Canon Support for EOS-1D X | Canon U.S.A., Inc.

EOS-1D X


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Software Development Kit

The Canon EOS Digital Camera Software Development Kit (EDSDK) enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote camera control and communication functionality of the camera. There are two versions of the EDSDK compatible with Windows or Macintosh.

The Software Developer Kit is provided free of charge and can be found at DeveloperCommunity.usa.canon.com. To learn more please visit the Canon Developer Community site and register to download Canon’s SDKs.

  

SETUP & TROUBLESHOOTING

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PRODUCT INFO

Type
High-sensitivity, high-resolution, large single-plate CMOS sensor
Pixels
Effective pixels: Approx. 18.1 megapixels
Total Pixels
19.3 megapixels
Aspect Ratio
3:2 (Horizontal:Vertical)
Color Filter System
RGB primary color filters
Low Pass Filter
Fixed position in front of the image sensor
Dust Deletion Feature
(1) Self Cleaning Sensor Unit
Carrier wave typeRemoves dust adhering to the infrared- and ultraviolet-blocking glass.Self-cleaning executed automatically (taking about 1.8 sec.) when power is turned on or off. Manual execution also possible (taking about 5.2 sec.).Low-pass filter has a fluorine coating.(2) Dust Delete Data acquisition and appending
The coordinates of the dust adhering to the infrared- and ultraviolet-blocking glass are detected by a test shot and appended to subsequent images.The dust coordinate data appended to the image is used by the provided software to automatically erase the dust spots.(3) Manual cleaning
Recording Format
Design Rule for Camera File System 2.0 and EXIF 2.3
Image Format
Still Image: JPEG, RAW (14-bit Canon Original), M-RAW, S-RAW, RAW+JPEG, M-RAW+JPEG, S-RAW+JPEG
Video: MOV (Image data: H.264; Audio: Linear PCM)
File Size
(1) Large: Approx. 17.9 Megapixels (5184 x 3456)
(2) M1: Approx. 14.20 Megapixels (4608 x 3072)
(3) M2: Approx. 8.00 Megapixels (3456 x 2304)
(4) Small: Approx. 4.5 Megapixels (2592 x 1728)
(5) RAW: Approx. 17.90 Megapixels (5184 x 3456)
(6) M-RAW: Approx. 10.10 Megapixels (3888 x 2592)
(7) S-RAW: Approx. 4.50 Megapixels (2592 x 1728)
Exact file sizes depend on the subject, ISO speed, Picture Style, etc.
Recording Functions
1.Standard
Select one of the CF cards to record.
2.Auto switch card
When the current card becomes full, the camera switches to the other card automatically.
3.Record separately
The same image is saved to both cards, but in a different size (L, M1, M2, S, RAW, M-RAW, or S-RAW) that was set for the respective card.
4.Record to multiple
The same image is saved to both cards in the same size (RAW+JPEG also possible).
Backup Recording
N/A
File Numbering
Consecutive numbering, auto reset, manual reset.
Possible to create new folders and select folders in the CF card
RAW + JPEG Simultaneous Recording
The image-recording quality can be selected in any combination of the three RAW and four JPEG recording quality settings.
Color Space
sRGB, Adobe RGB
Picture Style
Auto, Standard, Portrait, Landscape, Neutral, Faithful, Monochrome, User Defined 1-3
Settings
Auto, Daylight, Shade, Cloudy, Tungsten Light, White Fluorescent Light, Flash, Custom, Color Temperature setting
Auto White Balance
Auto white balance with the image sensor
Color Temperature Compensation
Blue/amber bias: ±9 levels
Magenta/green bias: ±9 levels
*Corrected in reference to the current WB mode's color temperature.
Color Temperature Information Transmission
Provided
Type
Eye-level pentaprism
Coverage
Vertical/Horizontal approx. 100%
Magnification
Approx. 0.76x (-1m-1 with 50mm lens at infinity) / 35.0° angle of view
Eye Point
Approx. 20mm (At -1m-1 from eyepiece lens center)
Dioptric Adjustment Correction
-3.0 to +1.0 m-1 (diopter)
Focusing Screen
Interchangeable
Mirror
Quick-return half mirror (transmission: reflectance ratio of 40:60)
Viewfinder Information
- AF information (AF point, focus confirmation, AF status indicator)
- Exposure information (Metering mode, shooting mode, AE lock, shutter speed, aperture, exposure compensation, ISO speed (always displayed), exposure level, exposure warning)
- Flash information (Flash ready, high-speed sync, FE lock, flash exposure compensation)
- Image information (White balance correction, highlight-tone priority (D+), maximum burst(2-digit display), CF card information, JPEG/RAW indicator)
- Battery check
- Composition information (Grid, electronic level)
Depth Of Field Preview
Enabled with depth-of-field preview button
Type
TTL-AREA-SIR AF-dedicated CMOS sensor
AF Points
61-point AF
