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Free Standard Shipping & Handling
Offer valid November 13, 2025 at 12:00AM EST through December 31, 2025 at 11:59PM EST. Offer valid only on select products available for sale through the Canon online store. Offer not valid on bulk orders. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Offer subject to the Canon Terms of Sale. Dealers, distributors and other resellers are not eligible for this offer. Offer void where prohibited, taxed, or restricted.
Extended Returns
Purchases of eligible products made through the Canon online store only between November 3, 2025 and December 31, 2025 can be returned until January 15, 2026. Offer not valid on products that are considered final sale and/or not eligible for return. Offer subject to the Canon Return Policy.
Service Notice: Canon XF Utility
Update
Thank you for using Canon products.
On April 12, 2013, we released revised versions of Canon XF Utility 1.3.1 for Windows and Canon XF Utility 1.3.1 for Mac OS X. With this version, serial number validation is no longer required in order to download Canon XF Utility software.
Details
Click the camera name below to access the camera's software download page:
| EOS C300 | EOS C500 | XF100 | XF300 |
| EOS C300 PL | EOS C500 PL | XF105 | XF305 |
Support
Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-855-CINE-EOS (toll free)
1-855-246-3367
TDD: 1-866-251-3752 (toll free)
Email: carecenter@cits.canon.com
Support options and hours of operation: www.usa.canon.com/support
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