Canon Support for imageCLASS MF5950dw | Canon U.S.A., Inc.

imageCLASS MF5950dw


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Date 12.22.17
File Size 809.44 KB
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SETUP & TROUBLESHOOTING

PRODUCT INFO

Products Windows 7 Windows 8 Windows 10 Windows 10s Windows 11
imageCLASS MF5950dw
Products High Sierra V10.13 Mojave V10.14 Catalina V10.15 Big Sur V11.0 Monterey V12.0
imageCLASS MF5950dw

Printer

Printing Method Monochrome Laser
Print Speed (up to) Default Print Mode: 2-sided
Black: Up to 17 ppm (2-sided, plain paper letter)11
Black: Up to 35 ppm (1-sided, plain paper letter)11

First Print Time
6 seconds or less (letter)
Print Resolution (Up to) Up to 600 x 600 dpi
1200 x 600 dpi quality
Toner Compatibility (for Laser MFP) Canon Cartridge 119 (Yield: 2,100 pages*)
Single Cartridge System

Canon Cartridge 119 II Hi-Capacity (Yield: 6,400 pages*)

*Yield is based on ISO/IEC Standard
Paper Sizes Letter, Legal, A4, A5, B5, Statement, Executive
Paper Compatibility Plain Paper, Heavy Paper, Bond Paper, Label, Index Card, Envelopes (up to 5 via MP tray - Com 10, Monarch, DL, C5, B5)
Printer Features Printer Language
UFR II LT (Host-based)

Print Modes
Poster, Booklet, Watermark, Toner Save, Page Composer

Print Memory
256MB (shared)
Paper Weights 16 to 31 lb. bond (cassette)
16 to 51 lb. bond (multipurpose tray)
Output Tray Capacity 150 sheets (face down)

Copier

Copy Resolution (up to) Up to 600 x 600 dpi
Copy Speed (up to) Black: Up to 35 cpm (letter)
Duplex Black: Up to 17 cpm (letter)
Type Monochrome Laser
Zoom 25 - 400% in 1% increments
Halftones 256 Levels
First Copy Time Less than 8 seconds1

Warmup Time: Less than 17 seconds
Recovery Time: 5 seconds or less
Reduction / Enlargement 25%, 50%, 64%, 78% / 129%, 200%, 400%
Document Feeder 50-sheet duplex5
Copy Size Platen: Up to Letter
ADF: 5.5" x 5" to Legal
Copy Features Memory Sort, 2 on 1, 4 on 1, ID Card Copy

Scanner

Scanner Type Color Contact Image Sensor (CIS)
Scanner Compatibility: TWAIN, WIA
Max. Resolutions Up to 600 x 600 dpi (optical)
Up to 9600 x 9600 dpi (interpolated)
Scanner Features Scan to USB Host 1.1 (Hi-Compression PDF, PDF, JPEG, TIFF), Rotate Image, Pull Scan, Push Scan, Scan to Email, Scan to SMB
Color Depth 24-bit
Max. Document Size Platen: Up to Letter
ADF: 5.5" x 5" to Legal
File Format Hi-Compression PDF, Searchable PDF, PDF, JPEG, TIFF, BMP, PNG4

Fax

Modem Speed Up to 33.6 Kbps (Super G3)2
Transmission Speed (approx.) JBIG (approx. 3 seconds)
Memory Capacity Up to 512 sheets3
Fax Resolution Up to 400 x 400 dpi (ultra fine)
Speed Dialing 19 one-touch speed dials; 181 coded dials
Group Dialing Group Dialing: 199 destinations
Sequential Broadcasting: 210 destinations
Receive Mode FAX Only, Manual, Answering, Fax/Tel Auto Switch
Fax Features Remote RX, Dual Access, Distinctive Ring Pattern Detection, Error Correction Mode, Auto Redial, Collate, Auto Fax Reduction, PC Fax, Fax Forwarding, Memory Backup (1 hour)

General

Other Features USB Device 2.0 Hi-Speed6, 10/100 Base-T Ethernet (Network), IEEE802.11b/g/n (wireless)7

WiFi Access
Infrastructure Mode

WiFi Authentication Method
Open System, Shared Key, WPA-PSK, WPA2-PSK

WiFi Encryption Mode
WEP (64/128 bit), TKIP, AES

WPS Easy Setup Support Methods
Push-button mode, PIN code mode

Embedded Web Server (Remote UI) w/ IE 6.0 or later, Safari 1.3.2 or later
Department Counter (print, copy, scan)
5-row backlit LCD w/ animation (fax installation, toner installation, paper jam)
Print Protocols: LPD, RAW, WSD
Supported Network Protocols: TCP/IP v4, TCP/IP v6 (print only)
TCP/IP Set of Application Services: DHCP, BOOTP, RARP, ARP+PING, Auto IP, Bonjour, HTTP, SHTTP, NetBIOS
Network Management Protocols: SNMPv1, SNMPv38
MIB: RFC1213 (MIB-II), RFC1514 (Host Resources MIB), RFC1759 (Printer MIB), Canon MIB
Languages: English, French, Spanish, Portuguese
Security: IP Filtering, MAC Address Filtering, Secure Print
OS Compatibility Windows® 8, Windows 7, Windows Server® 2008, Windows Vista®, Windows Server 2003, Windows XP/2000, Mac® OS X 10.4.9 & up
Software Included Canon Drivers, MF Toolbox, Document Management & OCR Software
Power Consumption (approx.) 1,000W (Max), 9W (Standby), 2.1W (Energy Saver Mode)

Typical Energy Consumption (TEC): 1.4k Wh
Dimension (W x D x H) 15.4" (W) x 18.6" (D) x 17.0" (H)
Weight 40.4 lbs. (without Cartridge); 42.2 lbs. (with Cartridge)
Warranty 1 year limited exchange/carry-in warranty9 (Extended Warranty available)

CANON imageCLASS SERIES EXCHANGE/CARRY-IN PRODUCT LIMITED WARRANTY

 

The limited warranty set forth below is given by Canon U.S.A., Inc. ("Canon USA") with respect to the Canon imageCLASS Series product and accessories packaged with this limited warranty (collectively, the "Product") when purchased and used in the United States.

