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EOS R5
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DOWNLOADS
Locating and installing your download
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Chrome |
- A grey bar will appear at the bottom of your browser window which will contain your download. To install your download click on the name of the downloaded file. Alternatively you can click 'Show all downloads...' to view the list of all recently downloaded files
- If the grey bar is not visible you can also access the list of recently downloaded files by clicking the 3 small horizontal lines
located on the right of the address bar - Select 'Downloads' from the menu and the list of recently downloaded files will open
- From this list you can also install the download by clicking on the file name
- To open the folder on your computer that contains your downloaded files please select the 'Open downloads folder' link on the right of the page
- The folder that contains your download will now be open
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Safari |
- Mac Users - Click the down arrow
in the top right of the browser - Windows Users - Click the gear wheel
in the top right of the browser - Click the small image of the magnifying glass
next to your download - The folder that contains your download will now be opened
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Firefox |
- Click the down arrow in the top right of the browser
- Windows Users - Click the small image of the folder
next to your download - Mac Users - Click the small image of the magnifying glass next to your download
- The folder that contains your download will now be opened
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Internet Explorer |
- Click the gear wheel in the top right of the browser
- Select 'View Download' from the menu
- Select 'Location' next to your download
- The folder that contains your download will now be opened
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Microsoft Edge |
- Click the three dots icon in the top right of the browser
- Select 'Downloads' from the menu
- Select 'Open folder' next to your download
- The folder that contains your download will now be opened
There are no copying instructions for this browser
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Locating and installing your download
|
Chrome |
- A grey bar will appear at the bottom of your browser window which will contain your download. To install your download click on the name of the downloaded file. Alternatively you can click 'Show all downloads...' to view the list of all recently downloaded files
- If the grey bar is not visible you can also access the list of recently downloaded files by clicking the 3 small horizontal lines located on the right of the address bar
- Select 'Downloads' from the menu and the list of recently downloaded files will open
- From this list you can also install the download by clicking on the file name
- To open the folder on your computer that contains your downloaded files please select the 'Open downloads folder' link on the right of the page
- The folder that contains your download will now be open
|
Safari |
- Mac Users - Click the down arrow in the top right of the browser
- Windows Users - Click the gear wheel in the top right of the browser
- Click the small image of the magnifying glass next to your download
- The folder that contains your download will now be opened
|
Firefox |
- Click the down arrow in the top right of the browser
- Windows Users - Click the small image of the folder next to your download
- Mac Users - Click the small image of the magnifying glass next to your download
- The folder that contains your download will now be opened
|
Internet Explorer |
- Click the gear wheel in the top right of the browser
- Select 'View Download' from the menu
- Select 'Location' next to your download
- The folder that contains your download will now be opened
|
Microsoft Edge |
- Click the three dots icon in the top right of the browser
- Select 'Downloads' from the menu
- Select 'Open folder' next to your download
- The folder that contains your download will now be opened
There are no copying instructions for this browser
Software Development Kit
The Canon EOS Digital Camera Software Development Kit (EDSDK) and the Camera Control API (CCAPI) are available on select Canon cameras1 and enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote control and communication functionality of the camera. The EDSDK supports USB communication on Windows, Macintosh, and Linux operating systems, while the CCAPI uses Wi-Fi (Ethernet on select cameras) and can be used with almost any OS.
The EDSDK and CCAPI (along with other SDKs and APIs) are provided free of charge and more information can be found at https://www.usa.canon.com/support/sdk.
