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EOS M50
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DOWNLOADS
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Locating and installing your download
|
Chrome |
- A grey bar will appear at the bottom of your browser window which will contain your download. To install your download click on the name of the downloaded file. Alternatively you can click 'Show all downloads...' to view the list of all recently downloaded files
- If the grey bar is not visible you can also access the list of recently downloaded files by clicking the 3 small horizontal lines located on the right of the address bar
- Select 'Downloads' from the menu and the list of recently downloaded files will open
- From this list you can also install the download by clicking on the file name
- To open the folder on your computer that contains your downloaded files please select the 'Open downloads folder' link on the right of the page
- The folder that contains your download will now be open
|
Safari |
- Mac Users - Click the down arrow in the top right of the browser
- Windows Users - Click the gear wheel in the top right of the browser
- Click the small image of the magnifying glass next to your download
- The folder that contains your download will now be opened
|
Firefox |
- Click the down arrow in the top right of the browser
- Windows Users - Click the small image of the folder next to your download
- Mac Users - Click the small image of the magnifying glass next to your download
- The folder that contains your download will now be opened
|
Internet Explorer |
- Click the gear wheel in the top right of the browser
- Select 'View Download' from the menu
- Select 'Location' next to your download
- The folder that contains your download will now be opened
|
Microsoft Edge |
- Click the three dots icon in the top right of the browser
- Select 'Downloads' from the menu
- Select 'Open folder' next to your download
- The folder that contains your download will now be opened
There are no copying instructions for this browser
Camera Connect
Digital Photo Professional Express
image.canon
Software Development Kit
The Canon EOS Digital Camera Software Development Kit (EDSDK) and the Camera Control API (CCAPI) are available on select Canon cameras1 and enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote control and communication functionality of the camera. The EDSDK supports USB communication on Windows, Macintosh, and Linux operating systems, while the CCAPI uses Wi-Fi (Ethernet on select cameras) and can be used with almost any OS.
The EDSDK and CCAPI (along with other SDKs and APIs) are provided free of charge and more information can be found at https://www.usa.canon.com/support/sdk.
1. Compatibility list available on Canon Developer Community website
SETUP & TROUBLESHOOTING
Wireless Setup
Wireless Connection
Using Wi-Fi
- Sending Images to a Smartphone using a Wireless Connection
- Using EOS Utility 3.x to Send Images to a Computer using the Wi-Fi Function
- What Can I Do Using the Wireless LAN Functions?
Bluetooth Connections
We've got plenty more how-to videos with tips and tutorials to help you with your Canon product.
Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.
SELECT ERROR CODE
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PRODUCT INFO
| Tech. Specs. Detailed PDF | View Full Details of Technical Specifications |
| Type | Digital single-lens non-reflex AF/AE camer |
| Recording Media | SD/SDHC/SDXC memory card * UHS-I compatible |
| Image Format | Approx. 22.3 x 14.9mm (APS-C Size) |
| Compatible Lenses | EF-M lens (and EF/EF-S lenses when using Mount Adapter EF-EOS M) Equivalent to approximately 1.6x the focal length indicated on a mounted lens |
| Type | Canon CMOS Sensor |
| Pixels | Effective pixels: Approx. 24.1 Megapixels Total pixels: Approx. 25.8 Megapixels
|
| Pixel Unit | Square pixel approx. 3.72 µm |
| Aspect Ratio | 3:2 |
| Dust Deletion Feature | Auto / Manual |
| Recording Format | EXIF 2.31 (DCF2.0) |
| Image | JPEG / RAW (CR3 a Canon 14-bit RAW format) |
| File Size | 3:2 Aspect Ratio Large: 6000 x 4000 Medium: 3984 x 2656 Small 1: 2976 x 1984 Small 2: 2400 x 1600 RAW: 6000 x 4000 C-RAW: 6000 x 4000 16:9 Aspect Ratio Large: 6000 x 3368 Medium: 3984 x 2240 Small 1: 2976 x 1680 Small 2: 2400 x 1344 RAW: 6000 x 3368 C-RAW: 6000 x 3368 4:3 Aspect Ratio Large: 5328 x 4000 Medium: 3552 x 2664 Small 1: 2656 x 1992 Small 2: 2112 x 1600 RAW: 5328 x 4000 C-RAW: 5328 x 4000 1:1 Aspect Ratio Large: 4000 x 4000 Medium: 2656 x 2656 Small 1: 1984 x 1984 Small 2: 1600 x 1600 RAW: 4000 x 4000 C-RAW: 4000 x 4000 |
| File Number | Continuous, Auto Reset, Manual Reset |
| RAW + JPEG Simultaneous Recording | Yes |
| Picture Style | Auto, Standard, Portrait, Landscape, Fine Detail, Neutral, Faithful, Monochrome, User Def. 13 |
| Picture Style |
|
| White Balance Correction | Blue/Amber: ±9 levels Green/Magenta: ±9 levels |
| Type | Built-in electronic color viewfinder with 0.39-type screen size and approx. 2.36 million dots |
| Grid Display | 3 types |
| Depth of Field Preview | Provided |
| Type | Dual Pixel CMOS AF (Face+Tracking AF, Zone AF, 1-point AF) |
| AF Points | 143 / 99 points |
