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Date 07.07.14
File Size 51.87 KB
Date 03.12.13
File Size 6.96 MB
Date 12.13.17
File Size 9.62 MB
Date 12.13.16
File Size 1.13 MB

SETUP & TROUBLESHOOTING

Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.

PRODUCT INFO

Effective Pixels
3840 x 2460 pixels; Approx. 8.29 megapixels
Total Pixels
4206 × 2340; Approx. 9.84 megapixels
Sensor Type
CMOS sensor (single-panel) equivalent to Super 35 mm
Sensor Size
Super 35; 24.6 x 13.8 (28.2 mm diagonal); 6.4 µm cell pitch
Scanning System
Progressive
Number of Sensors
1
Filter
RGB Primary Color Filter (Bayer Array)
Imaging Processor
Digic DV III
Interchangeable Lens System
Canon EF Mount
[Canon EF lens group supported, including EF-S lens)
ND Filter
Mechanical ND filter system with option of clear, 1/64. 1/16, and 1,4
Iris Dial
Iris Dial located on camera body for use with EOS EF Lenses with electronic Iris control
Peripheral Illumination Correction
Available on EF Mount model only
Exposure Modes
(1) Manual exposure based on shutter setting
(2) Push auto iris control / Auto iris control(metering system selection/AE shift possible)
Gain
Normal -6 dB to 42 dB
Fine setting 0 dB to 24 dB in 0.5 dB increments
ISO
320 to 80,000
1-stop setting or 1/3-stop setting
Shutter Modes
3 Modes: OFF; Speed; Angle; Slow Shutter; Clear Scan
Shutter Speed Range
59.94i/59.94p: 1/60 to 1/2000 in 1/4 or 1/3 stops; SLS: 1/4, 1/8, 1/15, 1/30; CS: 59.94 Hz -250.70 Hz
29.97p: 1/30 to 1/2000 in 1/4 or 1/3 stops; SLS: 1/4, 1/8, 1/15; CS: 29.97 Hz - 250.70 Hz
23.98p/24p: 1/24 to 1/2000 in 1/4or 1/3 stops; SLS: 1/3, 1/6, 1/12; CS: 23.97 Hz - 250.70 Hz
50i/50p: 1/50 to 1/2000 in 1/4 or 1/3 stops; SLS: 1/3, 1/6, 1/12 1/25; CS: 50.00 Hz - 250.70 Hz
25p: 1/25 to 1/2000 in 1/4 or 1/3 stops; SLS: 1/3, 1/6, 1/12; CS: 25.00 Hz - 250.70 Hz
Shutter Angle Settings
59.94i/59.94p: 360, 240, 216, 180, 120, 90, 60, 45, 30, 22.5, 15, 11.25
29.97p: 360, 240, 216, 180, 120, 108, 90, 60, 45, 30, 22.5, 15, 11.25
23.98p/24p: 360, 345.6, 288, 240, 180, 172.8, 144, 120, 90, 86.4, 72, 60, 45, 30, 22.5, 15, 11.25
50i/50p: 360, 300, 240, 180, 150, 120, 90, 60, 45, 30, 22.50, 15, 11.25
25p: 360, 300, 240, 180, 150, 120, 90, 75, 60, 45, 30, 22.50, 15, 11.25
Iris (Aperture) Range
EF Lens only and lens dependent
Focus Control
Manual Focus/One-Shot AF/ Continuous AF
(AF is dependent on interchangeable lens)
Signal System
NTSC and PAL
Compression
8 Bit MPEG-2 Long GOP
Maximum Bit rate
50Mbps (CBR)
Recording Options
Recording Options
Recording Media
CF Card (Type 1 Only); 2 Slots (Movie Files); UDMA supported
SD Card (Still Images (JPEG), Custom Picture Data*, Clip Metadata, and menu settings); SD/SDHC/SDXC Supported; MMC Cards are not supported
*Custom Picture Data and settings is not compatible with data from others Canon models
File Format
MXF (OP-1a)
File System
FAT 32
Maximum Clip Number
999 (per media)
Recording Format
Linear PCM; 2-Channel; 16-Bit; 48 kHz
Built-in Microphone
None
External Audio Inputs
2 - XLR inputs (Auto and Manual level settings)
External microphone terminal: (3.5 mm diameter)
Recording Channel Selection
This is used to set the allocation of the audio channels:
CH1/CH2: The CH1 signals are allocated to the L output channel, and the CH2 signals are allocated to the R output channel.
CH1/CH1: The CH1 signals are allocated to the L output channel, and the CH1 signals are allocated to the R output channel.
CH2/CH2: The CH2 signals are allocated to the L output channel, and the CH2 signals are allocated to the R output channel.