*One to five cross-type AF points at f/2.8, 10 to 20 cross-type AF points at f/4, and 15 to 21 cross-type AF points at f/5.6. 1 cross-type AF point at f/8.* (The number of cross-type AF points will differ depending on the lens.)
*With Firmware Version 1.1.1 installed.
Focusing Modes
(1) Autofocus
One-Shot AF
Predictive AI Servo AF
For automatic AF point selection, the AF point to start the AI Servo AF operation can be selected.For automatic AF point selection, the active AF point can be displayed.
AI Focus AF (Switches between One-Shot AF and AI SERVO AF automatically)
(2) Manual focus (MF)
AF Point Selection
1. Single-point AF (Manual selection)
2. Auto selection 61-point AF
3. Single-point Spot AF (Manual selection)
4. AF point expansion (Manual selection, 4 points: up, down, left, and right). Firmware Ver. 1.1.1 allows cross-type autofocusing with the center AF point up to a maximum aperture of f/8 when using an extender. When AF point expansion is used with a lens/extender combination, the four AF points surrounding the center point act as AF assist points. Points above and below are sensitive to vertical contrast, while those to the left and right are sensitive to horizontal contrast
5. AF point expansion (Manual selection, surrounding 8 points)
6. Zone AF (Manual zone selection)
AF Function Registration/Switching
With a Custom Function, four types of AF function settings can be registered in a group: 1. AF area selection mode, 2. AI Servo tracking sensitivity, 3. AI Servo AF tracking method, and 4. AI Servo 1st/2nd img priority.
* This function can be assigned to the depth-of-field preview button or lens A stop button by customizing camera controls/buttons (Custom Controls).
Selected AF Point Display
Indicated by transmissive LCD display in the viewfinder and on the LCD panel
Active AF Point Indicator
AF Area and AF Point Selection
From the Orientation Linked AF Point menu, the AF area and manually-selectable AF point can be set separately for horizontal and vertical (camera grip at the top or bottom) shooting.
AF Point Illumination during AI Servo AF
With Firmware Ver. 1.1.1, AF points can be illuminated in red with a half-press of the shutter button in AI Servo AF mode. Illumination is intermittent, not continuous, and does not interfere with metering accuracy.
AF Assist Beam
When an external EOS-dedicated Speedlite is attached to the camera, the AF-assist beam from the Speedlite will be emitted when necessary.
Metering Modes
252-zone metering with approx. 100,000-pixel RGB AE sensor and TTL maximum aperture metering employed. The following metering modes selectable:
(1) Evaluative metering (linked to all AF points)
(2) Partial metering (center, approx. TBA% of viewfinder)
(3) Spot metering (center, approx. TBA% of viewfinder)
   1.Center spot metering
   2.AF point-linked spot metering (Custom Function)
     -Linkable to all AF points.
     -With automatic AF point selection, center spot metering is set.
   3.Multi-spot metering
     - Up to eight multi-spot meter readings can be taken.
(4) Center-weighted average metering
   1. The selectable metering modes can be restricted with a Custom Function.
Metering Range
EV 0 - EV 20 (at 73°F/23°C with 50mm f/1.4 lens, ISO 100)
Exposure Control Systems
Program AE (Shiftable), Shutter-priority AE, Aperture-priority AE, Manual exposure, Bulb, E-TTL II autoflash program AE
ISO Speed Range
Automatically set, ISO 100-51200 (in 1/3-stop or 1-stop increments)
Basic Zone modes: ISO 100-51200 set automatically
Extension settable: ISO 50; 102,400 and 204,800
Exposure Compensation
Manual: ±5 stops in 1/3- or 1/2-stop increments
AEB: ±3 stops in 1/3- or 1/2-stop increments
* Indicated up to ±3 stops on the LCD panel and in the viewfinder.
AE Lock
(1) Auto AE lockIn the One-Shot AF mode with evaluative metering, AE lock takes effect when focus is achieved.(2) Manual AE lockWith AE lock button. (AE lock is updated each time you press the button.) Enabled in all metering modes.
Type
Vertical-travel, mechanical, Electronically-controlled, focal-plane shutter
Shutter Speeds
1/8000 to 30 sec., bulb, X-sync at 1/250 sec. (still)
1/4000 - 1/30 (Movie / Program AE)
1/4000 - 1/30 (Movie / Manual Exposure) for 24/25/30 fps
1/4000 - 1/60 (Movie / Manual Exposure) for 50/60 fpsShutter speed's control range can be set with a Custom Function.
Shutter Release
Soft-touch electromagnetic release
Self Timer
10-sec. delay, 2-sec. delay
EOS Dedicated Speedlite
E-TTL II autoflash with all EX Series Speedlites
Zooming to Match Focal Length
Provided
Flash Metering
E-TTL II autoflash
Flash Exposure Compensation
±3 stops in 1/3- or 1/2-stop increments
FE Lock
Provided
External Flash Settings
1) External Flash ControlFlash mode, sync setting, FEB (not with 270EX II / 270EX), flash exposure compensation, E-TTL II, zoom, wireless master flash, (not with 430EX II / 270EX), and clear settings.2) Flash Custom Function Setting