| AF Working Range | EV -218 (at room temperature 73°F/23°C, ISO 100, when using EF-M 22mm f/2 STM) |
| Focusing Modes |
|
| Continuous AF | Provided |
| AF Assist Beam | Built-in LED lamp |
| Metering Modes | Real-time metering using the image sensor
|
| Metering Range | EV 020 (at room temperature 73°F/23°C, ISO 100) |
| Exposure Control Systems |
|
| ISO Speed Range (Recommended Exposure Index) | ISO Auto Range (AUTO mode): ISO 1006400 Max. ISO Speed (P mode): ISO 25600 Max. Expanded ISO Speed (P mode): ISO 51200 |
| Exposure Compensation |
|
| AE Lock | Manual / Auto |
| Type | Electronically controlled focal-plane shutter |
| Shutter Speeds | 1/4000 sec. to 30 sec. Highest flash-sync shutter speed: 1/200 sec. |
| Self Timer | Off, 2 sec. delay, 10 sec. delay, Custom, Remote Shooting |
| Camera Start-up Time | Approx. 1.0 sec. |
| Type | Manual pop-up flash |
| Guide Number | GN approx. 5/16.4 (ISO 100 m/ft.) |
| Flash Coverage | Covers approx. 15mm focal length (35mm film size conversion: approx. 24mm) |
| Flash Exposure Compensation | ±2 stops in 1/3-stop increments |
| Flash Metering | E-TTL II autoflash |
| Flash Exposure Compensation | ±2 stops in 1/3-stop increments |
| FE Lock | Provided |
| External Flash Settings | Flash functions settable with the camera |
| Drive Modes | Single shooting, Continuous shooting (High-speed continuous shooting, low-speed continuous shooting) |
| File Format | MP4 Video: MPEG-4 AVC / H.264 Audio: MPEG-4 AAC-LC (stereo) |
| File Size | Recording Sizes: 3840 x 2160 (4K UHD), 1920 x 1080 (Full HD) and 1280 x 720 (HD) |
| Frame Rates | [3840 x 2160]: 23.98 fps [1920 x 1080]: 59.94 fps / 29.97 fps / 23.98 fps [1280 x 720]: 119.9 fps / 59.94 fps |
| Metering Mode | Real-time metering using the image sensor
|
| ISO Speed Range (Recommended Exposure Index) | 3840 x 2160 (4K UHD) ISO Auto Range (AUTO and Manual mode): ISO 1006400 1920 x 1080 (Full HD), 1280 x 720 (HD) ISO Auto Range (AUTO and Manual mode): ISO 10012800 Expandable to ISO 25600 |
| Exposure Compensation | ±3 stops in 1/3-stop increments |
| Type | TFT color liquid crystal monitor |
| Monitor Size | 3.0 type |
| Pixels | Approx. 1.04 million dots |
| Features | Vari-angle |
| Touch-screen Panel | Electrostatic capacitance type |
| Brightness Control | Electrostatic capacitance type |
| Interface Languages | 29 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Romanian, Ukrainian, Turkish, Arabic, Thai, Simplified Chinese, Traditional Chinese, Korean, Malay, Vietnamese, Indonesian, Hindi, Japanese) |
| Display Format |
|
| Highlight Alert | Provided |
| Image Protection | Provided |
| Compatible | PictBridge-compatible printers |
| Resize | Provided |
| Red-eye Correction | Provided |
| Compatible Printers | PictBridge |
| Printable Images | JPEG and RAW* are printable. *Prints JPEG images after RAW processing. |
| DPOF | DCF-compliant DPOF compatible (Version 1.1) |
| Custom Controls (Camera Controls / Buttons Customization) | Functions can be assigned to the following controls (set in Custom Functions):
|
| USB Terminal | Micro USB |
| Audio / Video OUT Terminal | HDMI OUT terminal Type D HDMI output while recording (shooting screen without sound) available HDMI output to HDR compatible TVs* available * Movie playback not supported. JPEG images are not displayed in HDR. |
| Battery | LP-E12 |
| Battery Life | Number of Still Image Shots (CIPA compliant: room temperature 73°F/23°C) Screen On*: Approx. 235 shots Electronic Color Viewfinder On*: Approx. 235 shots Number of Still Image Shots (Eco Mode On)Screen On**: Approx. 370 shots Movie Recording Time (CIPA compliant: room temperature 73°F/23°C) Screen On: Approx. 85 min. Electronic Color Viewfinder On: Approx. 85 min. Movie Recording Time*** (Continuous Shooting) Screen On: Approx. 130 min. Electronic Color Viewfinder On: Approx. 130 min. * Approx. 290 shots when power saving is enabled. ** Approx. 425 shots when power saving is enabled. *** Total shooting time when shooting is performed under the following conditions: using default AUTO Mode; without using zooming and other operations; when max. recording time per movie is reached and recording stops/resumes automatically. |
| Playback Time | Approx. 4 hr.
|
| Dimensions (W x H x D) | Approx. 4.6 x 3.5 x 2.3 in. (116.3 x 88.1 x 58.7mm)
|
| Weight | Black Approx. 12.4 oz. / 351g (body only) Approx. 13.7 oz. / 387g (including battery pack, memory card)
Approx. 12.5 oz. / 354g (body only) Approx. 13.8 oz. / 390g (including battery pack, memory card)
|
| Working Temperature Range | 32-104°F / 0-40°C |
| Working Humidity Range | 85% or less |
EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.
THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:
- Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
- Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
- If the Product has had its serial number or dating altered or removed.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
Canon Canada
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
** Technical support program specifics subject to change without notice.
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).
*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.
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