ALL CH/ALL CH: Signals obtained by mixing the CH1 and CH2 signals are allocated to the L and R output channels.
XLR Mic Trimming
Available; -12dB, -6 dB, 0dB or +12 dB
Limiter
Available
Recording Level Adjustment Range
- Infinity to +18dB
Phantom Power
Available; +48V
Headphone Adjustment
16 Settings; Volume is muted at lowest setting
Built-in Speaker
None
1KHz Tone
Available; -12, -18, or -20 dB
Playback
Index Displays: Index Display, Normal, OK Mark Index, "Check Mark" Index, Shot Mark Index, Expand Index, Photo Index
Clip Playback: Forward Search (x5, x15, x60), Reverse Search (x5, x15, x60), Forward frame Advance, Reverse Frame Advance, Record Review, Clip Jump (Forward and Backward), Skip Playback
Playback Functions: Inter-media Copy (Single Clip, All Clips, Last Clip); Clip Delete (Single Clip, All Clips, Last Clip)
Still Image Playback: index, single playback, erasure, protect
Special Recording Functions
Relay Recording*; Double-Slot Recording**; Copying between Media
* Not available during Slow Motion 50 Mbps recording
** Not available in combination with Slow and fast motion recording
Photo Recording Mode
Available; Images captured to SD Card
Waveform Monitor
Available; 2 Modes (Standard and RGB Component)
Vectorscope
Available
Exposure/Focus Aids
Peaking (2 types), Zebra Pattern*, Magnify, Edge Monitor Focus Assist, Black and White Mode
*Can be output via the SDI or HDMI Jack (HD Only)
Interval Record
Available; ability to set time interval and number of frames to record
Interval can be set in 25 levels ranging from 1 second to 10 minutes.
(1s/2s/3s/4s/5s/6s/7s/8s/9s/10s/15s/20s/30s/40s/50s/1m/2m/3m/4m/5m/6 m/7m/8m/9m/10m)
NTSC 59.94i/29.97p/23.98p/24.00p: Selectable between 1, 3, 6, 9 frames
NTSC 59.94p: Selectable between 2, 6, 12 frames
PAL 50i/25p/50p: Selectable between 2, 6, 12 frames
Frame Record
Available; Records a set number of frames each time the record button is pressed
NTSC 59.94i/23.98p/24.00p: Selectable between 1, 3, 6, 9 frames
NTSC 59.94p: Selectable between 2, 6, 12 frames
PAL 50i/25p/50p: Selectable between 2, 6, 12 frames
Pre-Record
Yes, 3 seconds cache (Audio and Video)
Scan Reverse
When using a Depth of Field Converter or other lens adapters it flips or reverses the image automatically so it is recorded correctly.
Time code
*Drop Frame (DF) and Non-Drop Frame (NDF)
*Drop frame works with NTSC models only and is not available in 24P
Time Code Modes
Regeneration, Record Run, Free Run and External Source
Drop Frame and Non Drop Frame available
White Balance
Kelvin Setting 2,000K to 15,000K in 100K increments
White Balance Presets
Daylight (5,400K); Tungsten (3,200K); Kelvin
White balance shift is available within Presets (-9 to +9)
Custom Picture Settings
23 Custom Picture settings
A total of nine 9 Customized Pictures are available in the camera and up to 20 can be saved to an SD card
Custom pictures can be adjusted using the following settings and saved for later recall:
Gamma, Black, Black Gamma, Low Key Saturation, Knee, Sharpness, Noise Reduction, Skin Detail, Selective Noise Reduction, Color Matrix, White Balance, Color Correction, Setup Level
Custom Pictures CP8 and CP9 ship with the following presets:
C8: Cinema - Suited for giving recorded media a film tone.
C9: EOS Standard - Used to match the quality of DSLR video shot in EOS standard mode
Custom Functions
Available, 9 total functions
Custom Display
Yes; LCD panel and EVF information display can be customized
Total of 27 display and icons that can be turned on and off
Assign Buttons
15; Can be assigned functions as desired (30 functions Available)
Color Bars