PC Terminal
Provided; accepts third-party flash units with sync line voltages up to 250V maximum
Drive Modes
Single, High-speed continuous, Low-speed continuous, Silent Single Shooting and Self-timer (10-sec. self-timer/remote control, or 2-sec. self-timer/remote control)
Continuous Shooting Speed
Super High-speed: Maximum 14 shots/sec.
High-speed: Maximum 12 shots/sec.
Low-speed: Maximum 3 shots/sec.
Maximum Burst
The maximum burst during continuous shooting is as follows:
JPEG Large: Approx: TBA
UDMA CF Card: Approx: TBA
RAW: Approx: TBA
UDMA 7 CF Card: Approx. TBA
Shooting Modes
Still photo and video recording
Focusing
Quick mode (61- Point Phase-difference detection AF)
Live mode/Face detection Live mode (One-Point Contrast detection AF, switching to another point possible)
Face detection Live mode (Contrast AF, Face Selectable)
Manual focusing (5x/10x magnification possible)
Metering Modes
Real-time Evaluative metering with the image sensor
Metering Range
Real-time evaluative metering with image sensor:Metering range: EV 0 - EV 20 (At 73°F/23°C, 50mm f/1.4 lens, ISO 100)AE lock possibleThe active metering time can be changed.
Grid Display
Three grid display provided
Exposure Simulation
Possible
Silent Shooting
Provided
File Format
MOV (image data: H.264; audio: Linear PCM)Internal monaural microphoneExternal stereo microphone jack available
File Size
Recording Sizes:
1920 x 1080 (Full HD), 1280 x 720 and 640 x 480
Frame Rates
[1920 x 1080]: 30 fps / 25 fps / 24 fps
[1280 x 720]: 60 fps / 50 fps
[640 x 480]: 30 fps / 25 fps
Continuous Shooting Time
Recording Times based on 8 GB Memory Card:
[1920 x 1080]
30 fps: ALL-I (TBA) / IPB (TBA)
25 fps ALL-I (TBA) / IPB (TBA)
24 fps ALLI-I (TBA) / IPB (TBA)
[1280 x 720]
60 fps: ALL-I (TBA) / IPB (TBA)
50 fps ALL-I (TBA) / IPB (TBA)
[640 x 480]
30 fps: IPB (TBA)
25 fps: IPB (TBA)
Focusing
Same as Live View Shooting
Exposure Control
Program AE, Manual exposure
Exposure Compensation
±3 stops in 1/3- or 1/2-stop increments
Type
TFT color, liquid-crystal monitor
Monitor Size
3.2-inches
Pixels
Approx. 1.04 million dots
Coverage
Approx. 100%
Viewing angle: 170°
Brightness Control
7 levels provided
Interface Languages
25 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Romanian, Ukraine, Turkish, Arabic, Thai, Simplified/Traditional Chinese, Korean, Japanese)
Display Format
Single image, Single image + Image-recording quality/shooting information, histogram, 4- or 9-image index, magnified view (approx. 1.5x-10x), rotated image (auto/manual), image jump (by 10/100 images, index screen, by shooting date, by folder), slide show (all images/selected by date/folder), star rating
Highlight Alert
With single-image display (Info.) and single-image display, overexposed highlight areas will blink
Protection
Erase protection can be applied or canceled for a single image, all images in a folder or all images in the card
Erase
Erase a single image, selected images, all images in a folder, all images in a card or erase only unprotected images
Compatible Printers
PictBridge-compatible printers
Printable Images
RAW and JPEG images complying to Design rule for Camera File System
- Movies cannot be printed.
DPOF
Version 1.1 compatible
Compatible Images
JPEG and RAW images and movies For RAW+JPEG, only the RAW or JPEG image or both images can be transferred
Custom Functions
Total 31
Camera User Settings
Current camera settings can be registered to C1, C2 and C3 on the Mode Dial (Automatic registration update is possible)
My Menu Registration
Up to six top-tier menu options and Custom Function settings can be registered
USB Terminal
For personal computer communication and direct printing (USB 2.0 Hi-Speed)
Video Out Terminal
(1) Video OUT terminal: NTSC/PAL selectable
(2) mini-HDMI OUT terminal
Extension System Terminal
For connection to WFT-E6A (WFT) and GP-E1 (GPS)
Battery
One Battery Pack LP-E4N or LP-E4
AC power can be supplied with the AC Adapter Kit ACK-E4
Number of Shots
Number of shots (approx.)
The figures above are based on CIPA (Camera & Imaging Products Association) testing standards
Battery Check
Automatic battery check when the power switch is turned on:
Displayed in 6 levels:Battery level displayed on LCD panel and in viewfinder.Battery information can be checked with the [Battery info.] menu
Power Saving
Power turns off after the set time (1, 2, 4, 8, 15 or 30 minutes) of non-operation elapses.
Date/Time Battery
CR2025 lithium battery
Start-up Time
Approx. 0.1 sec
Dimensions (W x H x D)
Approx. 158 x 163.6 x 82.7 mm / 6.2 x 6.4 x 3.3 in.
Weight
Approx. 1530 g / 54.0 oz.
Working Temperature Range
32-104°F/0-40°C
Working Humidity Range
85% or less

EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only


The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.

 

Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.

 

THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.

 

This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:

 

  1. Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
     
  2. Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
     
  3. If the Product has had its serial number or dating altered or removed.

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.

 

Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)

 

Canon Canada
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.

 

** Technical support program specifics subject to change without notice.

 

MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.

 

It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.

 

This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).

 

*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.

Online Repair

Title Service Notice: Photo Culling App Version 1.1
Advisory Type
Date 06.01.21
Title Service Notice: EOS 5D Mark III and EOS-1D X: acquire focus when using Speedlite's AF Assist Beam
Advisory Type
Date 02.18.13
Title Regarding the security advisory for Canon digital cameras related to PTP (Picture Transfer Protocol) communication functions and firmware update functions.
Advisory Type
Date 09.11.19
Title Service Notice: EOS Utility
Advisory Type
Date 12.12.19
Title Service Notice: EOS-1D X and EOS-1D C
Advisory Type
Date 06.16.13
Title Safety Notice: Counterfeit Lithium-ion Battery Packs and Chargers (updated)
Advisory Type
Date 01.23.12
Title Firmware Notice: EOS-1D X: Firmware Version 2.1.0
Advisory Type
Date 11.27.17
Title Firmware Notice: EOS-1D X Firmware Update: Firmware Version 2.1.1
Advisory Type
Date 09.11.19
Title Service Notice: Photo Culling App Version 2.0 for iOS
Advisory Type
Date 11.16.21

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