1. Compatibility list available on Canon Developer Community website
SETUP & TROUBLESHOOTING
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PRODUCT INFO
| Tech. Specs. Detailed PDF | View Full Details of Technical Specifications |
| Type | Digital Single-Lens Non-Reflex Af/Ae Camera |
| Recording Medium | Cfexpress Card Type B: Card Slot Sd Card Speed Class-Compatible Sd Card Compatible With Uhs-Ii Eye-Fi Cards And Multimedia Cards (Mmc) Are Not Supported. |
| Compatible Lenses | Canon Rf Lens Group (Excluding Ef, Ef-S And Ef-M Lenses) When Using Mount Adapter Ef-Eos R: Canon Ef Or Ef-S Lenses (Excluding Ef-M Lenses) |
| Lens Mount | Canon Rf Mount |
| Type | Cmos Sensor (Compatible With Dual Pixel Cmos Af) |
| Pixels | Effective Pixels: Approx. 45.0 Megapixels |
| Pixel Unit | Approx. 4.40 µm Square |
| Total Pixels | Approx. 47.1 Megapixels |
| Aspect Ratio | 3:2 (Horizontal: Vertical) |
| Color Filter System | Rgb Primary Color Filters |
| Low Pass Filter | Installed In Front Of The Image Sensor, Non-Detachable |
| Dust Deletion Feature |
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| Recording Format | Compliant To Design Rule For Camera File System 2.0 And Exif 2.3*. * Supports Time Difference Information In Exif 2.31. |
| File Size | 3:2 Aspect Ratio Large/Raw/C-Raw: 8192 X 5464 Medium: 5808 X 3872 Small 1: 4176 X 2784 Small 1: 2976 X 1984 Small 2: 2400 X 1600 1.6x (Crop)* Large/Raw/C-Raw: 5088 X 3392 Small 2: 2400 X 1600 4:3 Aspect Ratio Large: 7280 X 5464 Medium: 5152 X 3872 Small 1: 3712 X 2784 Small 2: 2112 X 1600 Raw/C-Raw: 8192 X 5464 16:9 Aspect Ratio Large: 8192 X 4608 Medium: 5808 X 3264 Small 1: 4176 X 2344 Small 2: 2400 X 1344 Raw/C-Raw: 8192 X 5464 1:1 Aspect Ratio Large: 5456 X 5456 Medium: 3872 X 3872 Small 1: 2784 X 2784 Small 2: 1600 X 1600 Raw/C-Raw: 8192 X 5464
* Indicate An Inexact Proportion. |
| File Numbering | The Following File Numbers Can Be Set:
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| Raw Jpeg Simultaneous Recording | Simultaneous Recording Of Any Combination Of Raw/C-Raw And Jpeg/Heif Image-Recording Quality Is Supported. |
| Color Space | Selectable Between Srgb And Adobe Rgb |
| Picture Style |
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| Settings |
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| Auto White Balance | Option Between Ambience Priority And White Priority Settings. |
| Color Temperature Compensation | Blue/Amber Bias: ±9 Levels Magenta/Green Bias: ±9 Levels Corrected In Reference To The Current Wb Mode's Color Temperature. |
| Type | Oled Color Electronic Viewfinder; Approx. 5.76 Million Dots Resolution |
| Coverage | Approx. 100% Vertically And Horizontally Relative To The Shooting Image Area (With Image Quality L, At Approx. 23mm Eyepoint). |
| Magnification | Approx. 0.76x / Approx. 35.5 Degrees (With 50mm Lens At Infinity, -1 M-1) |
| Eyepoint | Approx. 23mm (At -1 M-1 From The Eyepiece Lens End) |
| Viewfinder Information |
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| Type | Dual Pixel Cmos Af | |||||||
| Af Working Range | Ev -6 To 20 (F/1.2 Lens*, Center Af Point, One-Shot Af, At 73°F/23°C, Iso 100, One-Shot Af) * Except Rf Lenses With A Defocus Smoothing (Ds) Coating. |
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| Af Point Selection |
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| Metering Modes | Real-Time Metering With Image Sensor (384 [24x16 Zone Metering])
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| Metering Range | Ev -3 - 20 (At 73°F/23°C, Iso 100) (Still Photo Shooting) | |||||||||||||||||||||||||||||||
| Exposure Control Systems |
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| Iso Speed Range | Available Iso Speeds; User-Set
User-Defined Iso Range - Still Photo Shooting
User-Defined Auto Iso Range - Still Photo Shooting
Iso Auto Details In Still Photo Shooting
*2 Varies Depending On [Maximum] And [Minimum] Of [Auto Range]. *3 If Outside The Setting Range, Changed To The Value Most Close To Iso 400. *4 Iso 1600 When Using A Lens That Is Not Compatible With "Variable Control Of Maximum Iso Auto Limit For E-Ttl". |
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| Exposure Compensation |
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| Ae Lock |
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| Type | Electronically Controlled Focal-Plane Shutter
* A Shutter Release Sound Is Not Generated. However, Note That The Sounds Other Than The Shutter Release Sound (Aperture, Focusing Lens Drive Sound/Electronic Sound, Etc.) May Be Generated. * In Electronic Shutter Shooting Under Conditions Such As Flash Firing By Other Cameras Or With Fluores-Cent Lighting Or Other Flickering Light Sources, A Strip Of Light Or Banding Due To The Brightness Difference May Be Recorded In The Image. |