Color bars compliant with SMPTE, EBU, or ARIB standards can be selected.
Minimum Subject Illumination
59.94 Hz Mode: 0.3 Lux
(f/1.2, 24 dB, 29.97p, 1/30 sec.)
50.00 Hz Mode: 0.25 Lux
(f/1.2, 24 dB, 25p, 1/25 sec.)
Sensitivity
F9 (ISO 640 (0db) 2000 lux, 89.9% Reflection, in 1080/59.94i mode)
F10 (ISO 640 (0db) 2000 lux, 89.9% Reflection, in 1080/50.00i mode)
S/N Ratio
ISO 850, Using Canon Log Gamma)
54B (Typical, 1920x1080
Dynamic Range
During Normal Shooting: 300%
*With Canon Log Gamma: 800%
*ISO 850 or above - gain 2.5dB or above
Type
0.52-inch Color (1,555,000 dots)
Viewing Angle Adjustment
Available; Viewing Angle can be adjusted up and down 60°
Diopter Adjustment Range
+2.0 to -5.5
EVF Adjustments
Brightness, Contrast, Color, and Backlight (Normal or Bright)
Type
Rotating 4 inch Wide Screen Color LCD Display (1,230,000 dots) on detachable controller
Display Adjustments
Brightness, Contrast, Color, Sharpness, and Backlight (Normal or Bright)
HD/SD SDI
Yes (with embedded audio);
HD 4:2:2(YCbCr) 1920x1080: 60i/50i, 1280x720: 60p/50p; SD 4:2:2 (YCbCr) 640x480: 60i/50i
BNC Connector, output only
SD-SDI:
NTSC 480i/PAL 576i: Compliant with SMPTE 259M
Embedded Audio: Compliant with SMPTE 272M
Time Code Standard: (VITC/LTC) SMPTE 12M
HD-SDI: (Compliant with SMPTE 292M)
1080i/720p: Compliant with SMPTE 292M
Embedded Audio: Compliant with SMPTE 299M
Time Code Standard: (VITC/LTC) SMPTE 12M
Time code In/Out
Yes; BNC Connector (Input and Output)
Genlock
Yes; BNC Connector (Input Only)
Adjustment range: -1023 to +1023
Synch Out
Yes, BNC Connector
(1) HD tri-level signal (HD Sync) The HD standard analog component Y signal with the black muted is output.
(2) HD-Y signals (HD-Y) Only the HD standard analog component Y signal is output.
(3) Black burst signal The SD standard analog composite signal with the black muted is output.
(4) Composite; The SD standard analog composite signals are output.
HDMI
Yes (Type A)
Audio Input Terminal
2 - Balanced 3-pin XLR (Mic Level, Mic Level with phantom power and Line Level)
Headphone Jack
Available; 3.5mm stereo mini-jack
Remote Terminals
Available (Fully LANC Compatible)
Power Terminal
DC in on camera (no need for "Dummy Battery")
Battery
BP-9 Series
Compact Power Adapter
CA-940
Tripod Adapter
Canon TA-100
Tripod Adapter Base
Canon TB-1
Zoom Remote Controller
Canon ZR 2000
Wi-Fi Adapter
WFT-E6A
Dimensions
C300 (Body plus Thumb Rest):
Approx. 5.2 x 7.0 x 6.7 in (133 x 179 x 171 mm)
C300 (Body plus Grip):
Approx. 6.9 x 7.0 x 6.7 in (174 x 179 x 171 mm)
The following is the same for both models:
C300 + Monitor Unit: Approx. 7.3 x 9.8 x 7.4 in (185 x 249 x187 mm)
C300 + Handle Unit + Monitor Unit: Approx. 7.3 x 11.2 x 11.9 in ( 185 x 284 x 301 mm)
Main Unit Weight
C300 Body: Approx. 3.2 lb. (1430 g)
C300 PL Body: Approx. 3.6 lb. (1630 g)
Grip: Approx. 8.1 oz. (230 g)
Handle Unit: Approx. 6.3 oz. (180 g)
Total Equipped Weight
C300: Approx. 5.6 lb. (2520 g)*
C300: Approx. 6.0 lb. (2700 g)**
* Weights for both models include the grip, monitor unit, BP-955, 2x CF cards.
** Weights for both models include the grip, monitor unit, Handel Unit, BP-955, 2x CF cards.
Temperature and Humidity
Performance requirements: 0°C to 40°C, 85% (relative humidity)
Operating requirements: -5°C to 45°C, 60% (relative humidity)
Language Support
English, Japanese, Chinese, German, Spanish, French, Italian, Polish, Russian
Time and Date
Automatic Calendar range January 1st, 2010 through December 31, 2031 selectable in American, Japanese and European Date formats.
World Clock
World Clock support - UTC time setting: Setting range from +14:00 to - 12:00