CARTRIDGES FOR THE PRODUCT (EXCEPT THE CARTRIDGE BUNDLED WITH THE PRODUCT, FOR WHICH THERE IS NO WARRANTY) ARE COVERED BY A SEPARATE WARRANTY. ACCORDINGLY, THIS LIMITED WARRANTY DOES NOT COVER ANY CARTRIDGES FOR THE PRODUCT, WHETHER SHIPPED WITH THE PRODUCT OR PURCHASED THEREAFTER.

Canon USA warrants the Product to be free from defects in workmanship and materials under normal use and service for a period of one year after delivery to the original purchaser ("Purchaser") by Canon USA or its authorized Reseller. During the relevant warranty period, and in its sole discretion, Canon USA shall, or shall cause its authorized service provider ("Service Provider"), to, without charge, repair, or replace any defective part with a new or comparable rebuilt part, or exchange the Product with a new or refurbished Product. Warranty replacement shall not extend the warranty period of the malfunctioning Product. This warranty shall not extend to consumables, such as paper, as to which there shall be no warranty or replacement.

Canon USA offers assistance for installation, operation, and support* of the Product as follows:

(a) On-line troubleshooting via a searchable Knowledgebase, answers to frequently asked questions, the latest driver and firmware downloads, and email support at www.cusa.canon.com/support. (b) Toll free telephone support at 1-800-OK-CANON (652-2666), Monday through Friday from 8:00 a.m. to 8:00 p.m. Eastern Time (excluding holidays).

If Canon USA's remote assistance above cannot fix your Product's malfunction, Canon USA shall provide the contact information of the nearest authorized Canon USA Service Provider ("Service Provider") for service, or will exchange the Product, except where the malfunction involves a user replaceable item, in which case Canon USA will send you a replacement part with installation instructions. You will be responsible for installing the user replaceable items in your Product.

If the service or exchange is performed, and (1) the Product malfunction is not covered by this limited warranty, or (2) the applicable warranty period has expired or has not been sufficiently established by appropriate documentation, then you will be charged for such service at the then current service rates of Canon USA or the Service Provider, or for such exchange, as applicable.

This warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment, and software. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty ("Separate Warranty"). Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty. NON-CANON BRAND COMPUTERS, PERIPHERAL EQUIPMENT AND SOFTWARE WHICH MAY BE DISTRIBUTED WITH THE PRODUCT ARE SOLD AS IS, WITHOUT WARRANTY OF ANY KIND BY CANON USA, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The sole warranty, if any, with respect to such non-Canon brand item is given by the manufacturer or producer thereof.

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE. NO OTHER WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM, OR CORPORATION WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA OR ANY SERVICE PROVIDER. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) NO WARRANTY IS GIVEN ON ANY USED PRODUCT.

This warranty shall be void and of no force and effect if the Product is damaged as a result of (a) abuse, neglect, mishandling, alteration, electric current fluctuation or accident, (b) improper use, including failure to follow operating or maintenance instructions in, or environmental conditions prescribed in, Canon USA's operator's manual or other documentation, (c) installation or repair by other than authorized service representatives qualified by Canon USA who are acting in accordance with Canon USA's service bulletins, (d) use of supplies or parts (other than those distributed by Canon USA) which damage the Product or cause abnormally frequent service calls or service problems, or (e) use of the Product with non-compatible computers, peripheral equipment or software, including the use of the Product in any system configuration not recommended in any manual distributed with the Product. Nor does this warranty extend to any Product on which the original identification marks or serial numbers have been defaced, removed, or altered.

ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE CD-ROM'S ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON USA. THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT.

NEITHER CANON USA NOR ANY SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA OR ANY SERVICE PROVIDER), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA, INCLUDING, WITHOUT LIMITATION, STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON USA OR ANY SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR ANY SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCAHSE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE PRODUCT NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA OR ANY SERVICE PROVIDER. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT AND STATES SUCH PURCHASER'S EXCLUSIVE REMEDY.

*Support options are subject to change without notice.

THIS WARRANTY APPLIES TO PRODUCTS SOLD AND USED IN THE U.S.A. ONLY.

Click Here to download the imageCLASS MF5950dw/MF5960dn Warranty Card.

Title Service Notice: Windows Scanning for imageCLASS
Advisory Type
Date 07.11.16
Title Feature Notice: Possible Inaccurate Detection of the One-Touch Panel Open/Close Signal for the imageCLASS MF5960dn/MF5950dw/D1370/D1350
Advisory Type
Date 06.19.12
Title Feature Usage Notice: To Protect Your Printers From Unauthorized Access
Advisory Type
Date 03.29.15

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