Canon Support for PowerShot A590 IS | Canon U.S.A., Inc.

PowerShot A590 IS


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SETUP & TROUBLESHOOTING

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PRODUCT INFO

Type of Camera

Type Compact digital still camera with built-in flash, 4x Optical/4x Digital/16x Combined Zoom with Optical Image Stabilizer System

Image Capture Device

Type 8.0 Megapixel, 1/2.5-inch type Charge Coupled Device (CCD)
Total Pixels Approx. 8.3 Megapixels
Effective Pixels Approx. 8.0 Megapixels

Lens

Focal Length 5.8-23.2mm f/2.6-5.5 (35mm film equivalent: 35-140mm)
Digital Zoom 4x
Focusing Range Normal: 1.5 ft./45cm-infinity
Macro: 2.0 in.-1.5 ft./5-45cm (W), 12 in.-1.5 ft./30-45cm (T)
Autofocus System TTL Autofocus, Manual focus (shooting standby only in movie mode)

Viewfinders

Optical Viewfinder Real image optical zoom viewfinder
LCD Monitor 2.5-inch amorphous silicon TFT color LCD
LCD Pixels Approx. 115,000 pixels
LCD Coverage 100%

Aperture and Shutter

Maximum Aperture f/2.6 (W) - f/5.5 (T)
Shutter Speed 15-1/2000 sec. (settable in Tv and M)

Exposure Control

Sensitivity Auto, High ISO Auto, ISO 80/100/200/400/800/1600 equivalent (Standard output sensitivity. Recommended exposure index)
Light Metering Method Evaluative*, Center-weighted average, Spot**
* Control to incorporate facial brightness in Face Detection AF
** Metering frame is fixed to the center
Exposure Control Method Program AE, Shutter Speed-Priority AE, Aperture-Priority AE; AE Lock
Exposure Compensation +/-2 stops in 1/3-stop increments

White Balance

White Balance Control Auto, Preset (Daylight, Cloudy, Tungsten, Fluorescent, Fluorescent H), Custom

Flash

Built-in Flash Auto, Red-eye Reduction, Auto Red-eye Correction, Flash On, Flash Off; FE lock, Slow Synchro
Flash Range 12 in.-11 ft./30cm-3.5m (W), 12 in.-7.2 ft./30cm-2.2m (T) (when sensitivity is set to ISO Auto)
Recycling Time 10 sec. or less (battery voltage=3.0V)
Flash Exposure Compensation +/-2 stops in 1/3-stop increments

Shooting Specifications

Shooting Modes Auto, Easy, P, Av, Tv, M, Portrait, Landscape, Special Scene (Foliage, Snow, Beach, Sunset, Fireworks, Night Scene, Aquarium), Indoor, Kids & Pets, Night Snapshot, Movie
Photo Effects My Colors
Vivid, Neutral, Sepia, Black & White, Custom
Self Timer Activates shutter after an approx. 2-sec./10-sec. delay, Custom
Wireless Control Not available
Continuous Shooting Approx. 1.4 fps (Large/Fine)

Image Storage

Storage Media SD/SDHC Memory Card, MultiMediaCard, MMC Plus Card, HC MMC Plus Card
File Format Design rule for camera file system, DPOF Version 1.1
Image Recording Format Normal, Fine, SuperFine
JPEG Compression Mode Still Image: Exif 2.2 (JPEG)
Movie: AVI (Image: Motion JPEG; Audio: WAVE (Monaural))
Number of Recording Pixels Still Image: 3,264 x 2,448 (Large), 2,592 x 1,944 (Medium 1), 2,048 x 1,536 (Medium 2), 1,600 x 1,200 (Medium 3/Date Stamp), 640 x 480 (Small), 3,264 x 1,832 (Widescreen)
Movie: 640 x 480 (20 fps/20 fps LP), 320 x 240 (30 fps) available up to 4GB or 60 minutes, 160 x 120 (3 minutes at 15 fps)

Number of Recordable Images

Image data

Time of Recordable Movies

Movie data Note: N=Normal F=Fine SF=SuperFine
Storage Capacity varies depending on camera settings. This data is estimated from Canon's standard shooting conditions. Figures for Movie Mode represent total capacity of the particular media.

Playback Specifications

Playback Modes File Still Image: Single, Magnification (approx. 2x-10x), Jump, Auto Rotate, Rotate, Resume, My Category, Transition Effects, Histogram, Overexposure Warning, Index (9 thumbnails), Sound Memos, Slide Show, Red-eye Correction, RAW, Resize, Image Inspection Tool
Movie: Normal Playback, Special Playback, Auto Rotate, Resume

Erasing Specifications

Erase Modes Still Image: single image, all images
Movie: part of movie, all of movie

Interfaces

Computer Interface USB 2.0 Hi-Speed (mini-B jack)
Video Out NTSC/PAL
Audio Out Monaural
Other Memory card slot; direct connection to Canon SELPHY Compact Photo Printers, PIXMA Photo Printers and PictBridge-compatible printers via camera's USB 2.0 Hi-Speed cable
Power Supply 1.AA-size Alkaline Battery (x2)
2.Rechargeable AA-size Ni-MH Battery (x2)
3.AC Adapter Kit ACK800 (optional)Still Image: approx. 220 shots (AA-size Alkaline Battery), approx. 500 shots (AA-size Ni-MH Battery) *Approx. 540 min. (AA-size Alkaline Battery), approx. 660 min. (AA-size Ni-MH Battery)* LCD screen on. The above figures comply with CIPA testing standards and apply when fully-charged batteries are used.
Power Source 1.AA-size Alkaline Battery (x2)
2.Rechargeable AA-size Ni-MH Battery (x2)
3.AC Adapter Kit ACK800 (optional)
Shooting Capacity Still Image: approx. 220 shots (AA-size Alkaline Battery), approx. 500 shots (AA-size Ni-MH Battery) *
Playback Time Approx. 540 min. (AA-size Alkaline Battery), approx. 660 min. (AA-size Ni-MH Battery)* LCD screen on. The above figures comply with CIPA testing standards and apply when fully-charged batteries are used.

Physical Specifications

Operating Temperature 32-104°F/0-40°C
Operating Humidity 10-90%
Dimensions (W x H x D) 3.71 x 2.55 x 1.61 in./94.3 x 64.7 x 40.8mm
Weight Approx. 6.17 oz./175g (camera body only)

PowerShot DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. and Canada Only

PowerShot DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. and Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon-brand PowerShot Digital Camera (the "Product") purchased with this limited warranty*, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only PowerShot Digital Camera to which this limited warranty applies.

 

Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered to you in new condition in its original container, that this PowerShot Digital Camera Product (the "Product") will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon USA repair facility and proven to be defective upon inspection will, in Canon's sole discretion and at no charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon USA repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.

 

THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon , including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.

 

This limited warranty covers all defects encountered in normal use of the Products, and does not apply in the following cases:

 

  1. Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service center for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the camera, scratches, abrasions or damage to the body, lenses or LCD display or damage to any of the accessories mentioned in the first paragraph above, will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions.
  2. Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems.
  3. If the Product has had its serial number or dating altered or removed.

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU). NEITHER CANON USA NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U. S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.

 

This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).

 

Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.usa.canon.com/support
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)

 

Canon Canada
You may obtain technical support** for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)

 

When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.

 

** Technical support program specifics subject to change without notice.

 

MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.usa.canon.com/support (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service center, you may receive a written estimate of repair at such cost as the service center may establish from time to time.

 

*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.

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