Canon USA’s Federal Government Solutions Division provides a complete portfolio of imaging hardware and software solutions. From our black & white and color multifunction devices to production center and large format solutions, Canon is uniquely positioned to ensure successful, consistent and secure implementation across your agency.

FEATURED PRODUCTS

FedRAMP Authorized, Canon Office Cloud Taking Managed Print Services to the Cloud

As technology and the needs of government-regulated agencies rapidly evolve, Canon is at the forefront of print management solutions. Canon Office Cloud, a FedRAMP Authorized cloud-based service platform, offers subscribers centralized control to enhance productivity, help ensure document security and monitor costs.

Canon Office Cloud

Canon FADGI Compliance Installation Package

The Canon FADGI Compliance Installation Package helps government agencies meet the Federal Agencies Digital Guidelines Initiative (FADGI) recommendations that should be followed when it comes to scanning, processing, and creating digital replicas of permanent hard-copy documents and records.

imageFORMULA DR-G2140 Production Document Scanner

Authentication and Access Control Methods

imageRUNNER ADVANCE DX systems include several authentication options designed to help ensure that only approved users can access the device and its functions, such as the print, copy, scan, and send features.

CAC/PIV/SIPR Authentication

CANON U.S.A FEDERAL CONTRACT VEHICLES

Canon is happy to fulfill your requirements via the following GSA & BPA contracts

GSA Schedule
GSA Schedule

Click below to view Canon's GSA Schedule.

BPA Contracts
BPA Contracts

Click below to view Canon's BPA contracts.

FEDERAL TEAMING PARTNERS

Canon's approved Federal Teaming Partners hold a wide range of contracts that include but is not limited to SEWP V, ITES-3H and NIH CIO-CS. Contact your Canon Federal Account Executive for more information.

Federal Partners

FEDERAL CUSTOMER SUPPORT

To facilitate the ease with which you do business with Canon, please contact us as follows.

Telephone Support

Call 1-800-323-9170 for assistance with:

  • Equipment service dispatch
  • Installation support
  • Billing inquiries
  • Order status/processing
  • Relocations
  • Meter Reading

If you have questions regarding your lease with Canon Financial Services please call 1-877-462-1500

Telephone Support

Email Support

If you would prefer to email, please select from the list below:

Support and Servicecanoncustomersupport@cusa.canon.com

Installation CoordinationSAOinstallationdocs@cusa.canon.com

Canon Billing: canonbillingdept@cusa.canon.com

Meter Reading: canonmeterreading@cusa.canon.com

Order Management: GMD_orders@cusa.canon.com

Returns/Relocations: assetrecovery@cusa.canon.com

Canon Lease: fedcustserv@cfs.canon.com

 

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