Canon Support for EOS C300 Mark II | Canon U.S.A., Inc.

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Date 08.08.15
File Size 6.95 MB
Date 12.13.16
File Size 849.75 KB
Date 08.29.24
File Size 55.46 MB

SETUP & TROUBLESHOOTING

PRODUCT INFO

Sensor
CMOS sensor (single-panel) equivalent to Super 35 mm
Total Pixels
Approx. 9.84 megapixels (4206 x2340)
Number of effective pixels
Approx. 8.85 megapixels (4096 x 2160): When 4096 x 2160 or 2048 x 1080 is selected as the resolution
Approx. 8.29 megapixels (3840 x 2160): When 3840 x 2160 or 1920 x 1080 is selected as the resolution
Lens Mount
Canon EF mount
[EF lens group supported (including EF-S lenses), EF cinema lens group supported]
Exposure Modes
(1) Manual exposure based on shutter setting, iris setting, ISO/gain setting, and ND filter setting
(2) Push auto iris control, auto iris control (Light metering system selection, shift possible)
Shutter Setting
Speed, Angle, Clear Scan, Slow, or Off mode selected
Either 1/3 or 1/4 steps selected as speed increment
lris Setting
1/2-stop, 1/3-stop or fine setting selected
(1) Push auto iris control
(2) Auto iris control *
* Available only with some EF lenses
ISO
1 step, 1/3 step settings
[*100 - 160 - 25600 -*102400
*When the sensitivity is expanded
Gain
Normal [*-6dB - -2dB - 42dB - *54db]
Fine: Setting in 0.5d8 step increments possible
* When the sensitivity is expanded
ND Filter
5 density settings (2,4,6,8(*), 10(*) stops) [(*) when expansion is selected]
Motorized drive
Focus Control
DAF (Dual Pixel CMOS AF) supported
Manual focus, one-shot AF, continuous AF, AF-Boosted MF (*), face detection AF (Only lenses that support AF functions can be used in any of these modes.)
*See Technical Description.
LCD Monitor
4" (10.1 cm diagonal) color wide-screen LCD with 16:9 aspect ratio
Approx. 1.23 million dots (854 x RGB x 480), 100% field of view coverage
Viewfinder
0.46" (1.18 cm on the diagonal), color organic EL display with a widescreen 16:9 aspect ratio
Approx. 1.17 million dots (1024 x RGB x 576), 100% field of view ratio
White Balance
Kelvin setting (setting range: 2000K to 15000K), daylight, tungsten, settings (A/B)
Frame Rate
59.94 Hz, 50.00 Hz, 24.00 Hz
59.94 Hz mode 59.94i / 59.94P / 29.97P / 23.98P
50.00 Hz mode 50.00i / 50.00P / 25.00P
24.00 Hz mode 24.00P
CFast Card
Movie recording, custom picture settings, metadata 2-slot
SD Card
Recording of movies and photos (JPEG), custom pictures, metadata, menus and other data possible
Video Compression Formats
MPEG-4 AVC/H.264
Audio Recording System
Linear PCM (16bit/24bit- 48 kHz - 4ch)
File Format
MXF
Bit Rate
410/310/225/210/160Mbps Intra-frame 50Mbps Long GOP
35 or 24Mbps Long GOP (for proxy recording on SD cards)
CFast Card
Intraframe recording
Resolution : 4096x2160 / 3840x2160 / 2048x1080 / 1920x1080
Color Sampling: YCC422 10bit/(*)RG8444 (12bit/10bit)
(*) Only with 2048x1080 or 1920x1080; 29.97P, 23.98P, 25.00P and 24.00P

Long GOP recording
Resolution : 2048x1080 / 1920x1080
Color Sampling: YCC422 10bit
SD Card
Movies: Long GOP recording only (*)
Resolution : 2048x1080 / 1920x1080
Color Sampling: YCC420 8bit
Photo: JPEG
Resolution : 2048x1080 / 1920x1080

