Canon Support for WG7250Z | Canon U.S.A., Inc.

WG7250Z


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Canon PRINT App - iOS
With the Canon PRINT App, easily print your favorite social media memories from popular platforms such as Facebook™ and Instagram™ right from your iOS® or Android™ device.
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Canon PRINT App - Android
With the Canon PRINT App, easily print your favorite social media memories from popular platforms such as Facebook™ and Instagram™ right from your iOS® or Android™ device.

SETUP & TROUBLESHOOTING

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Our Knowledge Base with curated Q&As will point you in the right direction to troubleshoot your error code yourself. Be sure to search the error code you are struggling with along with your product model number in our Knowledge Base.

PRODUCT INFO

Printer

Printing Method Printer Functions
Standard: Print, Copy, Scan, Send
Optional: Fax
Print Speed (up to) Black/Color: Up to 50 PPM (General Office Mode - 600 dpi/Simplex) / 80 PPM (Office Document Mode - 300dpi/Simplex)3
Black/Color: Up to 25 PPM (General Office Mode - 600 dpi/Duplex)3
First Print Out (FPOT)3
As fast as 6.5 Seconds (from Ready Mode/Simplex) / 12.5 Seconds (from Sleep Mode/Simplex)
Print Resolution (Up to) 1200x1200 dpi7
Ink Compatibility PGI-7200 Series XXL
4 Ink Cartridges (1x Black, Cyan, Magenta, Yellow)
Paper Sizes Cassette: 8.5"x11" (Letter), 11.7"x17" (Tabloid/Ledger), A3 , Multi-Purpose Tray: 4"x6" to 13"x19"
Automatic Sheet Feeder Capacity: 100 Sheets (Letter)
Printer Features Print Technology
FINE (Full-Photolithography Inkjet Nozzle Engineering) Line Print Head

Maintenance Cartridges
1 Maintenance Cartridge

Ink Type
High Density Pigment Ink (Water & Highlighter Resistant)

Borderless Printing
No

Duplex Printing
Standard

Standard Print Languages
PCL6, PDF Direct, PS3 (Postscript Level 3), UFR II, TIFF, JPEG, WSD Printing, XPS Direct

Shift Sorter
Yes (WG7250Z Model Only)

Automatic Paper Size Sensor
Standard

Paper Handling Standard: 2 Cassettes - 1,150 Sheets (550 Sheets/Per Cassette x2) + 50 Sheet Multi-Purpose Tray
Optional: 4 Cassettes - 2,250 Sheets (550 Sheets/Per Cassette x4) + 50 Sheet Multi-Purpose Tray
Paper Weights Cassettes 1-4: Minimum Weight: 14 lb. Bond, Maximum Weight: 80 lb. Cover/ 121 lb. Index
Plain Paper (64-105gsm), Thin Paper (52-63gsm), Thick Paper (106-220gsm) (Cassette 1 & 2 Only), Thick Paper (106-163gsm) (Cassette 3 Only) Colored Paper (64-82gsm), Recycled Paper (64-105gsm), Bond Paper (83-99gsm), #10 Envelopes (74-105gsm) (Cassette 1,2,3 Only)
Multi-Purpose Tray: Minimum Weight: 14 lb. Bond, Maximum Weight: 80 lb. Cover/ 121 lb. Index
Plain Paper (64-105gsm), Thin Paper (60-63gsm), Thick Paper (106-256gsm), Colored Paper (64-82gsm), Recycled Paper (64-105gsm), Bond Paper (83-99gsm), #10 Envelopes (74-105gsm), Canon Matte Photo Paper (4"x6", 5"x7", 8"x10", 10"x12", 8.5"x11" (Letter), 13"x19"), 8.5"x11" (Letter) Label (118-185gsm)
Output Tray Capacity 250 Sheets (Letter) / 100 Sheets (A3)

Copier

Copy Resolution (up to) Black/Color (Text & Graphics): Up to 600 dpi7
Copy Speed (up to) Black/Color (ISO/Simplex): Up to 50 PPM8
No. of Copies Up to 999 Copies
First Copy Time As Fast As 5.8 Seconds (Simplex)8
Reduction / Enlargement 25 - 400%
Copy Features Page Continuous Scanning, 4-on-1 Reduced Layout, ID Card Copying, Mixed Document Loading, Erase Book Frame, Image Adjustment (Color, Quality & Sharpness Adjustment)