CANON PROFESSIONAL DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY FOR PRODUCTS
PURCHASED IN THE UNITED STATES
 

The limited warranty set forth below is given by Canon U.S.A., Inc. ('Canon USA') with respect to Canon Professional Digital Video Equipment (the 'Equipment') packaged with this limited warranty and purchased in the United States. This limited warranty is only effective upon presentation of your Bill of Sale or other proof of purchase. The Equipment is warranted to the original end-user purchaser, when delivered in new condition in its original container, under normal use against defective materials or workmanship as follows: Parts: Defective parts will be exchanged for new parts or comparable rebuilt parts for a period of ONE YEAR from the date of original purchase. Labor: For a period of ONE YEAR from the date of original purchase, labor will be provided free of charge by Canon USA's factory service centers or designated service facilities located in the United States. When returning Equipment under this warranty, you must pre-pay the shipping charges, and you must enclose a copy of the Bill of Sale or other proof of purchase with a complete explanation of the problem. During the ONE-YEAR warranty period, repairs will be made and the Equipment will be return-shipped to you free of charge. For repairs after the warranty period is over, you will be given an estimate of the cost of repair and an opportunity to approve or disapprove of the repair expense before it is incurred. If you approve, repairs will be made and the Equipment will be returned to you at your risk and expense. If you disapprove, we will return-ship the Equipment to you at no charge to you to an address within the United States.

 

This limited warranty only applies if the Equipment is used in conjunction with compatible computer equipment and compatible software, as to which items Canon USA will have no responsibility. Canon USA shall have no responsibility under this limited warranty for use of the Equipment in conjunction with incompatible peripheral equipment and/or incompatible software. Non-Canon brand peripheral equipment and software which may be distributed with, or factory loaded on, the Equipment, are sold 'AS IS' without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose. The sole warranty with respect to such non-Canon brand items is given by the manufacturer or producer thereof. If the Equipment contains a hard disk drive, Canon USA recommends that data stored on that drive be duplicated or backed up to prevent its loss in the event of failure or other malfunction of such drive.

 

 

In order to obtain warranty service, please contact the authorized Canon retail dealer from whom you purchased the Equipment or contact the CANON INFORMATION CENTER AT 855-CINE-EOS (855-246-3367) or on the internet at pro.usa.canon.com/support. You will be directed to the nearest service facility for your Equipment.

This Limited Warranty covers all defects encountered in normal use of the Equipment and does not apply in the following cases:

  1. Loss or damage to the Equipment due to abuse, mishandling, accident improper maintenance, use of non-Canon accessories or failure to follow operating, maintenance or environmental instructions prescribed in Canon USA's user's manual;
  2. If the Equipment is defective as a result of leaking batteries, sand, dirt or water damage;
  3. If defects or damages are caused by the use of parts or supplies (other than those sold by Canon USA) that cause damage to the Equipment or that cause abnormally frequent service calls or service problems;
  4. If defects or damages are caused by service other than Canon USA's factory service centers or authorized service facilities;
  5. Any internal modification to product hardware or firmware;
  6. Any applicable fee for Maintenance of the Equipment;
  7. If the Equipment has had its serial number or dating altered or removed.

This Limited Warranty does not apply to Equipment purchased outside the United States. This Limited Warranty does not apply to accessories or consumables for the Equipment, which are sold "AS IS", without warranty of any kind by Canon USA. Please retain this warranty card and your Bill of Sale as a permanent record of your purchase. This card ensures that you are contacted promptly should there be a safety inspection, modification or product recall under applicable laws or regulations.

NO IMPLIED WARRANTY, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THIS EQUIPMENT AFTER THE APPLICABLE PERIOD OF EXPRESS WARRANTY OR GUARANTY (EXCEPT AS MENTIONED ABOVE) GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS EQUIPMENT SHALL BIND THE UNDERSIGNED (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU). CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, INCLUDING WITHOUT LIMITATION, LOSS OR CORRUPTION OF DATA STORED ON THE EQUIPMENT'S HARD DRIVE, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE EQUIPMENT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA BE GREATER THAN THE PURCHASE PRICE OF THE EQUIPMENT SOLD BY CANON USA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE, MISUSE OR INABILITY TO USE THE EQUIPMENT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU). THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS EQUIPMENT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

CANON U.S.A., INC

Title Firmware Notice: EOS C300 / EOS C300 PL: Firmware Version 1.1.8.1.00
Advisory Type
Date 12.11.16
Title Firmware Notice: EOS C300 (with the Dual Pixel CMOS AF Feature Upgrade applied): Firmware Version 2.1.9.1.00
Advisory Type
Date 12.11.17
Title Service Notice: Canon XF Utility
Advisory Type
Date 04.07.13

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