Canon Support for EOS-1D Mark II | Canon U.S.A., Inc.
EOS-1D Mark II
Get started with these quick links.
Protect your product with CarePAK PLUS. Learn More
Purchase this product's accessories and more. Shop Now
Looking for help with your order? Order help
- Windows 11
- Windows 10 (x64)
- Windows 10
- Windows 8.1 (x64)
- Windows 8.1
- Windows 8 (x64)
- Windows 8
- Windows 7 (x64)
- Windows 7
- Windows Vista (x64)
- Windows Vista
- Windows Me
- Windows XP (x64)
- Windows XP
- Windows 98
- Windows 95
- Windows Server 2022
- Windows Server 2019 (x64)
- Windows Server 2016 (x64)
- Windows Server 2012 R2 (x64)
- Windows Server 2012 (x64)
- Windows Server 2008 R2 (x64)
- Windows Server 2008 (x64)
- Windows Server 2008
- Windows Server 2003 R2 (x64)
- Windows Server 2003 (x64)
- Windows Server 2003 R2
- Windows Server 2003
- macOS Ventura v13
- macOS Monterey v12
- macOS Big Sur v11.0
- macOS Catalina v10.15
- macOS Mojave v10.14
- macOS High Sierra v10.13
- macOS Sierra v10.12
- OS X El Capitan v10.11
- OS X Yosemite v10.10
- OS X Mavericks v10.9
- OS X Mountain Lion v10.8
- OS X Lion v10.7
- Mac OS X Snow Leopard v10.6
- Mac OS X v10.1
- Mac OS 9
- Linux ARM
- Linux MIPS
- Linux 64bit
- Linux 32bit
Software Development Kit
The Canon EOS Digital Camera Software Development Kit (EDSDK) enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote camera control and communication functionality of the camera. There are two versions of the EDSDK compatible with Windows or Macintosh.
The Software Developer Kit is provided free of charge and can be found at https://developercommunity.usa.canon.com. To learn more please visit the Canon Developer Community site and register to download Canon’s SDKs.
SETUP & TROUBLESHOOTING
Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.
Our Knowledge Base with curated Q&As will point you in the right direction to troubleshoot your error code yourself. Be sure to search the error code you are struggling with along with your product model number in our Knowledge Base.
|Type||Digital AF/AE SLR|
|Recording Media||Type I or II CF card, SD memory card|
|Image Format||28.7 x 19.1mm|
|Compatible Lenses||Canon EF lenses (except EF-S lens)|
|Lens Mount||Canon EF mount|
|Type||High-sensitivity, high-resolution, large single-plate CMOS sensor|
|Pixels||Approx. 8.20 megapixels|
|Total Pixels||Approx. 8.50 megapixels|
|Color Filter System||RGB primary color filter|
|Low Pass Filter||Located in front of the image sensor, non-removable|
|Recording Format||DCF 2.0 (Exif 2.21): JPEG and RAWRAW+JPEG simultaneous recording provided, Backup image recording enabled (Same image recordable on CF card and SD memory card)|
|Image Format||JPEG, RAW (12-bit)|
|File Size||(1) L (Large): Approx. 2.8 MB (3504 x 2336 pixels)(2) M1 (Medium1): Approx. 2.2 MB (3104 x 2072 pixels)(3) M1 (Medium2): Approx. 1.7 MB (2544 x 1696 pixels)(4) S (Small): Approx. 1.0 MB (1728 x 1152 pixels)(5) RAW: Approx. 8.3 MB (3504 x 2336 pixels)JPEG quality: 8.Exact file sizes depend on the JPEG quality, subject, ISO speed, etc.|
|Folders||Folder creation/selection enabled|
|File Numbering||(1) Consecutive numbering(2) Auto reset(3) Manual reset|
|Color Space||Five standard types plus two types that can be registered with color matrix|
|Interface||IEEE1394 for personal computers; USB for direct printing; Video output (NTSC/PAL)|
|Settings||Auto, daylight, shade, cloudy, tungsten light, fluorescent light, flash, custom, color temperature setting, custom white balance (Total 10 settings)|
|Auto White Balance||Auto white balance with the image sensor|
|Color Temperature Compensation||White balance bracketing: ±3 stops in full-stop increments, White balance correction: ±9 stops in full-stop increments*Blue/amber bias or magenta/green bias possible|
|Coverage||Approx. 100 percent vertically and horizontally with respect to the effective pixels|
|Magnification||0.72x (-1 diopter with 50mm lens at infinity)|
|Eye Point||20 mm|
|Dioptric Adjustment Correction||-3.0 - +1.0 diopter|
|Focusing Screen||Interchangeable (9 types), Standard focusing screen: Ec-CIII|
|Mirror||Quick-return half mirror (Transmission:reflection ratio of 37:63, no mirror cut-off with EF 1200mm f/5.6 or shorter lens)|
|Viewfinder Information||AF information (AF points, focus confirmation light), exposure information (shutter speed, aperture, manual exposure, spot metering circle, ISO speed, exposure level, exposure warning), flash information (flash ready, FP flash, FE lock, flash exposure level), white balance correction, JPEG recording, number of remaining shots, memory card information|