(*) Proxy recording using low bit rate
Count-Up
Drop frame(*) or non-drop frame
Operation Mode
Rec run, free run, regeneration
(*) Only in the 59.94 Hz mode
Zoom Remote Controller
Canon RC-V100
Special Rec
Slow & Fast motion recording (max. 120 fps supported), frame recording, pre-recording, interval recording
Other
Relay recording, double slot recording, 4K RAW output, custom picture settings, color bar, peaking display, zebra display, My Menu settings, waveform monitor display, edge monitor display, customized functions, function assignment buttons (1 to 11), key lock, marker displays, Enlarged display, custom display Browser remote control using WFT unit, peripheral illumination correction, monaural microphone, fan control, magnification chromatic aberration compensation, GPS information recording, etc.
Playback Operations
Normal playback, fast forward (at speeds of 5x, 15x, 60x), fast reverse (at speeds of 5x, 15x, 60x), frame forward, frame reverse, forward skip, reverse skip, rec review
Clip Display
3x4 (clip) index screen
[Original, OK mark, check mark, shot mark, expand, proxy, photo (SD card) index displays available]
Clip Information Displays
Clip metadata display, custom picture data display
Edit
Clip deletion, clip copying
Body
Input
GENLOCK terminal (also serves as SYNC OUT terminal), TIME CODE terminal (input/output switching), REMOTE terminal, MIC terminal, AUDIO terminal
INPUT terminal (XLR) x 2, VIDEO terminal
Output
MON. terminal, REC OUT terminal, HDMI OUT terminal, headphones terminal, SYNC OUT terminal (also serves as GENLOCK terminal), TIME CODE terminal (input/output switching), VIDEO terminal
AUDIO terminal
Input/output control
Expansion system terminal (WFT/other unit)
Edit
Clip deletion, clip copying
Monitor Unit
Power Supply
14.4V DC (battery pack), 16.7 V DC (DC-IN)
Image Processing Platform
Dual Digic DV 5
Main Unit Weight
Approx. 3.9 lb (1770 g)
Dimensions (W x H x D)
Approx. 5.9 x 7.2 x 7.2 in (149 x 183 x 183 mm)- with thumb rest
PL Conversion Image

PL Mount Conversion Service

Thank you for using Canon products. Canon has started to offer lens mount replacement service for Cinema EOS camera bodies. Interested parties can call our support centers to make arrangements for this service.

Overview

For the models listed below an optional mount conversion to PL is available at Canon Factory Service Centers. If you would like to reverse to the original mount, please include the returned parts with the camera to our service facility.

Associated Models:

EOS C200/C200B
EOS C300 Mark II
EOS C700

Pricing
Service Type  Price
EOS C300 Mark II  $1,820  
EOS C700  $1,820
EOS C200/ EOS C200B   $1,500


*Includes Mount Kit and Shim Kit as well as labor
*Does not include taxes or shipping fees
*Conversion back to original mount is available
*All pricing is subject to change

Downloads

Guide to Using an EOS C300 Mark II Camera with PL mount
Upgrade information leaflet: EOS C200 / EOS C200B with PL mount

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

Contact Information for Inquiries
Canon Customer Support Center

Phone: 1-855-CINE-EOS (toll free), 1-855-246-3367
TDD: 1-866-251-3752
Email: CinemaEOS@cits.canon.com
For additional support options: pro.usa.canon.com/support

Title Canon Support | Firmware Notice: EOS C300 Mark II / EOS C300 Mark II PL: Firmware Version 1.0.8.1.00
Advisory Type
Date 06.13.17
Title Canon Support | Firmware Notice: EOS C300 Mark II / EOS C300 Mark II PL: Firmware Version 1.1.3.1.00
Advisory Type
Date 07.14.20
Title Canon Support | Firmware Update: EOS C300 Mark II / EOS C300 Mark II PL: Firmware Version 1.1.0.1.00
Advisory Type
Date 12.11.17
Title Canon Support | Firmware Notice: EOS C300 Mark II / EOS C300 Mark II PL: Firmware Version 1.1.1.1.00
Advisory Type
Date 04.04.18
Title Canon Support | Firmware Notice: EOS C300 Mark II / EOS C300 Mark II PL: Firmware Version 1.0.9.1.00
Advisory Type
Date 08.28.17
Title Canon Support | Firmware Notice: EOS C300 Mark II / EOS C300 Mark II PL: Firmware Version 1.1.2.1.00
Advisory Type
Date 12.12.18

 

Color Calibration Service

Canon USA is now offering a comprehensive display color calibration service. Whether you operate in the film, post-production, broadcast, corporate or educational world, our goal is the same: to help ensure image fidelity.

 

Benefits

Calibration Services

This service supports both standard and high dynamic range (HDR) workflows, and ensures your device meets industry standard specifications (SMPTE, DCI, and ITU).*

calibration screen

What to Expect

Our Imaging Science Foundation (ISF) certified professionals will travel to your site to ensure that any calibration is tailored specifically to your viewing environment. During a calibration session, several key image quality elements will be measured including: white point, grayscale, primary and secondary color chromaticity, luminance and gamma.

calibration gamma result screen

Customized Service

For added flexibility, our team can perform calibrations on virtually any type of display technology. Whether it be a consumer grade PC monitor or professional reference display, our service helps ensure your panel is operating to the best of its ability.

Additionally, to remove any ambiguity of your display’s performance, clients will also be provided with detailed pre and post calibration reports.

color calibration screen

 

Canon’s Color Calibration Service offers one-time calibrations, recurring service contracts, and customized training. For more information or to request a free consultation, please fill out the form below.

 

Request a quote

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