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SETUP & TROUBLESHOOTING

Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.

PRODUCT INFO

Sensor
CMOS Sensor (single-panel) equivalent to Super 35mm
Total Pixels
Approx. 9.84 megapixels (4206 x 2340)
Number of Effective Pixels
Approx. 8.85 megapixels (4096 x 2160):
When 4096 x 2160 or 2048 x 1080 is selected as the resolution

Approx. 8.29 megapixels (3840 x 2160):
When 3840 x 2160 or 1920 x 1080 is selected as the resolution
Filter
RGB primary color filter (Bayer array)
Lens Mount
Canon EF mount
Exposure Modes
(1) Manual exposure based on shutter setting, iris setting, ISO/gain setting, and ND filter setting
(2) Push auto iris control, auto iris control (light metering system selection/AE shift possible)
Shutter Setting
Speed, Angle, Clear Scan, Slow, or Off mode selected
Either 1/3 or 1/4 steps selected as speed increment
Iris Setting
(1) Manual setting in 1/2-step increments, 1/3-step increments or fine possible
(2) Push auto IRIS control*
(3) Auto IRIS control*

* Lenses that support auto IRIS:

EF LensesCinema Lenses
EF-S 10-18mm f/4.55.6 IS STMCN 7x17 KAS S/E1
EF-S 1855mm f/3.5-5.6 IS STMCN 20x50 IAS H/E1
EF-S 18135mm f/3.5-5.6 IS STMCN-E 1880mm T4.4 L IS KAS S
EF-S 55250mm f/4-5.6 IS STMCN-E 70200mm T4.4 L IS KAS S
EF-S 18135mm f/3.5-5.6 IS USM
EF 24105mm f/3.5-5.6 IS STM
ISO Speed Setting
1 step, 1/3 step settings
[100* - 160 - 25600 - 102400*]
*When the sensitivity is expanded
Gain Setting
Normal [-6dB* - -2dB - 42dB - 54dB*]
Fine: Setting in 0.5 dB step increments possible
*When the sensitivity is expanded
ND Filter
5 density settings (2, 4, 6, 8*, 10* stops)
*When expansion is selected

Motorized drive
Focus Control
Dual Pixel CMOS AF Supported
Manual Focus, One-Shot AF, Continuous AF, AF-Boosted MF, Face Detection AF (only lenses that support AF functions can be used in any of these modes), Focus Guide
White Balance
AWB, Kelvin setting (setting range: 2000K to 15000K/-20CC to +20CC), Daylight, Tungsten, Set A, Set B)
Frame Rate
(1) 59.94 Hz mode (59.94P/29.97P/23.98P)
(2) 50.00 Hz mode (50.00P/25.00P)
(3) 24.00 Hz mode (24.00P)
Dynamic Range
Canon Log 3: 1600% (ISO 800 or above)
Canon Log/Wide DR: 800% (ISO 400 or above)
RAW
Video:
Codec: Cinema RAW Light
Resolution: 4096 x 2160
Bit Depth: 10 bit (59.94P/50.00P), 12 bit (29.97P/23.98P/25.00P/24.00P)
Bit Rate: 1 Gbps

Audio:
Linear PCM: 16-bit / 48 kHz / 4 channels
MP4
Video:
Codec: MPEG-4 AVC/H.264
Resolution: 3840x2160 / 1920x1080
Bit Rate: 150 Mbps (3840x2160), 35 Mbps (1920x1080)
Color Sampling: YCC420 8 bit

Audio:
MPEG-4 AAC-LC (16-bit / 48 kHz / 2 channels)
Linear PCM (16-bit / 48 kHz / 4 channels)
MP4 (Proxy)
Video:
Resolution: 2048 x 1080
Bit Rate: 35 Mbps
Color Sampling: YCC420 8 bit

Audio:
MPEG-4 AAC-LC (16-bit / 48 kHz / 2 channels)
Linear PCM (16-bit / 48 kHz / 4 channels)
Recording Media
(1) CFast card (1 slot): RAW movies
Only CFast 2.0™; with VPG-130 is supported.

