone Device for the Deaf (TDD-1-855-270-3277)
  • Repair or Exchange Service Options:

In the event service is required for the Product during the limited warranty period, Canon USA offers two hardware support options:

 

Authorized Service Facility Carry-In / Mail-In Service
Canon USA’s Carry-In/Mail-In Service provides repair or exchange, at Canon USA’s option, through Canon USA’s Authorized Service Facility (ASF) network. The name and telephone number of the ASF(s) near you may be obtained from Canon USA’s Web site at www.usa.canon.com/support or by calling the Canon USA Customer Care Center at 1-800-OK-CANON, or any time while speaking to a technical support person. A Product covered by this limited warranty will be repaired or exchanged, as determined by Canon USA, and returned without charge by the ASF.

 

InstantExchange Service**
A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and, if possible, correct it over the telephone. If the problem cannot be corrected over the telephone, and you elect the InstantExchange option, a reference number will be issued to you. You will be asked for the Product serial number and other information pertaining to your Product and for a ship-to location for the replacement Product (must include street address).

 

The Canon USA repair facility will ship out the replacement Product prepaid by Canon USA. After receipt of the replacement

 

Product (with instructions and a prepaid waybill), follow the enclosed instructions on how to ship your product to the Canon USA repair facility. Your Product must be returned in the shipping carton in which the replacement Product was packed and include the reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF SALE), and a complete explanation of the problem. DO NOT INCLUDE ANY OTHER ITEMS WITH THE PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO RETAIN YOUR PRINTHEAD.

 

InstantExchange Service exchanges your Product with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p.m. E.T. Monday through Friday, except Canon-observed holidays. Canon USA does not guarantee same day shipment in the event of the occurrence of factors beyond its reasonable control. The replacement Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on your original limited warranty. NOTE THAT BY USING THIS SERVICE YOU WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU. CANON USA WILL RETAIN THE PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME THE PROPERTY OF CANON USA. InstantExchange warranty program service is available only during the express limited-warranty period for your Product and only in the 50 United States and the District of Columbia  during such period.

 

This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

 

 * Support program specifics are subject to change without notice.
** InstantExchange warranty service is subject to the availability of refurbished or new replacement units.

 

Canon U.S.A., Inc.
One Canon Park
Melville, NY 11747
USA

 

© 2016 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may also be a registered trademark in other countries.

Title Service Notice: Vulnerabilities Remediation Against Buffer Overflow for Canon Laser Printer/Inkjet Printer and Small Office Multifunctional Printers
Advisory Type Service Notice
Date 04.19.23
Title Statement on Use of So-Called Edible Inks and Icing Sheets with Canon Inkjet Printers
Advisory Type
Date 09.08.23

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