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| Shutter Speeds | When [Mechanical] Or [Elec. 1st- Curtain] Is Set: 1/8000-30 Sec, Bulb When [Electronic] Is Set: 1/8000-0.5 Sec. |
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| Shutter Release | Soft-Touch Electromagnetic Release | ||||||||||||||
| Self Timer | 10-Sec. Delay, 2-Sec. Delay | ||||||||||||||
| Shutter Lag Time |
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| Flash Metering | E-Ttl Ii Flash Metering
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| Flash Exposure Compensation | ±3 Stops In 1/3- Or 1/2-Stop Increments E-Ttl Balance Compatible E-Ttl Speedlites |
| Fe Lock | Provided |
| External Flash Settings | The Camera Can Set The Following With Ex Series Speedlites:
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| Focusing | Dual Pixel Cmos Af | |||||||||||||||||||||||||||||||||||||||||||
| Exposure Compensation | ±3 Stops In 1/3- Or 1/2-Stop Increments Shooting Times
*1 Time Available For Continuous Shooting In 23°C / 73°F Environment, From A Cold Start. If The Camera Is In Lv Mode Standby Before Shooting Or The Ambient Temperature Is High, The Shooting Time May Be Shorter. Estimated Camera Recovery Time
|
| Type | Tft Color, Liquid-Crystal Monitor |
| Screen Monitor Size | 3.2-Inch (Screen Aspect Ratio Of 3:2) 3.15 In./8.01cm Diagonal (2.63 In./6.67cm Width, 1.75 In./4.44cm Height) |
| Pixels | Approx. 2.1 Million Dots |
| Coverage | Approx. 100% Vertically/Horizontally |
| Brightness Control | Manually Adjustable To One Of Seven Brightness Levels |
| Coating | Clear View Lcd Ii
|
| Interface Languages | 29 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Ukraine, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Vietnamese, Hindi, Romanian, Turkish, Arabic, Thai, Simplified/Traditional Chinese, Korean, Malay, Indonesian, Japanese) |
| Image Display Format |
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| Highlight Alert | The White Areas With No Image Data Will Blink.
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| Protection |
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| Erase | Except Protected Images
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| Compatible Printers | Not Supported |
| Dpof | Compliant To Dpof Version 1.1 |
| Custom Controls | Customizable Buttons
Customizable Dials
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| My Menu Registration |
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| Usb Terminal | Equivalent To Hi-Speed Usb (Usb 3.1 Gen 2)
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| Video Out Terminal | Hdmi Micro Out Terminal Type D (Resolution Switches Automatically) / Cec Not Compatible
Microphone Input Terminal/Headphone Terminal |
| Battery | Lp-E6nh/Lp-E6n/Lp-E6
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| Battery Check | Automatic Battery Check When The Power Switch Is Turned On. Displayed In 6 Levels On Top Lcd Panel.
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| Start Up Time | Approx. 0.4 Sec.
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| Dimensions W X H X D | Approx. 5.45 X 3.84 X 3.46 In. / 138 X 97.5 X 88.0mm
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| Weight | Approx. 1.63 Lbs. / 738g (Including Battery, Cfexpress Card; Without Body Cap) Approx. 1.43 Lbs. / 650g (Body Only; Without Battery, Card Or Body Cap) |
| Operating Humidity Range | 85° Or Less |
| Working Temperature Range | 32-104° F / 0-+40° C |
EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.
THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:
- Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
- Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
- If the Product has had its serial number or dating altered or removed.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
Canon Canada
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
** Technical support program specifics subject to change without notice.
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).
*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.
What is the Stop Motion Animation Service?
We have released a new upgrade service for various EOS R series cameras.
This upgrade enables you to capture Stop Motion Animation.
For more details of the service and compatible camera’s click Learn More.
Pricing
| Model | Price* |
| Various EOS R cameras | $100 |
*Tax and shipping fees are NOT included
*All pricing is subject to change Thank you,
Customer Support Operations
Canon U.S.A., Inc.
Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON (toll free), 1-800-652-2666
For additional support options: https://www.usa.canon.com/support
ADDITIONAL SUPPORT
CONTACT US
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