Scanner

Scanner Type Flatbed, ADF (Single-Pass & Duplex Scanning)
Scanning Element CIS (Contact Image Sensor) x2
Max. Resolutions Optical: Up to 600 x 600 dpi, Selectable: Up to 9600 x 9600 dpi9
Scanner Features ADF Scan Speed
Simplex: Up to 40 ipm (Color/BW), Duplex: Up to 65 ipm (Color/BW)

Mixed Document Loading
Yes

Grayscale Levels
256

File Format
JPEG, TIFF, PDF ( Normal / Compact), Searchable PDF, Fax Preview (WG7250Z/F Only)

Digital Sending Standard Features
Send Lite (Destinations: G3 Fax, i-Fax (Simple), E-Mail, SMB, FTP)

Color Depth 24-bit (Color) / 8-bit (Gray)
Max. Document Size Flatbed & ADF: 11.7" x 17" (A3)

Fax

Transmission Speed (approx.) Super G3/G3 (Up to 33.6 kbps/14.4 kbps), Letter: 3 Seconds/Page10
Fax Resolution Standard, Fine, Super Fine, Ultra Fine11
Memory Capacity Up to 512 Pages12
Fax Features Autodial (One-Touch (Favorites), Coded Dialing, Group Dialing), Sequential Broadcast, Original Size (ADF), Rotate Image to Send, Save Rotated Images, Switch A/B/C/D

General

Other Features 5.0" LCD Touchscreen
OS Compatibility Windows: Windows&reeg; 10 (64-bit), Windows 8.1, Windows 7, Windows Server 2016, Windows Server 2012 / R2, Windows Server 200818
Mac: macOS v10.13-10.12, Mac OS X v10.11 - 10.8.518
Linux: Fedora 26/27 (64-/32-bit), Ubuntu 17.04/17.10 Desktop (64-/32-bit), Debian 9.1/9.2 (64-/32-bit), CentOS 7.418
Standard Interface USB 2.0 (PC Connectivity)
USB 2.0 (USB Memory)1
Ethernet 10/100/1000 Base-TX Network
RJ-11 Modem Port
RJ-11 Phone Line
Power Source AC 100 - 240V, 50/60 Hz
Power Consumption (approx.) Maximum Power Consumption: Approx. 300 W
Off: Approx. 0.1 W
Sleep/Standby: Approx. 1.9 W
TEC (Typical Electricity Consumption): Approx . 1.25 kWh/week (In Use)
Dimension (W x D x H) Standard Configuration: 22.1" (W) x 23.3" (D) x 34.7" (H)
Fully Configured with Optional CF10 Paper Cassette Feeding Unit: 22.1" (W) x 23.3" (D) x 44.7" (H)
Weight Standard Configuration Weight(s): 181.2 lbs.
Fully Configured Weight(s): 222.4 lbs.
Operating Temperature: 59 to 86°F
Operating Humidity: 20 to 85% RH
Warranty 1 Year Warranty23

Connectivity Specifications

Send Protocol FTP (TCP/IP), SMB (TCP/IP), SMTP
Address Book Up to 300 Addresses
Send Resolution Up to 300 x 300 dpi (Color/BW)9
File Formats Single Page: JPEG, TIFF (MMR), PDF, Multi-Page: TIFF (MMR), PDF

Connectivity Specifications

Mobile Printing Capability Apple AirPrint®13, Mopria® Print Service15, Canon PRINT Business app16, Canon Print Service17, Wireless Direct Printing
Wired Networking Capability Ethernet (10/100/1000 Base-TX)
Wireless Networking Capability Wireless (Wi-Fi®) 802.11b/g/n (2.4GHz)6
Wireless Network Security Protocols Infrastructure Mode: 128 / 64-bit WEP, WPA-PSK(TKIP/AES), WPA2-PSK(TKIP/AES)
Access Point Mode: WPA2-PSK (TKIP/AES-CCMP)

