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Federal Government Solutions
Canon USA’s Federal Government Solutions Division provides a complete portfolio of imaging hardware and software solutions. From our black & white and color multifunction devices to production center and large format solutions, Canon is uniquely positioned to ensure successful, consistent and secure implementation across your agency.
FEATURED PRODUCTS
FedRAMP Authorized, Canon Office Cloud Taking Managed Print Services to the Cloud
As technology and the needs of government-regulated agencies rapidly evolve, Canon is at the forefront of print management solutions. Canon Office Cloud, a FedRAMP Authorized cloud-based service platform, offers subscribers centralized control to enhance productivity, help ensure document security and monitor costs.
Canon FADGI Compliance Installation Package
The Canon FADGI Compliance Installation Package helps government agencies meet the Federal Agencies Digital Guidelines Initiative (FADGI) recommendations that should be followed when it comes to scanning, processing, and creating digital replicas of permanent hard-copy documents and records.
Authentication and Access Control Methods
imageRUNNER ADVANCE DX systems include several authentication options designed to help ensure that only approved users can access the device and its functions, such as the print, copy, scan, and send features.
CANON U.S.A FEDERAL CONTRACT VEHICLES
Canon is happy to fulfill your requirements via the following GSA & BPA contracts
FEDERAL TEAMING PARTNERS
Canon's approved Federal Teaming Partners hold a wide range of contracts that include but is not limited to SEWP V, ITES-3H and NIH CIO-CS. Contact your Canon Federal Account Executive for more information.
FEDERAL CUSTOMER SUPPORT
To facilitate the ease with which you do business with Canon, please contact us as follows.
Telephone Support
Call 1-800-323-9170 for assistance with:
- Equipment service dispatch
- Installation support
- Billing inquiries
- Order status/processing
- Relocations
- Meter Reading
If you have questions regarding your lease with Canon Financial Services please call 1-877-462-1500
Email Support
If you would prefer to email, please select from the list below:
Support and Service: canoncustomersupport@cusa.canon.com
Installation Coordination: SAOinstallationdocs@cusa.canon.com
Canon Billing: canonbillingdept@cusa.canon.com
Meter Reading: canonmeterreading@cusa.canon.com
Order Management: GMD_orders@cusa.canon.com
Returns/Relocations: assetrecovery@cusa.canon.com
Canon Lease: fedcustserv@cfs.canon.com
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