Canon Support for EOS Rebel T3i | Canon U.S.A., Inc.
EOS Rebel T3i
Get started with these quick links.
Protect your product with CarePAK PLUS. Learn More
Purchase this product's accessories and more. Shop Now
Looking for help with your order? Order help
DOWNLOADS
- Windows 11
- Windows 10 (x64)
- Windows 10
- Windows 8.1 (x64)
- Windows 8.1
- Windows 8 (x64)
- Windows 8
- Windows 7 (x64)
- Windows 7
- Windows Vista (x64)
- Windows Vista
- Windows Me
- Windows XP (x64)
- Windows XP
- Windows 98
- Windows 95
- Windows Server 2022
- Windows Server 2019 (x64)
- Windows Server 2016 (x64)
- Windows Server 2012 R2 (x64)
- Windows Server 2012 (x64)
- Windows Server 2008 R2 (x64)
- Windows Server 2008 (x64)
- Windows Server 2008
- Windows Server 2003 R2 (x64)
- Windows Server 2003 (x64)
- Windows Server 2003 R2
- Windows Server 2003
- macOS Sequoia v15
- macOS Sonoma v14
- macOS Ventura v13
- macOS Monterey v12
- macOS Big Sur v11.0
- macOS Catalina v10.15
- macOS Mojave v10.14
- macOS High Sierra v10.13
- macOS Sierra v10.12
- OS X El Capitan v10.11
- OS X Yosemite v10.10
- OS X Mavericks v10.9
- OS X Mountain Lion v10.8
- OS X Lion v10.7
- Mac OS X Snow Leopard v10.6
- Mac OS X v10.1
- Mac OS 9
- Linux ARM
- Linux MIPS
- Linux 64bit
- Linux 32bit
- Windows Server 2025
- Windows NT
- Linux
Software Development Kit
The Canon EOS Digital Camera Software Development Kit (EDSDK) and the Camera Control API (CCAPI) are available on select Canon cameras1 and enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote control and communication functionality of the camera. The EDSDK supports USB communication on Windows, Macintosh, and Linux operating systems, while the CCAPI uses Wi-Fi (Ethernet on select cameras) and can be used with almost any OS.
The EDSDK and CCAPI (along with other SDKs and APIs) are provided free of charge and more information can be found at https://www.usa.canon.com/support/sdk.
1. Compatibility list available on Canon Developer Community website
SETUP & TROUBLESHOOTING
Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.
SELECT ERROR CODE
Don’t see your error code? Let us know as we are capturing feedback for research purposes.
PRODUCT INFO
Type | High-sensitivity, high-resolution, large single-plate CMOS sensor |
Pixels | Effective pixels: Approx. 18.0 megapixels |
Total Pixels | Total pixels: Approx. 18.70 megapixels |
Aspect Ratio | 3:2 (Horizontal : Vertical) |
Color Filter System | RGB primary color filters |
Low Pass Filter | Fixed position in front of the CMOS sensor |
Dust Deletion Feature | (1)Automatic Sensor Cleaning Removes dust adhering to the low-pass filter. Self-cleaning executed automatically (taking 2 sec.) when power is turned on or off. Manual execution also possible (taking 5 sec.).Low-pass filter has a fluorine coating.(2)Dust Delete Data appended to the captured image The coordinates of the dust adhering to the low-pass filter are detected by a test shot and appended to subsequent images. The dust coordinate data appended to the image is used by the provided software to automatically erase the dust spots.(3) Manual cleaning of sensor |
Recording Format | Design rule for Camera File System 2.0 and 2.30 |
File Size | (1) Large: Approx. 17.90 Megapixels (5,184 x 3,456) (2) Medium: Approx. 8.00 Megapixels (3,456 x 2,304) (3) Small: Approx. 4.50 Megapixels (2,592 x 1,728) (4) S2: Approx. 2.50 Megapixels (1,920 x 1,280) (5) S3: Approx. 0.35 Megapixels (720 x 480) (6) RAW: Approx. 17.90 Megapixels (5,184 x 3,456) Exact file sizes depend on the subject, ISO speed, Picture Style, etc. |
Recording Functions | Images record directly to the SD card. |
File Numbering | Consecutive numbering, auto reset, manual reset. |
RAW + JPEG Simultaneous Recording | RAW and Large JPEG images are recorded simultaneously |
Color Space | sRGB, Adobe RGB |
Picture Style | Auto, Standard, Portrait, Landscape, Neutral, Faithful, Monochrome, User Defined 1-3 |
Settings | Auto, Daylight, Shade, Cloudy, Tungsten Light, White Fluorescent Light, Flash, Custom |
