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Managed Print
Smart Print Management Built Around Your Business Needs
Your print environment shouldn’t prevent you from reaching your goals. It should drive your success forward, not slow it down. With the support of a managed print solution designed to deliver meaningful and measurable outcomes, you can function more efficiently, more securely, and more intelligently.
Let Canon help you craft a program that supports your success.
Canon’s Managed Print Services offer a holistic, outcome-based approach to help you produce real business results. We move beyond traditional print services by integrating strategic assessment, customized program design, regular performance reviews, and expert-led implementation and change management to help you reduce costs, ease IT burden, strengthen print security, and advance digital transformation.
Our dedicated team—comprised of operations, technology, customer success, and digital transformation advisors—works alongside you, delivering unparalleled value by building a custom, turnkey program, or, if you choose, supporting you with individualized services. Through a data-driven approach to continuous improvement, we combine decades of experience with dedicated on-site and remote support to offer a program that runs as an extension of your organization—all supported by the strength of Canon’s global infrastructure.
Our team is not just reactive, we’re proactive.
Managed Print Programs
No two organizations have the same goals. That’s why no two Canon Managed Print Programs are alike. We specifically tailor and scale your program to help you achieve your desired outcomes.
Each engagement starts with a thorough assessment of your current print environment. We then design a custom blueprint that strategically aligns with your core objectives. This includes overarching goals like reducing operating costs, simplifying end-user experiences, increasing efficiency, and moving forward with sustainability efforts.
Most of all, this service provides you with the flexibility of options like a hybrid approach—retaining internal control over select functions—or a fully managed, turnkey solution that removes your operational burden entirely.
A typical Canon Managed Print Program includes:
- A dedicated program manager to oversee operations.
- Technical resources to handle device triage and software administration.
- Analysts for reporting, asset management, and performance tracking.
- Change management professionals to guide staff through new print habits and systems.
At its core, our programs are designed to be ongoing—not static. With Canon’s Triple Bottom Line methodology, we measure financial, productivity, and environmental outcomes to ensure you continue receiving value over time.
On-site Device & Software Management
Canon on-site support keeps your print infrastructure running smoothly with services that go beyond troubleshooting. From basic convenience care to advanced IT-level support, we help prevent problems before they disrupt the workday.
Services include:
- Proactive device monitoring and issue resolution.
- Routine device cleaning and maintenance.
- Consumables management.
- Developing, managing, and enforcing print policies.
- Firmware updates and software support.
- Software administration for uniFLOW, Netaphor, and other print management platforms—freeing your IT team from day-to-day management.
Think of us as a direct extension of your IT department, helping you to oversee hardware configurations and the software solutions that support your security and efficiency.
Remote Fleet Administration & Asset Management
Not every organization requires full-time on-site staff. Canon’s Virtual Service Center (VSC) provides a powerful alternative: a shared team of expert analysts and specialists committed to delivering comprehensive support remotely, at a lower cost than dedicated resources.
Through the VSC, you can benefit from:
- Fleet-wide asset monitoring and management.
- Comprehensive usage and performance analytics.
- Remote IT support for device and software administration.
- Policy enforcement and compliance tracking.
- Thought leadership and consultative partnership.
This centralized support unit, backed by Canon’s national infrastructure, applies standardized best practices to help deliver service that you can consistently count on to help free up your internal resources to focus more on their core responsibilities.
Managed Print Services Spurs Savings and Transformation in Healthcare
Canon’s Managed Print Services helped a large U.S. public healthcare system reduce print volume, consolidate devices, improve security, and drive user behavior change.
Get Started Now
Our services are built around the goals of your business—not ours. Whether you’re looking for ways to fully transform your print environment or searching for more targeted methods to improve select processes, we can help design a program that works for you.