(2) SD card (2 slots): Recording of MP4 movies, photos (JPEG), custom pictures, menus and other data possible
Time Code
Drop frame* or non-drop frame
Rec run, free run, regeneration
*In 59.94P/29.97P mode only
Rec Mode (MP4 Recording)
Slow motion recording, pre-recording, frame recording, interval recording
Other Recording Functions (MP4 Recording)
Relay recording, double slot recording
Others
Custom picture setting, black balance adjustments, color bars, peaking display, zebra display, My Menu setting, fan, waveform monitor display, assignable buttons (1-17), key lock, marker display, enlarged display, custom display, peripheral illumination correction, GPS support (GP-E2), monaural microphone, and other functions
Playback
Playback operations:
Normal playback, fast forward (at speeds of ×5, ×15, ×60), fast reverse (at speeds of ×5, ×15, ×60), frame forward, frame reverse, rec review

Clip Display
3x4 (clip) index screen (RAW/MP4/Photo)
Terminals
Input only:
REMOTE terminal, MIC jack, INPUT terminals (2 sets)

Output only:
SDI terminal, HDMI OUT terminal, headphones jack, USB terminal, VIDEO terminal

Input/Output Control:
Ethernet terminal
Power Supply
14.4 V DC (battery pack), 16.7 V DC (DC-IN)
Image Processing Platform
Dual DIGIC DV 6
Related Accessories
Battery Pack (BP-A30/BP-A60)
Battery Charger (CG-A10/ CG-A20)
LCD Monitor (LM-V1)
LCD Attachment Unit (LA-V1)
Clamp Base (CL-V2)
Camera Grip (GR-V1)
Handle Unit (HDU-2)
OLED Electronic View Finder (EVF-V70)
Shoulder Support Unit (SU-15)
8-pin Remote Cable (RR-10/RR-100)
Rod Clamp (RD-1)
AC Adapter (CA-A10)
Compact Power Adapter (CA-CP200B)
Unit Cable (UN-5/UN-10)
Remote Controller (RC-V100)
GPS Receiver (GP-E2)
Shoulder Strap (SS-1200)
Tripod Adapter (TA-100)
Tripod Base (TB-1)
EF lens groups, EF cinema lens groups
Accessories designed for the EF lens group and EF cinema lens group
Dimensions (W x H x D)
Approx. 5.7 x 5.7 x 5.4 in. (144 x 146 x 137mm)
Approx. 6.7 x 8.2 x 5.4 in. (169 x 209 x 137mm) [With mic holder unit attached]
Weight
Approx. 2.9 lb. (1335g)

CANON PROFESSIONAL DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY FOR PRODUCTS
PURCHASED IN THE UNITED STATES
 

The limited warranty set forth below is given by Canon U.S.A., Inc. ('Canon USA') with respect to Canon Professional Digital Video Equipment (the 'Equipment') packaged with this limited warranty and purchased in the United States. This limited warranty is only effective upon presentation of your Bill of Sale or other proof of purchase. The Equipment is warranted to the original end-user purchaser, when delivered in new condition in its original container, under normal use against defective materials or workmanship as follows: Parts: Defective parts will be exchanged for new parts or comparable rebuilt parts for a period of ONE YEAR from the date of original purchase. Labor: For a period of ONE YEAR from the date of original purchase, labor will be provided free of charge by Canon USA's factory service centers or designated service facilities located in the United States. When returning Equipment under this warranty, you must pre-pay the shipping charges, and you must enclose a copy of the Bill of Sale or other proof of purchase with a complete explanation of the problem. During the ONE-YEAR warranty period, repairs will be made and the Equipment will be return-shipped to you free of charge. For repairs after the warranty period is over, you will be given an estimate of the cost of repair and an opportunity to approve or disapprove of the repair expense before it is incurred. If you approve, repairs will be made and the Equipment will be returned to you at your risk and expense. If you disapprove, we will return-ship the Equipment to you at no charge to you to an address within the United States.

 

This limited warranty only applies if the Equipment is used in conjunction with compatible computer equipment and compatible software, as to which items Canon USA will have no responsibility. Canon USA shall have no responsibility under this limited warranty for use of the Equipment in conjunction with incompatible peripheral equipment and/or incompatible software. Non-Canon brand peripheral equipment and software which may be distributed with, or factory loaded on, the Equipment, are sold 'AS IS' without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose. The sole warranty with respect to such non-Canon brand items is given by the manufacturer or producer thereof. If the Equipment contains a hard disk drive, Canon USA recommends that data stored on that drive be duplicated or backed up to prevent its loss in the event of failure or other malfunction of such drive.