Auto White Balance | Auto white balance with the image sensor |
Color Temperature Compensation | White balance correction:Blue/amber bias: ±9 levels Magenta/green bias: ±9 levels White balance bracketing:±3 levels, in single-level increments |
Color Temperature Information Transmission | Provided |
Type | Eye-level SLR (with fixed pentamirror) |
Coverage | Vertical/Horizontal approx. 95% (TD) |
Magnification | Approx. 0.85x / 23.8° (with 50mm lens at infinity, -1 m-1 (dpt)) |
Eye Point | Approx. 19 mm (At -1m-1 from the eyepiece lens center) |
Dioptric Adjustment Correction | Adjustable from approx. -3.0 to +1.0 m-1 (dpt) |
Focusing Screen | Fixed |
Mirror | Quick-return half mirror (transmittance: reflectance ratio of 40:60) |
Viewfinder Information | 1) AF information (AF points, focus confirmation light) 2) Exposure information (Shutter speed, aperture, ISO speed, AE lock, exposure level, spot metering circle, exposure warning) 3) Flash information (Flash ready, flash exposure compensation, high-speed sync, FE lock, red-eye reduction light) 4) Image information (Highlight tone priority, Monochrome shooting, maximum burst, white balance correction, SD card information) 5) Composition information (Grid, electronic level) 6) Battery check |
Depth Of Field Preview | Enabled with depth-of-field preview button |
Type | TTL-CT-SIR AF-dedicated CMOS sensor |
AF Points | 9 points (Center AF point is AF cross-type at f/5.6, Center AF point is vertical line-sensitive at f/2.8.) |
AF Working Range | EV -0.5 - 18 (at 23°C/73°F and ISO 100, based on Canon's testing standards) |
Focusing Modes | (1) Autofocus One-Shot AF Predictive AI Servo AFAI Focus AF(2) Manual focus (MF) |
AF Point Selection | (1) Manual selection (2) Auto selection * Automatically set (2) in Basic Zone modes and A-DEP mode. |
Selected AF Point Display | Indicated by superimposed display in the viewfinder and on the LCD monitor |
AF Assist Beam | (1) Intermittent firing of built-in flash (2) Effective range: Approx. 4 m/13.1 ft at center, approx. 3.5 m/11.5 ft at periphery * With an EOS-dedicated Speedlite attached, the Speedlite's AF-assist beam is emitted instead. * Compatible with assist-beam (intermittent firing) of 320EX, 270EX II and 270EX flashes. |
Metering Modes | TTL maximum aperture metering with 63-zone metering sensor Evaluative metering (linkable to all AF points)Partial metering (center, approx. 9% of viewfinder at center)Spot metering (center, approx. 4% of viewfinder at center)Center-weighted average metering |
Metering Range | EV 1.0 - EV 20.0 (at 73°F/23°C with EF50mm f/1.4 USM lens, ISO 100) |
Exposure Control Systems | Program AE (Shiftable), Shutter-priority AE, Aperture-priority AE, Manual exposure, Automatic depth-of-field, Scene Intelligent Auto, Flash Off, Creative Auto, Programmed Image Control modes, E-TTL II autoflash program AE |
ISO Speed Range | Auto, ISO 100 - 6400 (in whole-stop increments), H: 12800 |
Exposure Compensation | Manual: ±5 stops in 1/3- or 1/2-stop increments (AEB ±2 stops) * Indicated up to ±3 stops in the viewfinder. |
AE Lock | Auto: Applied in One-Shot AF mode with evaluative metering when focus is achieved Manual: By AE lock button |
Type | Vertical-travel, mechanical, focal-plane shutter with all speeds electronically controlled. |
Shutter Speeds | 1/4000 to 1/60 sec., X-sync at 1/200 sec. 1/4000 to 30 sec., Bulb (Total shutter speed range. Available range varies by shooting mode.)Settable in 1/3- or 1/2-stop increments. |
Shutter Release | Soft-touch electromagnetic release |
Self Timer | 10-sec. or 2-sec. delay |
Remote Control | (1) The EOS Rebel T3i has a remote control terminal for Remote Switch RS-60E3. (2) Compatible with Remote Controller RC-6, RC-1 and RC-5. |
Type | Auto pop-up, retractable, built-in flash in the pentaprism |
Flash Metering System | E-TTL II autoflash |
Guide Number | Approx. 13/43 (at ISO 100 in meters/feet) |
Recycling Time | Approx. 3 sec. |
Flash Ready Indicator | Flash-ready icon lights in viewfinder |
