Hero Carousel content.
Managed IT Services
What Happens When Canon’s Legacy of Global Innovation Meets Personalized IT Services From Supra ITS?
You get end-to-end Managed IT Services tailored to your business. From 24/7 monitoring to cloud strategy and disaster recovery, the strategic pairing of Canon’s trusted brand and decades of Supra ITS expertise can reduce IT overhead, strengthen security, and allow you to scale with confidence.
Tailored IT. Designed for You.
A one-size-fits-all strategy to IT management doesn’t work for every business. That’s why we support SMBs in finding the right custom fit. From startups to enterprise-level organizations, we build affordable managed IT strategies and solutions around your specific environment to help reduce costs, free up internal resources, and enhance efficiency.
The NSOC Difference: Fast, Unified Threat Response
In a crowded marketplace, our Managed IT Services stand apart—powered by a 24/7/365 NSOC (Network Security Operations Center) that brings together IT and cybersecurity under one roof, eliminating time delay and back and forth that occurs when IT and Security teams operate as separate entities.
Everything You Need, One Trusted Source
For Canon U.S.A. customers using Canon Financial Services, leasing and billing can now be streamlined by managing your office equipment and Managed IT Services from a single trusted provider.
24/7 Help Desk & IT Support
What If Your IT Issues Were Solved Before You Even Noticed Them?
There’s no need to waste time waiting for IT help. Our Managed IT Services offer expert support across all major technology platforms. With fully customizable Help Desk and support packages, an always-on, 24/7/365, certified team is here to take your call, helping to ensure your business continues operating smoothly.
Let Us Handle the Tech, so Your Team Can Stay Productive and Focused on What Matters Most.
Cloud Services
Want the Flexibility, Security, and Scalability of the Cloud, Without All the Hassle, Cost, and Complexity?
Whether you’re all-in on the cloud or just starting out, managing this space shouldn’t slow you down.
We simplify the process, running secure, high-performance data centers to support you every step of the way.
Private Cloud – Secure. Scalable. Built for Your Business.
Need greater control? Private Cloud is a tailored solution that gives you complete access to dedicated resources that help to provide enhanced security, daily backups, and 24/7 monitoring—without any of the guesswork.
Public Cloud – Agile. Scalable. Fully Managed.
Make the most of Microsoft Azure, AWS, and Google Cloud without running into unnecessary roadblocks. Experience expert oversight and behind-the-scenes, around-the-clock support as you get work done.
IT Infrastructure Management
Is Your IT Helping You Grow or Holding You Back?
Advance Your Business While We Administer Your Infrastructure
From servers and storage to networking and virtualization, everything must run smoothly for your organization to connect to the outside world. We handle it all, so you’re free of the hassle.
Data Backup & Disaster Recovery
Do You Have Peace of Mind Knowing Your Data Is Protected?
Disaster Can Strike Without Warning
Eliminate the anxiety and be prepared for the unexpected with backup and recovery solutions that help keep your business up and running—no matter what happens. Our Managed IT Services help to safeguard your critical data and applications, minimizing downtime, mitigating business risk, and protecting your reputation.
Managed IT & Cybersecurity Service Suite
Is Your Business Ready for Scalable, Enterprise-Class IT Services—Without the Enterprise Price?
Access the same top-level IT and security services trusted by today’s Fortune 500 companies—without the hefty price tag. Organizations of all sizes can now benefit from powerful tools and expert support that was once out of reach.
This bundle includes:
24/7 Help Desk Support
Server and Network Management
Mobile Device Management
Up to 1TB Data Backup
XDR and MDR
Real-time Alerting, Monitoring and Response
The Average Cost of a Data Breach in 2024 is $9.36M*
*IBM Cost of a Data Breach Report 2024
Want to Help Strengthen your Compliance Efforts without the Extra Hassle or Excessive Cost?
Compliance Made Simpler and Smarter
With ISO 27001 and SOC 2 Type II certifications, our offering helps you simplify the path to compliance with a cost-effective and time-saving process that shares key measures and best practices.
FAQ
You get end-to-end Managed IT Services tailored to your business. From 24/7 monitoring to cloud strategy and disaster recovery, the strategic pairing of Canon’s trusted brand and decades of Supra ITS expertise can reduce IT overhead, strengthen security, and allow you to scale with confidence.
We operate an integrated Network Security Operations Center (NSOC) that can work alongside your team and enhance your existing infrastructure. This allows you to stay in full administrative control while we provide 24/7 support, continuous updates, and security monitoring—helping to eliminate silos.
Our core SLAs include:
- Analyst engagement on critical security alerts within 15 minutes.
- Containment guidance within one hour and infrastructure remediation within 30 minutes.
- Live help desk support with a 30 second answer target and level 2/3 engineers on every ticket.
Your data is stored based on your requirements, typically in our Tier III North American data centers both during transfer and at rest. Backups are also kept in separate locations based on geography for added protection, and customers have anytime web access to reports and audit logs.
Yes. We’re certified in ISO 27001, ISO 200001, ISO 9001, and SOC 2 Type II. We also support compliance with standards like HIPAA, PCI DSS, GLBA, SOX, and more.
We assign you a dedicated project manager who will create a 30-60 day deployment plan based on your needs. This includes discovery, sensor/agent install, asset inventory, baseline security snapshot, and runbook alignment. We also hold regular service review meetings conducted one month after adoption to help keep things on track.
Subscription services are billed monthly with transparent pricing on a 36-month term. For shorter projects or consultation, we offer fixed pricing so you can start small, if you prefer, prior to committing to recurring services.
We have you covered with automated off-site backups, technology that supports fast recovery, and “anytime, anywhere” recovery plans designed to help you minimize downtime. Everything is encrypted and stored off-site to help provide additional protection.
Yes. We provide detailed monthly reports showing everything from incident counts, dwell times, and vulnerability trends to patch compliance and SLA performance. We can also run a baseline vCISO assessment or external pen test before and after to show measurable improvements.
Unlike others who outsource their SOC or separate it from the NOC, we combine them under one roof. This means you have 24/7 access to top certified specialists with more than 25 years of expertise, resulting in fast response times, strong communication, and a single accountable team.
Resources
Why Outsource Managed IT Services - Flyer
07.14.25
6.7 MB
Managed IT NSOC - Flyer
07.14.25
0.9 MB
Simplify the Cloud - Flyer
07.15.25
0.6 MB
Why Canon Managed IT - Flyer
07.15.25
1.7 MB
Managed IT Help Desk - Flyer
07.15.25
0.8 MB
Disaster Can Strike Anytime - Flyer
07.15.25
0.6 MB
Built-In IT Support That Delivers - Flyer
07.15.25
1.2 MB
Managed IT Services - Infographic
07.14.25
0.5 MB