|Depth Of Field Preview||Enabled with depth-of-field preview button|
|Type||TTL-AREA-SIR with a CMOS sensor|
|AF Points||45 AF points (Area AF)|
|AF Working Range||EV 0-18 (at ISO 100 at 20°C/68°F)|
|Focusing Modes||One-Shot AF (ONE SHOT); AI Servo AF (AI SERVO); Manual focusing (MF)|
|AF Point Selection||Automatic selection, manual selection, home position (switch to registered AF point)|
|Selected AF Point Display||Superimposed in viewfinder and indicated on LCD panel|
|AF Assist Beam||Emitted by the dedicated Speedlite|
|Metering Modes||21-zone TTL full aperture metering(1) Evaluative metering (linkable to any AF point)
(2) Partial metering (approx. 13.5% of viewfinder at center)
(3) Spot metering
Center spot metering (approx. 3.8% of viewfinder at center)AF point-linked spot metering (approx. 3.8% of viewfinder)Multi-spot metering (Max. 8 spot metering entries)(4) Center weighted averaged metering
|Metering Range||EV 0-20 (at 20°C/68°F with 50mm f/1.4 lens, ISO 100)|
|ISO Speed Range||Equivalent to ISO 100-1600 (in 1/3-stop increments), ISO speed can be expanded to ISO 50 and 3200|
|Exposure Compensation||AEB: +/-3 stops in 1/3-stop increments. Bracketing methods:1. Shutter speed or aperture2. ISO speed, Manual: +/-3 stops in 1/3-stop increments (can be combined with AEB)|
|AE Lock||Auto: Applied in One-Shot AF mode with evaluative metering when focus is achieved. Manual: By AE lock button in all metering modes.|
|Shutter||Electronically-controlled focal-plane shutter1/8000 to 30 sec. (1/3-stop increments), bulb, X-sync at 1/250 sec.Soft-touch electromagnetic release10-sec. or 2-sec. delayRemote control with N3 type terminal|
|Type||Electronically-controlled focal-plane shutter|
|Shutter Speeds||1/8000 to 30 sec. (1/3-stop increments), bulb, X-sync at 1/250 sec.|
|Shutter Release||Soft-touch electromagnetic release|
|Self Timer||10-sec. or 2-sec. delay|
|Remote Control||Remote control with N3 type terminal|
|EOS Dedicated Speedlite||E-TTL II autoflash with EX-series Speedlite|
|Drive Modes||Single, low-speed continuous, high-speed continuous, self-timer|
|Continuous Shooting Speed||Low-speed continuous: Approx. 3 shots/sec. High-speed continuous: Approx. 8.5 shots/sec.|
|Maximum Burst||JPEG: Approx. 40 shots (Large, JPEG 8)
RAW: Approx. 20 shots
|Type||TFT color liquid-crystal monitor|
|Monitor Size||2.0 in.|
|Coverage||100% with respect to the effective pixels|
|Brightness Control||Five levels provided|
|Display Format||Single image, single image (INFO.), 4-image index, 9-image index, magnified zoom (approx. 1.5x - 10x), rotated image|
|Highlight Alert||In he single image and single image (INFO.) formats, any overexposed highlight areas will blink in the image display.|
Image Protection and Erase
|Protection||Erase protection of one image, all images in a folder, or all images in the memory card can be applied or cancelled.|
|Erase||One image, all images in a folder, or all images in the memory card can be erased (except protected images).|
|Recording Methods||The voice annotation recorded with the built-in microphone is attached to the image.|
|Recording Time||Max. 30 sec. per recording|
|Battery||One Ni-MH Pack NP-E3
AC power can be supplied via the AC adapter and DC coupler.
|Number of Shots||At 20°/68°F: Approx. 1200
At 0°C/32°F: Approx. 800
The above figures apply when a fully-charged Ni-MH Pack NP-E3 is used.
|Power Saving||Provided. Power turns off after 1, 2, 4, 8, 15, or 30 min.|
|Back-up Battery||One CR2025 lithium battery|
Dimensions and Weight
|Dimensions (W x H x D)||6.1 x 6.2 x 3.1 in. / 156 x 157.6 x 79.9mm|
|Weight||43 oz. / 1220g (Body only. battery: 11.8 oz. / 335g)|
|Working Temperature Range||0° C- 45° C / 32° F - 113° F|
|Working Humidity Range||85% or less|
EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.
THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:
- Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
- Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
- If the Product has had its serial number or dating altered or removed.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
** Technical support program specifics subject to change without notice.
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).
*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.
SUPPLIES & ACCESSORIES
Support for this product is no longer available.
Check out our most current models of this product.