Flash Coverage | Up to 17mm focal length (equivalent to approx. 28mm in 135 format) |
FE Lock | Provided |
Flash Exposure Compensation | Up to ±2 stops in 1/3- or 1/2-stop increments Flash exposure compensation for built-in flash and Speedlite can be set with the camera. |
Flash Metering | E-TTL II autoflash |
Flash Exposure Compensation | ±2 stops in 1/3-stop or 1/2-stop increments |
FE Lock | Provided |
Drive Modes | Single, Continuous, 10-sec. self-timer/Remote control, 2-sec. self-timer, Continuous shooting after 10-sec. self-timer |
Continuous Shooting Speed | Max. approx. 3.7 fps [TD] (with One-Shot AF or AI SERVO AF) * Same as with Battery Grip BG-E8 loaded with size-AA/LR6 alkaline batteries. |
Maximum Burst | JPEG (Large/Fine): approx. 34 RAW: approx. 6 RAW+JPEG (Large/Fine): approx. 3 * The number of possible shots and maximum burst apply to a 4GB card based on Canon's testing standards. * The image file size, number of possible shots, and maximum burst will vary depending on the shooting conditions (3:2 aspect ratio, subject, memory card brand, ISO speed, Picture Style, Custom Functions, etc.). * "F" indicates that continuous shooting is possible until the card becomes full. |
Shooting Modes | Still photo shooting and video shooting |
Focusing | (1) Autofocus (Same as focusing with Live View shooting) Before shooting a movie, 1, 2, and 3 below are possible. AF during movie shooting is possible with [AF w/ shutter button during video]. When this is set to [Enable], 1 and 2 below are possible: A. Live mode B. Face detection Live mode C. Quick mode * If 3 has been set when you start shooting a movie, it will switch to 1 automatically. (2) Manual focusing * Magnify the image by about 5x or 10x and focus manually. * Magnified view not possible with digital zoom nor during movie shooting. |
Metering Modes | (1) AF point-linked evaluative metering * Used when the AF mode is Face detection Live mode and a face has been detected. (2) Center-weighted average metering * Used during manual focus, when the AF mode is Face detection Live mode and a face has not been detected. Also used in the Live mode and Quick mode. * Metering range: EV 0 to EV 20 (At 23°C/73°F and ISO 100, with 50mm f/1.4 lens) |
Metering Range | EV 0 to EV 20 (At 23°C/73°F and ISO 100, with 50mm f/1.4 lens) |
Grid Display | Two grids provided (not displayed during movie shooting): (1) Grid 1: Pair of vertical and horizontal lines (2) Grid 2: 5 vertical and 3 horizontal lines |
Exposure Simulation | Provided |
Silent Shooting | Not provided |
File Format | MOV (image data: H.264; audio: Linear PCM (monaural)) * Meta information is embedded in the MOV file (no separate THM file) |
File Size | Recording Size: 1920 x 1080 (Full HD), 1280 x 720 (HD), 640 x 480 (SD)* The file system limits the file size of a single movie clip to 4 GB. If the movie clip reaches 4 GB, the shooting will stop automatically. This translates to around 11 min. for 1920 x 1080 and 1280 x 720, and around 46 min. for 640 x 480.* Even if the file size of a single movie clip is within 4 GB, movie shooting will automatically terminate when the movie time reaches 29 min. 59 sec. |
Frame Rates | 24, 25, 30, 50, or 60 fps (30 fps during magnified view) |
Focusing | (1) Autofocus (Same as focusing with Live View shooting) Before shooting a movie, A, B, and C below are possible. AF during movie shooting is possible with [AF w/ shutter button during video]. When this is set to [Enable], A and B below are possible: A. Live mode B. Face detection Live mode C. Quick mode * If C has been set when you start shooting a movie, it will switch to A automatically. (2) Manual focusing * Magnify the image by about 5x or 10x and focus manually. * Magnified view not possible with digital zoom nor during movie shooting. |
Exposure Control | Program AE for video shooting, Manual exposure |
Exposure Compensation | ±3 stops in 1/3-stop increments |
Type | TFT color, liquid-crystal monitor |
Monitor Size | 3.0 in. (Screen aspect ratio of 3:2) |
