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DIGITAL PRINTING WHITE PAPER SERIES

Color Sheetfed Digital Presses | Monochrome Sheetfed Digital Presses | Workflow Solutions

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Delivering Client Experiences that Build Competitive Advantage

Based on the 2021 “Enhancing the Print Customer Connection” NAPCO Research sponsored by Canon U. S. A. Inc., of over 200 Communication Buyers and Print Providers the first white paper provides insights on print job submission and how COVID-19 has reshaped customer interactions and print utilization.

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The Job Submission Challenge - Onboarding Your Customers

A customer’s experience working with a print provider begins with job submission and onboarding. This white paper from the 2021 NAPCO Research study, sponsored by Canon U.S.A., Inc. offers insight in how and why communication buyers are submitting print orders. Understanding and meeting the customers job submission requirements can help enhance the customer experience and onboard customers.

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White Papers

The “Print in The Eye of the Buyer” white papers series discusses how print buyers are sourcing and using print to strengthen their customer communications. “Digital Printing 5.0” white papers are from a survey of 233 commercial printers and 174 in-plants and highlights key and evolving trends that are advancing the use of digital printing.