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Canon Support for PowerShot A310 | Canon U.S.A., Inc.

PowerShot A310

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Software Development Kit

The Canon EOS Digital Camera Software Development Kit (EDSDK) and the Camera Control API (CCAPI) are available on select Canon cameras1 and enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote control and communication functionality of the camera. The EDSDK supports USB communication on Windows, Macintosh, and Linux operating systems, while the CCAPI uses Wi-Fi (Ethernet on select cameras) and can be used with almost any OS.

The EDSDK and CCAPI (along with other SDKs and APIs) are provided free of charge and more information can be found at https://www.usa.canon.com/support/sdk.

1. Compatibility list available on Canon Developer Community website

  

SETUP & TROUBLESHOOTING

Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.

PRODUCT INFO

Type of Camera

Type Compact digital still camera with built-in flash and 5.1x digital zoom

Image Capture Device

Type 1/2.7 inch type
Total Pixels Approx. 3.3 Million
Effective Pixels Approx. 3.2 Million

Lens

Focal Length 5.0mm (35mm film equivalent: 33mm)
Digital Zoom 5.1x
Focusing Range Normal AF: 20cm (7.9 in.) - Infinity
Macro AF: 5 - 20cm (2 - 7.9 in.)
Autofocus System 5-point AiAF/1-point AF (Fixed to center)

Viewfinders

Optical Viewfinder Inverted Galilean type
LCD Monitor 1.5" low-temperature polycrystalline silicon TFT color LCD
LCD Pixels Approximately 7,800 pixels
LCD Coverage 100%

Aperture and Shutter

Maximum Aperture f/3.6 - 5.6
Shutter Speed 1 - 1/2,000 sec. Shutter speeds slower than 1/6 sec. are only available in select modes

Exposure Control

Sensitivity AUTO; ISO 50/100/200/400 equivalent
Light Metering Method Evaluative / Center-weighted average / Spot*
*Metering frame when spot is center fixed
Exposure Control Method Program AE
Exposure Compensation +/- 2.0EV in 1/3-stop increments
AE Lock Not Available

White Balance

White Balance Control Auto, Pre-set (Daylight, Cloudy, Tungsten, Fluorescent, Fluorescent H), or Custom White Balance

Flash

Built-in Flash Operation Modes: Auto, Red-Eye Reduction On/Off, Slow-Sync
Flash Range 20cm - 2.0m/7.9 in. - 6.6 ft. (When ISO speed is set to AUTO)
Recycling Time Approx. 10 sec. or less

Shooting Specifications

Shooting Modes Auto, Manual, Stitch Assist, Movie
Photo Effects Vivid, Neutral, Low Sharpening, Sepia and Black & White
Self Timer Operates with approx. 2 sec. or approx 10 sec. count-down
Wireless Control Not Available
Continuous Shooting Approx. 2.2 shots/sec. (Large/Fine Mode and LCD monitor is Off)

Image Storage

Storage Media CompactFlash (CF) Card Type I
File Format AVI (Image data: Motion JPEG; Audio data: WAVE (Monaural))
Print Order Format Digital Print Order Format (DPOF) Version 1.1
Image Recording Format JPEG (Exif 2.2 compliant)
JPEG Compression Mode SuperFine, Fine or Normal
Number of Recording Pixels Still Image: 2,048 x 1,536 (Large), 1,600 x 1,200 (Medium 1), 1,024 x 768 (Medium 2), 640 x 480 (Small)
Movie: 640 x 480, 320 x 240, 160 x 120

Number of Recordable Images

Image data &#160;These figures reflect standard shooting conditions established by Canon.
Actual totals and file sizes may vary according to the subject, shooting conditions and shooting mode.

Time of Recordable Movies

Movie data &#160;Individual movie clips are limited to 30sec. (640 x 480) or 3 minutes each maximum per clip. Above figures show total movie capacity on various CF cards, measured under Canon's standard test conditions, and may vary depending upon scene, subjects or camera settings.

Playback Specifications

Playback Modes File Single, Index (9 thumbnails), Magnification (approx. 2x to 10x)

Erasing Specifications

Erase Modes Still Image: Single Image, All Images
Movie: Part of Movie, All Movie

Interfaces

Computer Interface Universal Serial Bus (USB) (mini-B jack)
Video Out None
Other CF card slot (accept type I cards). Direct connection to Canon CP Printers and select Bubble Jet Photo Printers (no computer required).
Power Supply 1. Size AA Alkaline battery x2
2. Rechargeable size AA NiMH battery x2
3. Compact power adapter CA-PS800
AA ALKALINE: LCD On - Approx. 75 shots; LCD Off - Approx. 250 shots
AA NIMH: LCD On - Approx. 350 shots; LCD Off - Approx. 950 shotsApprox. 90 min/Approx 240 min. (Alkaline battery/NB-2AH)
Power Source 1. Size AA Alkaline battery x2
2. Rechargeable size AA NiMH battery x2
3. Compact power adapter CA-PS800
Shooting Capacity AA ALKALINE: LCD On - Approx. 75 shots; LCD Off - Approx. 250 shots
AA NIMH: LCD On - Approx. 350 shots; LCD Off - Approx. 950 shots
Playback Time Approx. 90 min/Approx 240 min. (Alkaline battery/NB-2AH)

Physical Specifications

Operating Temperature 32 - 104&deg;F (0 - 40&deg;C)
Operating Humidity 10 - 90%
Dimensions (W x H x D) 4.33 x 22.8 x 14.4 in./110.0 x 58.0 x 36.6mm (Excluding protrusions)
Weight Approx. 6.17 oz./175g (Camera body only)

Computer System Requirements

Mac Requirements OS: Mac OS 9.0 - 9.2, Mac OS X (v10.1/10.2/10.3).
Computer Model: The above OS should be pre-installed on computer with built-in USB ports.
CPU: PowerPC.
Interface: USB (Models with Apple genuine USB interface only).
PC Requirements OS: Microsoft Windows 98 (including Second Edition)/ME/2000/XP.
Computer Model: The above OS should be pre-installed on computer with built-in USB ports.
CPU: Pentium 150MHz or higher processor (Windows 98/ME/2000), Pentium 300MHz or higher processor (Windows XP).
Interface: USB (Windows 98/ME/2000/XP pre-install model only).

PowerShot DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. and Canada Only

PowerShot DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. and Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon-brand PowerShot Digital Camera (the "Product") purchased with this limited warranty*, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only PowerShot Digital Camera to which this limited warranty applies.

 

Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered to you in new condition in its original container, that this PowerShot Digital Camera Product (the "Product") will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon USA repair facility and proven to be defective upon inspection will, in Canon's sole discretion and at no charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon USA repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.

 

THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon , including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.

 

This limited warranty covers all defects encountered in normal use of the Products, and does not apply in the following cases:

 

  1. Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service center for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the camera, scratches, abrasions or damage to the body, lenses or LCD display or damage to any of the accessories mentioned in the first paragraph above, will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions.
  2. Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems.
  3. If the Product has had its serial number or dating altered or removed.

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU). NEITHER CANON USA NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U. S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.

 

This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).

 

Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.usa.canon.com/support
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)

 

Canon Canada
You may obtain technical support** for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)

 

When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.

 

** Technical support program specifics subject to change without notice.

 

MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.usa.canon.com/support (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service center, you may receive a written estimate of repair at such cost as the service center may establish from time to time.

 

*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.

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