 

 

In order to obtain warranty service, please contact the authorized Canon retail dealer from whom you purchased the Equipment or contact the CANON INFORMATION CENTER AT 855-CINE-EOS (855-246-3367) or on the internet at pro.usa.canon.com/support. You will be directed to the nearest service facility for your Equipment.

This Limited Warranty covers all defects encountered in normal use of the Equipment and does not apply in the following cases:

  1. Loss or damage to the Equipment due to abuse, mishandling, accident improper maintenance, use of non-Canon accessories or failure to follow operating, maintenance or environmental instructions prescribed in Canon USA's user's manual;
  2. If the Equipment is defective as a result of leaking batteries, sand, dirt or water damage;
  3. If defects or damages are caused by the use of parts or supplies (other than those sold by Canon USA) that cause damage to the Equipment or that cause abnormally frequent service calls or service problems;
  4. If defects or damages are caused by service other than Canon USA's factory service centers or authorized service facilities;
  5. Any internal modification to product hardware or firmware;
  6. Any applicable fee for Maintenance of the Equipment;
  7. If the Equipment has had its serial number or dating altered or removed.

This Limited Warranty does not apply to Equipment purchased outside the United States. This Limited Warranty does not apply to accessories or consumables for the Equipment, which are sold "AS IS", without warranty of any kind by Canon USA. Please retain this warranty card and your Bill of Sale as a permanent record of your purchase. This card ensures that you are contacted promptly should there be a safety inspection, modification or product recall under applicable laws or regulations.

NO IMPLIED WARRANTY, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THIS EQUIPMENT AFTER THE APPLICABLE PERIOD OF EXPRESS WARRANTY OR GUARANTY (EXCEPT AS MENTIONED ABOVE) GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS EQUIPMENT SHALL BIND THE UNDERSIGNED (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU). CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, INCLUDING WITHOUT LIMITATION, LOSS OR CORRUPTION OF DATA STORED ON THE EQUIPMENT'S HARD DRIVE, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE EQUIPMENT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA BE GREATER THAN THE PURCHASE PRICE OF THE EQUIPMENT SOLD BY CANON USA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE, MISUSE OR INABILITY TO USE THE EQUIPMENT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU). THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS EQUIPMENT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

CANON U.S.A., INC

EOS viewfinder modification

Viewfinder Modification

Thank you for using Canon products.
Canon is offering Viewfinder Modification for the EOS C200 and EOS C200B camcorders.
Interested parties can call our support centers to make arrangements for this service.

Overview

The option to add or remove the viewfinder is available for the EOS C200 and C200B models. This conversion includes replacing all covers so there are no exposed internal components. All removed parts will be returned to the customer and conversion back is also possible. If in the future the same camera body needs to be switched back and the original parts can be used we will perform that request and charge for the cost of labor only. Please contact us for more information.

Associated Models:

EOS C200/C200B

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

Contact Information for Inquiries
Canon Customer Support Center

Phone: 1-855-CINE-EOS (toll free), 1-855-246-3367
TDD: 1-866-251-3752
Email: CinemaEOS@cits.canon.com
For additional support options: pro.usa.canon.com/support

Title Firmware Notice EOS C200/C200B Firmware Version 1.0.6.1.00
Advisory Type
Date 02.19.20
Title Firmware Notice: EOS C200 / EOS C200B: Firmware Version 1.0.8.1.00
Advisory Type
Date 08.30.20
Title Firmware Notice: EOS C200 / EOS C200B: Firmware Version 1.0.2.1.00
Advisory Type
Date 11.06.17
Title Firmware Notice: EOS C200 / C200B: Firmware Version 1.0.4.1.00
Advisory Type
Date 06.18.18
Title Firmware Notice: EOS C200 / EOS C200B: Firmware Version 1.0.1.1.00
Advisory Type
Date 09.25.17
Title Firmware Notice: EOS C200 / C200B: Firmware Version 1.0.5.1.00
Advisory Type
Date 10.29.18
Title Firmware Notice: EOS C200 / EOS C200B: Firmware Version 1.0.7.1.00
Advisory Type
Date 07.14.20

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