Security Specifications

Access Privileges System Manager ID, Department ID Management, Remote UI Access PIN, Authenticated Sending (Fax/Send)
Network Security Firewall Settings, Port Number Change, Proxy Setting, TLS Encrypted Communication, IPSec, IEEE 802.1X Authentication
Function Restrictions Address Book PIN, Destination Restrictions, Destination Confirmation, Send Restrictions, Print Restrictions (PC), USB Usage Restriction, HTTP Communication, Remote UI

Software Specifications

Software Solutions Universal Gateway (UGW), Canon Driver Configuration Tool
Management Applications (iWEMC/iWMC Plug-ins) imageWARE Enterprise Management Console/iW Management Console (iWEMC v3.43 or later)Address Book Management Plug-in, Resource Management Plug-in, User Management Plug-in, Device Firmware Update Plug-in (Including Local-CDS), RDS (Remote Diagnostic System) Plug-in (SMTP/HTTPS), Accounting Management Plug-in, Device Configuration Management Plug-in
Driver Information Windows: Canon Driver Installer, V3 Printer Drivers (Canon Business IJ UFR II Printer Driver, Canon Business IJ PCL6 Printer Driver, Canon Business IJ PS3 Driver), V4 Printer Drivers (Canon WG7000 Series LIPSLX/UFR II V4 Printer Driver, Canon WG7000Z Series LIPSLX/UFR II V4 Printer Driver (WG7250Z Only), Composite Driver - Canon WG Driver, Canon PostScript Printer Description File, Canon Business IJ Fax Driver, Canon ScanGear WG Scanner Driver for Windows, WG Scan Utility18
Mac: Canon MF Printer Driver & Utilities for Mac, Canon PostScript Printer Description File, Canon Fax Driver for Macintosh, Canon ScanGear MF Scanner Driver for Macintosh, MF Scan Utility18
Linux: PDF Printer Driver for Linux18

Software Specifications

Memory 2 GB RAM
Processor Information/Speed Cortex - A9 MP 800 MHz Dual Core / 800 MHz
Duty Cycle Up to 100,000 Pages (Letter)19
Recommended Monthly Print Volume 1,000 - 5,000 Pages (Letter)
Environmental Information EPEAT Gold Rated, Energy Star® Certified
Acoustic Information Acoustic Power Emissions: 7.0 dB(A), Acoustic Pressure Emissions: 55 dB(A)
Replacement Ink & Maintenance Cartridge PGI-7200 Series XXL Black/Cyan/Magenta/Yellow Cartridges
Replacement Maintenance Cartridge MC50 Maintenance Cartridge
PGI-7200 Page Yield XXL Cartridge: Black 20,000 , Cyan/Magenta/Yellow: 16,50022
Accessories CF10 Paper Cassette Feeding Unit
CB10 Cabinet Base Unit
Replacement Part ADF Roller Kit (User Replaceable)

Canon U.S.A., Inc. Limited Warranty --- (USA Only)

The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon”) with respect to the WG7000Z / WG7000 series printer packaged with this limited warranty and the Canon branded accessories and options designed for use with the WG7000Z / WG7000 series printer (collectively, the “Product”). Canon warrants the Product to be free from defects in workmanship and materials under normal use and service for a period of one (1) year after delivery to the original purchaser (“Purchaser”) by Canon or its authorized dealer, or the printing of 300,000 pages, whichever comes first. During the relevant warranty period, Canon shall, in its sole discretion and without charge, repair or replace any defective part with a new or comparable rebuilt part or replace the Product with a new or rebuilt Product. Warranty replacement shall not extend the warranty period of the defective Product. Nor shall this warranty cover consumables, such as paper and ink cartridges, as to which there shall be no warranty or replacement. You must call one of the following for remote diagnostic assistance for operation and support of the Product: 

• Your local Service Provider; if any, or
• 1-855-852-2666, Monday through Friday from 8 a.m. to 8 p.m. ET 

You must cooperate with Canon in remotely diagnosing the Product’s malfunction. Canon may attempt to correct the malfunction remotely, with your assistance. If Canon cannot fix your Product’s malfunction through remote diagnostics, Canon shall schedule an on-site service call by an independent authorized Canon Service Provider (the “Service Provider”), or Canon will send you a replacement part for any defective user replaceable item, as applicable. You will be charged at the then-current service call rates of Canon or the Service Provider if the defects in the Product are not covered by this limited warranty, or if the applicable warranty period for the Product has expired or warranty coverage has not been sufficiently established by appropriate documentation. 