Pixels | Approx. 1,040,000 dots |
Coverage | Approx. 100% Viewing Angle: 170° |
Brightness Control | Adjustable to one of seven brightness levels |
Interface Languages | 25 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Hungarian, Czech, Romanian, Ukraine, Turkish, Arabic, Thai, Simplified Chinese, Traditional Chinese, Korean and Japanese) |
Display Format | (1) Single image display Single image, basic information, detailed information, histogram display(2) Index display4-image index and 9-image index.(3) Jump display (Image jump w/ Main Dial)1/10/100 images, shooting date, by folder, movies, stills, rating |
Highlight Alert | On the detailed information and histogram displays, highlight areas with no image data will blink. |
Protection | Erase protection can be applied/canceled for a single image, all images in a folder, or all images in the card. |
Erase | Erase single image, erase selected images, erase all images on folder, erase all images in a card, or erase only unprotected images. |
Compatible Printers | PictBridge-compatible printers |
Printable Images | JPEG images complying to Design rule for Camera File System RAW images printable. Movies cannot be printed. |
DPOF | Version 1.1 compatible |
Custom Functions | 11 Custom Functions with 34 settings settable with the camera |
Camera User Settings | Not provided |
USB Terminal | Hi-Speed USB-standard mini-B terminal for personal computer communications and PictBridge. |
Video Out Terminal | (1) Video OUT terminal: NTSC/PAL selectable (2) mini-HDMI OUT terminal |
Battery | Battery Pack LP-E8 x 1 * With the AC Adapter Kit ACK-E8, AC power is possible. * With BG-E8, two battery packs (LP-E8) can be used. Or six size-AA/LR6 batteries can be used. |
Battery Life | 1) Camera body only: 2) With Battery Grip BG-E8: The figures above are based on CIPA (Camera & Imaging Products Association) testing standards |
Battery Check | Automatic battery level check when power is turned ON. Battery level indicated in one of four levels on LCD monitor. |
Power Saving | Power turns off after the set time of non-operation elapses * [Auto power off] settable to 30 sec., 1 min., 2 min., 4 min., 8 min., or 15 min. |
Date/Time Battery | Built-in secondary battery. When fully-charged, the date/time can be maintained for about three months. |
Start-up Time | Approx. 0.1 sec. (Based on CIPA testing standards) |
Dimensions (W x H x D) | Approx. 5.2 x 3.9 x 3.1 in./133.1 x 99.5 x 79.7mm |
Weight | Approx. 18.2 oz. / 515g (body only) |
Working Temperature Range | 32-104°F/0-40°C |
Working Humidity Range | 85% or less All data are based on Canon's Standard Test Method. Subject to change without notice. If a problem occurs with a non-Canon lens attached to the camera, consult the lens maker. Canon, DIGIC and EOS Rebel are registered trademarks of Canon Inc. in the United States and may also be registered trademarks or trademarks in other countries. Microsoft, Windows and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple, Inc., registered in the United States and other countries. HDMI, the HDMI logo and High-Definition Multimedia Interface are registered trademarks or trademarks of HDMI Licensing, LLC in the United States and/or other countries. All other products and brand names are registered trademarks, trademarks or service marks of their respective owners in the United States and/or other countries. |
EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.
THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:
- Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
- Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
- If the Product has had its serial number or dating altered or removed.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
Canon Canada
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
** Technical support program specifics subject to change without notice.
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).
*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.