This warranty shall only apply if this Product is used in conjunction with compatible computers, peripheral equipment and software, as to which items Canon shall have no responsibility. NON-CANON BRAND COMPUTERS, PERIPHERAL EQUIPMENT AND SOFTWARE WHICH MAY BE DISTRIBUTED WITH THE PRODUCT ARE SOLD AS IS, WITHOUT WARRANTY OF ANY KIND BY CANON, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The sole warranty, if any, with respect to such non-Canon brand item is given by the manufacturer or producer thereof.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, RELATING TO THE USE OR PERFORMANCE OF THE PRODUCT. NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THE PRODUCT SHALL BIND CANON OR ANY SERVICE PROVIDER. NO WARRANTY IS GIVEN ON ANY USED PRODUCT.  THIS WARRANTY SHALL BE VOID AND OF NO FORCE AND EFFECT IF THE PRODUCT IS DAMAGED AS A RESULT OF (A) ABUSE, NEGLECT, MISHANDLING, ALTERATION, ELECTRIC CURRENT OPERATING OR MAINTENANCE INSTRUCTIONS IN, OR ENVIRONMENTAL CONDITIONS PRESCRIBED IN, CANON’S USER’S GUIDE OR OTHER DOCUMENTATION FOR THE PRODUCT, (C) REPAIR BY OTHER THAN SERVICE REPRESENTATIVES QUALIFIED BY CANON WHO ARE ACTING IN ACCORDANCE WITH CANON’S SERVICE BULLETINS (D) USE OF SUPPLIES OR PARTS (OTHER THAN THOSE DISTRIBUTED BY CANON) INCLUDING, WITHOUT LIMITATION, NON-CANON INK CARTRIDGES OR REFILLED INK CARTRIDGES, WHICH DAMAGE THE PRODUCT OR CAUSE ABNORMALLY FREQUENT SERVICE CALLS OR SERVICE PROBLEMS OR (E) USE OF THE PRODUCT WITH NON-COMPATIBLE COMPUTERS, PERIPHERAL EQUIPMENT OR SOFTWARE, INCLUDING THE USE OF THE PRODUCT IN ANY SYSTEM CONFIGURATION NOT RECOMMENDED IN ANY USER’S GUIDE OR OTHER DOCUMENTATION FOR THE PRODUCT. NOR DOES THIS WARRANTY EXTEND TO ANY PRODUCT ON WHICH THE ORIGINAL IDENTIFICATION MARKS OR SERIAL NUMBERS HAVE BEEN DEFACED, REMOVED, OR ALTERED. ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE MEDIA ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON. THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER’S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER’S LICENSE AGREEMENT. 

NEITHER CANON NOR ANY SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY SERVICE PROVIDER), LOSS OF REVENUE OR PROFIT, FAILURE T0 REALIZE SAVINGS OR OTHER BENEFITS, LOSS OR CORRUPTION OF DATA INCLUDING, WITHOUT LIMITATION, DATA STORED ON THE PRODUCT’S HARD DISK DRIVE, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA, STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ANY SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ANY SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS, ARISING OUT OF THE POSSESSION, USE, MISUSE OR INABILITY TO USE THE PRODUCT NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY SERVICE PROVIDER. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE PURCHASER, AND STATES SUCH PURCHASER’S EXCLUSIVE REMEDY. CONDITIONS OF WARRANTY 

Defective parts must be returned to Canon or a Service Provider with all necessary documentation and will become the property of Canon.

Canon U.S.A., Inc.
One Canon Park
Melville, NY 11747
USA  

Title Canon Laser Printer/Inkjet Printer and Small Office Multifunctional Printer measure against buffer overflow
Advisory Type
Date 05.31.22

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